Perfect Stays Reviews 

743
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning coastal locations, beautiful sea views, spacious rooms, and exceptionally comfortable accommodations. Guests also appreciate the remarkably well-equipped kitchens, excellent facilities, and the helpful team members who ensure everything runs smoothly from start to finish. However, some reviewers were not happy with cleanliness and property maintenance issues discovered upon arrival. Visitors mentioned specific concerns such as dirty floors, stained furniture, dust, and general wear that needed attention. A small number of people felt that these shortcomings affected the overall quality of their holiday experience.

What people talk about most

Location

Users describe positive interactions with location, noting that properties offer stunning sea views and... See more

Facilities

Reviewers highlight positive aspects of facilities, consistently praising the spacious and well-equipped... See more

Service

Consumers find service to be positive, highlighting helpful and attentive support from start to finish.... See more

Quality

People report positive experiences with quality, highlighting that the accommodations are well-equipped,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are very well equipped and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We loved staying at Seastar - Porthcothan beach is a favourite of ours - we loved the spaciousness of the house and the close proximity to the beach. Our only criticism is that you can’t check in unti... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish . We stayed at Gwel Avor in Port Isaac …what a property ! Fantastic house in a fantastic location. Incredible views of the sea and 10 minutes walk into Port Is... See more

Company replied

Rated 5 out of 5 stars

This is our third stay at The Nook through Perfect Stays, and each visit has been absolutely wonderful. The location is beautiful, the property is immaculate, and we truly love staying here, so much... See more

Company replied

Rated 5 out of 5 stars

Our second stay at Ria Reaching Fowey was super. Such a nice house and great view. Nice walks with the dog, nice food in the local restaurants. Just the two of us so very indulgent. Bedrooms are very... See more

Company replied


Company details

  1. Vacation rental

Written by the company

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(743)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably one of the nicest places we…

Probably one of the nicest places we have stayed - the weather helped.

The accommodation was perfect - lots of space and very close to town centre and the beach.

The steps were a challenge on the first day with all the shopping delivery - but it was fine.

The views the facilities and the support from PerfectStays was great

2 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Matthew,

Thank for you taking the time to leave us this review. We are so pleased to hear you had a wonderful time.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Owls at Morgan Porth

Owls is a quite magnificent place to stay and explore the surrounding area. Beautiful sea view from either the balcony or inside looking out through the wall to wall glass. The views are enhanced by the upside down configuration of the house and works well. The upstairs having a fully open arrangement makes it very cosy with different areas defined to add to the definition of the vast open space. Very quiet inside and out and just a very homely feel to it complimented by ample parking just outside the front door. We would certainly recommend this place to anyone.

28 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Mark,

Thank you for taking the time to leave us this review. We are so pleased to hear you had a lovely time at Owls and made the most of those beautiful views.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Excellent experience at Breakwater

Excellent experience at Breakwater, Sennen. The accomodation was first class, location fantastic and the Perfect Stay staff very friendly.
From the start, the process was easy and great start with a welcome hamper waiting! Thank you

5 October 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Margarrt,

Our team are so pleased to hear you enjoyed your time at Breakwater - it certainly is a beautiful property. Thank you for your kind words about our team, it really means a lot to us.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Thank you for a 'Perfect Stay'

This was our first time using Perfect Stays and we weren't disappointed. From the first contact to the last everyone was really helpful and knowledgeable about the properties. We stayed at Daymarker near Fowey. Beautiful Property, very comfortable and well equipped with fabulous views from upstairs towards the coast. We appreciated the welcome hamper which was full of local goodies. The location was great, just off the road but far enough to be quiet and we didn't hear the traffic at all and couldn't see the road from the property. It was also possible to walk in the fields surrounding the property. We had a lovely relaxing week exploring the area and walking the coast path but it was always good to return to Daymarker and to make use of the outdoor pool, even on the wettest day!

27 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Vivienne,

Thank you for taking the time to leave us this review. We are so pleased to hear you had a wonderful stay at Daymarker. It sounds like you made the most of exploring the local area while in Cornwall too!

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

We had a fantastic stay at Ria Reach

We had a fantastic stay at Ria Reach. It has stunning views and everything we needed for our 1 week stay. It is located. Lose to Fowey which has some great restaurants.

