Perfect Paving Systems ltd Reviews 13

TrustScore 3.5 out of 5

3.6

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Company details

  1. Construction company

Information provided by various external sources

At Perfect Paving Systems Ltd we pride ourselves on an efficient and friendly service, and strive to achieve 100% customer satisfaction. We have the knowledge and experience to provide a comprehensive Driveway & Patio service. We have high standards and offer excellent value for money on every job that we complete, always maintaining a high standard of customer satisfaction, giving you complete peace of mind at all times. Perfect Paving Systems Ltd cover Stourbridge, Halesowen, Kingswinford, Wolverhampton, Dudley, West Midlands & surrounding areas. If you are looking for Driveway & Patio services in your area, then Perfect Paving Systems Ltd are here to help!


Contact info

3.6

Average

TrustScore 3.5 out of 5

13 reviews

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1-star

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Rated 5 out of 5 stars

Outstanding service!

Very professional service, from the first site visit was given positive advice on all aspects. The work team were punctual every morning with early starts and completed all the tasks they said they would during that day and worked until late afternoon. They were polite and respectful to all our neighbours and would be cleaning up as they worked, never left a mess. The craftmanship was amazing, very accurate and obviously very experienced at what they did. Work was completed very quickly and we are very pleased with the completed project. Would 100% recommend to everyone.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL COMPANY

Awful company. Nasty customer service. Attitude problems. Do not recommend them.

9 April 2024
Unprompted review
Perfect Paving Systems ltd logo

Reply from Perfect Paving Systems ltd

We're sorry to hear that your experience wasn't up to your expectation. However, we would like to point out that we offered and provided you with a free comprehensive quotation. We were on time and the quotation was sent the following day as promised.

You then gave us constructive feedback about the quotation, saying it was a lot higher than other quotations. You then sent us the quotation from the other company for us to review. We then called you back to explain that it was not a like for like quotation, as the other company had offered gravel boards to retain the levels rather than a double skin retaining wall.

I wish you well with your project and would like to reassure you that there was no intention to displease you in any way.

Many thanks Perfect Paving

Rated 5 out of 5 stars

Fantastic company

Fantastic company. For those of you wanting a new driveway look no further. I choose Perfect Paving been a local well established company and to my knowledge been trading in the same shop in wordsley for well over 25 years the fitting team well what can I say they knew there trade the driveway looks the best in the street. Thank you to Michelle also who made our experience a pleasure many thanks

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Seamless experience

My experience with Perfect Paving was seamless. We needed defective pavement slabs fixed due to the risk of injury to the public, and this contractor rearranged their schedule to accommodate our requests. From start to finish we received a quick and professional service, and I would say this was particularly due to Michelle Cartwright's organisation, administration of this booking and the seamless service she provided. Michelle was also very responsive to emails. We would most certainly use this company again for any further bookings. Thank you!

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Very bad workmanship trust me as I used…

Very bad workmanship trust me as I used to work there . The footings are inadequate , only 3” thick . The driveways sink after a few months , they don’t repair them afterwards so aftercare is non existent. They rush the jobs , charge extortionate amounts , ie £7000 for a very small driveway. Customers have said the lady who comes to quote has alcohol on her breath and is rude . They use the cheapest materials and they always leave a mess on the pavement .
If you want a bodge job go here .
They also use other companies or random Facebook /Google photos and pass them off as their own .

You have been warned

4 June 2022
Unprompted review
Rated 1 out of 5 stars

Rude, unprofessional.

When we moved, decided(reluctantly) to ask for a quote as we needed a rough guide.. but they never turned up and denied any appointment booked!Screenshot taken of phone list and sent via email. Asked again to visit. Had a phone call 20mins late already saying they're going to be late...2.5hrs later I had to call them and they said I never phoned them back so cancelled us as they are so busy!! She then decided that she never said that!  I told her the voicemail didnt say that and she did not tell me to ring her-why would I, if she's telling me she's late??What she expecting me to say?! Such a Stupid response. She said she would book us in for a different day! ...not a chance!!! Do not use.

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding!

We had our driveway done by Perfect Paving and couldn't be happier. The staff were helpful and efficient from our initial meeting through to completion and we were surprised with such a reasonable price for such outstanding quality of work. Highly recommended!

18 January 2018
Unprompted review
Rated 5 out of 5 stars

I had perfect paving in to install my …

I had perfect paving in to install my drive as my neighbour had there done by perfect paving a few months before. I am over the moon with it and so is my neighbour who recommended them to me. brilliant work carried out by two very polite guys which are a credit to the company. the job was kept clean and tidy throughout the whole process.

15 January 2018
Unprompted review
Rated 5 out of 5 stars

Perfect Paving were just fantastic

Perfect Paving were just fantastic. Having been let down by two other companies I called them last minute with a lot to do. Mark and his team were brilliant, polite and I was over the moon with the finish. My neighbours now have “Drive Envy”.
The price was actually cheaper that the other two quotes, they spent a good amount of time checking I was happy at all stages. I will be using them again. Strongly recommended.

14 January 2018
Unprompted review
Rated 5 out of 5 stars

Happy customer

I had my drive done last year with perfect paving and I am over the moon ! The drive is a brilliant asset to my house now . The office staff were second to none and kept me informed every step of the way . I can’t thank you all enough. Job well done !!!

10 January 2018
Unprompted review
Rated 5 out of 5 stars

I have recently had my drive block …

I have recently had my drive block paved and after having a number of quotes decided to go with perfect paving, I was not disappointed, the service I received was top class from start to finish, I am now the proud owner of a fantastic new drive and the as the company name indicates the whole experience was just perfect.

10 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

If you are looking for a block paved or tarmac driveway then look no further professional through and through very pleased with the end result great bunch of fitters highly recommend

9 January 2018
Unprompted review

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