My order hasn't even shipped yet so not sure why i am being asked to review but I use perfumania regularly and I've always been super satisfied. Great selection. Fast shipping. No worries about knock... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service at the Staten Island Mall location was spectacular... top teir. They were so patient with my friend and I. We were so indecisive but with their help and knowledge we ended up purc... See more
Poeme by Lancome is my absolute favorite perfume and it is very hard to find. When I noticed it on Perfumania, I didn't hesitate to order it. I hope Lancome never stops making this and I hope I can... See more
The store was clean and inviting. We felt welcomed as soon as we walked in. We appreciated our associate; he was very helpful and told us about the fragrances and savings. We told him some of our favo... See more
Company details
Written by the company
We offer a large selection of best-selling designer fragrances for men and women at discounted prices. Perfumania operates over one hundred discount retail stores throughout the United States to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.
100% Authentic
Written by the company
- Enjoy genuine designer fragrances
- at discounted prices.
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- (866) 557-2368
- customer.service@perfumania.com
- www.perfumania.com
4.6
Excellent
20K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Packaged well with a few surprises inside!
Arrived very nicely packaged. Plus I got a good amount of samples, I love that because I put the samples in my spare bathroom for guests! Oh and I got a coupon who doesn’t love those!
6 April 2026
Arrived well packaged and quickly
Arrived well packaged and quickly. Exactly as I remember this scent.
16 April 2026
Finding the cologne was easy
Finding the cologne was easy. The website it easy to navigate but hard to find. I had to look back in my email to see where i ordered the last cologne from to find your website again. It doesn't show up very high on google page rank search results. I would consider improving SEO because the website itself is nice and the shipping is quick. Good service.
20 March 2026
Versace
This perfume is amazing. I t lingers and l get so much compliments. I will buy again and again
18 March 2026
I enjoy this store because they have a…
I enjoy this store because they have a everyday deal for men body spray 3 bottles for 20 bucks now it is 4 for 30 bucks so I literally but there products ever week because of this sale and the workers there are always kind and remember me.
14 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Perfumania
Thank you for your recent purchase. According to your order details you did not purchase 2 day shipping. You choose standard shipping and that is estimated to take 3-5 business days to be delivered. Your order was received April 14 and delivered April 16 which is well within our delivery window. If you need any more assistance feel free to reach out to us at 866-557-2368 Monday - Friday 9am-5pm EST.
Perfumania
Customer Service Team
Great price for my cologne that I would…
Great price for my cologne that I would normally over pay for at the usual stores.
8 April 2026
The website listed the wrong delivery…
The website listed the wrong delivery date, while tracking showed a different date. The tracking didn’t indicate whether a signature was required, nor was it mentioned anywhere in the email. My order required a signature, which I wasn’t aware of, and it wasn’t signed for by me—likely delivered to the wrong address. Because it was marked as signed, the company refused to assist further. I would recommend shopping elsewhere.
8 September 2025
Unprompted review
Reply from Perfumania
We apologize you have had a bad experience with us. Please reach out to us via email customer.service@perfumania.com or phone at 866-557-2368 Monday - Friday 9am-5PM EST.
Perfumania
Customer Service Team
Amazing place to buy cologne or perfume
The manager, Lauren, was AMAZING she helped me figure out a good cologne!
She told me the difference between a toilette and a parfum, if you are shopping for cologne or perfume check this place out! I got a great deal saving $112, and an amazing experience.
14 April 2026
Unprompted review
You advertised boss product
You advertised boss product, assigned it for sale and then cancelled the same????????
11 April 2026
Reply from Perfumania
We apologize you did not have a good experience with us. Your order was received at a time we did not have the item in stock. As a result your order was canceled and refunded. If we cannot fulfill an order we make sure to take care of our customer.
Perfumania
Customer Service Team
Returned shopper
I’ve used you services several times and you’ve made it very easy to purchase my products. Your shipping is also spot on and my products arrive quickly.
26 March 2026
Efficient and beneficial
Although I knew what I was going in to buy the sales rep was very helpful and recommend offer's. It made it beneficial. She was nice and helpful and I appreciate it.
25 March 2026
very good fast delivery will buy again
31 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.