28 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Ian,

Thanks for taking the time to leave us this review - we're delighted to hear about your week's stay at Ria Reach, and that you had a good time exploring the local area. We hope to welcome you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

A place to relax

Compass Point is a beautiful spacious house in a stunning location. The house has been designed to make the most of the views wherever possible. There is plenty of space for everyone to spread out inside and out. Lying in the hot tub gazing at the views is a memory that will stay with us always.
Detailed and personal communication from Perfect Stays as always!

26 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Judith,

Our team are thrilled to hear about your time at Compass Point - it sounds like you had a great holiday. As always, we really appreciate your feedback and look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

We had a brilliant stay in Samphire…

We had a brilliant stay in Samphire house. Fantastic location..close to beach, farm shop etc. the house was immaculate. Very spacious. Amazingly equipped. No detail was forgotten.. plenty of constant hot water. Masses of cupboards amd hangers ! A great shoes ho,der at front door. All these added to make our stay perfect. The team at Perfect Stay were always available amd happy to answer any queries.

20 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Teresa,

We are delighted to hear you enjoyed your time at Samphire. It certainly is a great bolthole for beach lovers. Thank you for taking the time to leave us this review and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Fantastic stay at Treyarnon View

Wow, what a beautiful house treyarnon view is. A fabulous location with stunning views and only a 15 minute walk to our favourite beach.
The house was very clean and so well equipped there wasn’t anything else we could have wished for, the only thing I would say is it would be great to know on the info amenities that are already there - for example hairdryer, kitchen roll, washing up liquid etc, it would save asking or ordering on the food shop for future customers.
The house offers plenty to do on rainy days with the games room and hot tub, with so much space that you aren’t on top of one another.
Overall a fantastic house, we would definitely stay again in the future.
Thank you Perfect stays team.

7 September 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Beth,

Our team are so pleased to hear you had a wonderful stay at Treyarnon View. Thank you for taking the time to leave us this review and we look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect Stays

We had an amazing holiday in a beautiful house. Lovely views, easy access to the beach, ticked every one of our boxes. We found Perfect Stays excellent to deal with, the booking was easy and everyone I spoke to was very polite, helpful and friendly. The check-in procedure was extremely efficient and the welcome basket was much appreciated. We would have no hesitation in booking through them again and we hope to be able to book the same house again.

22 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Anne,

Thank you for taking the time to leave us this lovely review following your stay with us. Our team are so pleased to hear you had a great holiday and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Fair Skies St Merryn

Fair Skies is a beautiful property with a real wow factor. Located in the lovely small village of St. Merryn it is located on the main road in a set back plot. It is beautifully appointed and furnished throughout to a really high standard and had everything we could need to make the stay incredibly relaxing. It has a huge drive for plenty of cars and a massive garden that the dogs loved. The three living areas meant we could enjoy them for quite time, gaming and socialising. Lots of facilities in the village which was a short walk from the house and was perfect for the type of break we wanted. We will certainly be back.

6 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear ST,

Thank you for taking the time to leave us this review. Our team are so pleased to hear you had a wonderful stay at Fair Skies - it certainly is an extra special home.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect family holiday in Poldhu

Perfect stays were a brilliant company to deal with and extremely responsive and helpful when we needed them.
We had a wonderful stay at Poldhu as a wider family of 6 adults a baby and a dog. The house was beautiful and in a fantastic location with easy access to the expansive beach.
We played golf on the nearby pristine course, hired bikes and ventured along the Camel trail and also experienced a local kayaking trip.
The holiday was just perfect and it was wonderful on an evening to relax outside in the garden and sit in the hot tub watching the sun set.

1 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Barbara,

A week spent playing golf, kayaking and relaxing in the garden sounds perfect. We are so pleased to hear you had a wonderful time during your stay at Poldhu.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Shun Lee - A Perfect Stay

Our stay at Shun Lee, St Ives, Cornwall was without a doubt one of the best holidays my family of 12 have experienced. From start to finish we were assisted by a team of friendly people who made our stay easy so that we could get on with our wonderful holiday. The history of the beautiful house is intriguing enough but for our large family there was lots of room and facilities to enjoy precious time together. With its magnificent panoramic views it was like living in a luxury hotel whilst being left alone to take it all in. Thank you Perfect Stays.

9 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Christopher,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear that you and your family had a wonderful time at Shun Lee.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and support, both before, during and after our stay. The 'concierge' service was a blessing, finding us amazing dinner spots and a sourcing a delicious, personalised birthday cake. Our holiday home was beautifully presented and in a perfect location. Would definitely recommend and we are already planning our next holiday!

