Perfumedeal24 Reviews 

1,752
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Worst platform and customer support ever - after not being able to provide any help I reached out to the producer of the hair straightener that exploded. Only to find out, that perfumedeal24 is not an... See more

Rated 4 out of 5 stars

Still got my items at a cheap price early December - quality of products are top - delivery time longer than competitive stores but lately the prices on this website has gone up significantly ... so a... See more

Company replied

Rated 5 out of 5 stars

Great prices on niche fragrances. I picked up an Amouage perfume at a cracking price, couldn't be happier with it. Delivery was a wee bit slow, but to be fair Ireland had two bank holidays together. I... See more

Company replied

Rated 4 out of 5 stars

I was satisfied with my purchase. I was a little sceptical if the products will be original considering the prices as re relatively low compared to other web shops, but they did not disappoint on th... See more

Company replied

Company details

  1. Flavours, fragrances and aroma Supplier
  2. also in
  3. Clothing Shop

Written by the company

Perfumedeal24 is operated by Gaprastore sp zoo. We are company registered with registration no: 78069971. Head office: Poznańska 23/6, 00-685 Warszawa, Poland (Warehouse in the Netherlands) Phone: +31 (0) 852735189 E-mail: contact@perfumedeal24.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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No recent history of asking for reviews

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3.7

All reviews

(1,752)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is (again) very difficult to find…

It is (again) very difficult to find Canoe from Dana...
I am very happy to receive my (only) favorite perfume!
Thanks a lot.
Evelyne

12 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards,

Rated 5 out of 5 stars

This is a legit company

This is a legit company. Prices are
low cos they work out of Poland. Takes a little while to process, then fast shipping.

12 November 2021
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Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards,

Rated 3 out of 5 stars

Looooong delivery

11 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your comment. We are sincerely sorry to hear of this inconvenience. Since our customer's happiness is our priority, seeing you dissatisfied makes us want to redouble our efforts. We will certainly take your comment into consideration about the delivery time span.

Please send us an email about your issue, if your problem still exists. We will definitely taking care of your dissatisfaction.
contact@perfumedeal24.com

Please accept our sincere apologies and please do not hesitate to contact us!

Kind regards

Rated 5 out of 5 stars

It is a matter of particular…

It is a matter of particular satisfaction to have found among your offer the product I was specifically looking for, to a reasonable price.
Although the delivery occurred some days later than initially expected, it was clearly compensated by your making available the product I needed.

11 November 2021
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Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We will definitely take your comment into consideration about the delivery time span. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Good service

Everything ok!

10 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 1 out of 5 stars

Bought a 100ml perfume

Bought a 100ml perfume, but instead got the 50ml one. Apparently there was a mistake/typo on the product page. When I reached out to the customer service about this, they only apologized but did not offer any proper solutions. If I had known that the price was for the 50ml one, I would not have purchased it. Really disappointed. Will never repurchase from them.

9 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your comment. We are sincerely sorry to hear of this inconvenience. Since our customer's happiness is our priority, seeing you dissatisfied makes us want to redouble our efforts. We will certainly take your comment into consideration.

We are very sad to see this comment. We explained you that there has been a content issue on that product. Also we have offered you 2 solutions; to create a pre-paid return label for you or to keep the product you have received and as an apology a discount code for your next order but you haven't replied that email.

Please accept our sincere apologies and please do not hesitate to contact us!

Kind regards

Rated 5 out of 5 stars

Super!!!!

Super product

9 November 2021
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Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Reasonably easy to use website

Reasonably easy to use website. Good products at good prices

9 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 4 out of 5 stars

Good prices bad site and slow shipping

Always got a neat packaged and all original fragrances for a great price but the shipping is slow and the website works very slow

8 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

all the best ?

8 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Eventually I got my product after 2…

Eventually I got my product after 2 weeks

7 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Best choice

Highly recommended

6 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Great site!!! A gem!

I had never used the site before so I was a bit dubious as the prices were so good!! I got 2 v large bottles of perfume for just over €100, they did take a good while to come so I was starting to panic but fear not, they arrived!! So I'd definitely use the site again! Great prices & loads of choice, slow delivery so just bear that in mind for Christmas, get ordering now!!

5 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Excellent quality and prompt delivery

Excellent quality and prompt delivery. Thank you!

5 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 2 out of 5 stars

The parcel was lost

The parcel was lost - it took 3 weeks - they did not send a new parcel, they returned the money.

5 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your comment. We are sincerely sorry to hear of this inconvenience. Since our customer's happiness is our priority, seeing you dissatisfied makes us want to redouble our efforts. We will certainly take your comment into consideration.

We are sincerely so sorry for the inconvenience that occurred during transportation. We will be working on fixing this with our courier companies.

Please accept our sincere apologies and please do not hesitate to contact us!

Kind regards

Rated 5 out of 5 stars

I ordered the wrong color and they…

I ordered the wrong color and they refunded immediately.

5 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and delivering your order on time. It is our pleasure to fix the problems and help you with anything. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Order was perfect

Order was perfect, received quickly. Everything was fine.

4 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

Very satisfyed

3 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

Rated 5 out of 5 stars

As promised

As promised. Good price.

1 November 2021
Perfumedeal24 logo

Reply from Perfumedeal24

Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)

We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!

If you have any further questions, don't hesitate to contact us.
Kind regards

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