15 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Jane,

This has been lovely to read. Thank you so much for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Excellent from Booking to departure

Excellent from Booking to departure! Lovely property with everything you could possibly need, well equipped, modern and clean. Loved evenings relaxing in the upstairs room and the sociable downstairs living space. Great use of the outdoor space for sun at different times of day. Would highly recommend for large families where space is a must!

9 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Richard,

Thanks so much for taking the time to leave us this review. The team are pleased to hear you and your family had a lovely stay and were able to make the most of the sunshine.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Our second visit to Prennek…

This was our second visit to Prennek House and once again the house and area exceeded our expectations. The house was immaculate with everything super clean. The welcome hamper was amazing and very welcome. The one feature we all really liked was the warm outdoor shower which was fantastic for rinsing off under after a body boarding session at Mawgan Porth. We will definitely visit again.

2 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Gavin,

A week spent bodyboarding in Mawgan Porth sounds fantastic and even better from the comfort of Prennek House! Thank you for taking the time to leave us this review and we'll look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Fantastic week in Harlyn Bay

Fantastic week staying at Lizard in Harlyn Bay and made all the better by the great service from the team at Perfect Stays. I wouldn't hesitate to recommend and will be rebooking for next year.

3 August 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear DG,

Thank you for taking the time to leave us this lovely review following your stay at Lizard - we're so pleased to hear you enjoyed your time in Harlyn Bay and we look forward to welcoming you back next year!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Gorgeous week away in Cornerways

Booked a week at Cornerways in St Mawes with Perfect Stays having very little knowledge of what to expect.
But if you are after a completely relaxing break then this is for you.
St Mawes is a 5min walk from cornerways but the sea and boats can be seen from the front room and terrace. The weather was perfect and the terrace was used a lot. A real sun trap. A clean and comfortable house ideal for unwinding. And Perfect Stays were brilliant in making sure we were happy.

27 July 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Julie,

This has been lovely to read today, thank you so much for taking the time to share your experience at Cornerways with us - we agree, it's a beautiful home with stunning views!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 4 out of 5 stars

A wonderful time had by all

Our first time using Perfect Stays for our weeks holiday staying at Poldhu, Harlyn Bay. We really enjoyed our stay, the location is perfect for the beach. The house is very well set up and worked perfectly with 3 teenagers who enjoyed the hot-tub and exploring the beach. The welcome hamper was a delight and the kitchen was well stocked with everything you need. We used the BBQ one evening and all the kit was there. We hope to return again soon and definitely lucked out with the weather 7 brilliantly sunny days, what more could you ask for.

25 July 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Karen,

Thank you for taking the time to leave us this review. We are so pleased to hear you and your family had a lovely stay at Poldhu and that you could make the most of the sunny weather.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Roscarrock July 2024

Roscarrock is an incredible house in a beautiful location overlooking Porthcothan Bay. We were a family group of 13 and 2 dogs. The high end furnishings and abundance of space was just perfect for us. We had a private chef recommended by Perfect Stays who produced a wonderful 5 course taster menu.

It really was a perfect stay for us and we all want to return to Roscarrock.

25 July 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Andy,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear you and your family had a wonderful stay at Roscarrock.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Stunning holiday home with incredible views

We absolutely loved the holiday home. Everything worked so well for our family. Beachfront is such an amazing home, the kitchen was well equipped, the bedrooms were lovely, the bedding superb and the lounge was just perfect, very specious (ideal for our family with two little ones)and of course breathtaking views! We did not except that! Watching sunsets whilst having dinner with a glass of wine and admiring surfers enjoying the sea in the morning was just so lovely! I can’t tell you how many times we said ‘wow’ including my two year old :) the children loved playing in the front garden before their bedtime too! The beach was so close so it was super easy to go there with the children (and all beach equipment!). A nice cafe with yummy food and ice cream on the beach was just a bonus. Lindsay from Concierge team was incredibly helpful with all holiday preparations too!

We just loved it and already booked with Perfect Stays for our next holiday, thank you so much!

14 June 2024
Unprompted review
Perfect Stays logo

Reply from Perfect Stays

Dear Mal,

Thank you so much for taking the time to leave us this review. Our team are delighted to hear that you and your family had a wonderful holiday at Beachfront - it sounds perfect.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look