Worst platform and customer support ever - after not being able to provide any help I reached out to the producer of the hair straightener that exploded. Only to find out, that perfumedeal24 is not an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Still got my items at a cheap price early December - quality of products are top - delivery time longer than competitive stores but lately the prices on this website has gone up significantly ... so a... See more
Company replied
Great prices on niche fragrances. I picked up an Amouage perfume at a cracking price, couldn't be happier with it. Delivery was a wee bit slow, but to be fair Ireland had two bank holidays together. I... See more
Company replied
I was satisfied with my purchase. I was a little sceptical if the products will be original considering the prices as re relatively low compared to other web shops, but they did not disappoint on th... See more
Company replied
Company details
Written by the company
Perfumedeal24 is operated by Gaprastore sp zoo. We are company registered with registration no: 78069971. Head office: Poznańska 23/6, 00-685 Warszawa, Poland (Warehouse in the Netherlands) Phone: +31 (0) 852735189 E-mail: contact@perfumedeal24.com
Contact info
Poznańska 23/6, 00-685 Warszawa, Poland, 00-685, Warszawa, Poland
- +31 (0) 85 27 35 189
- contact@perfumedeal24.com
- www.perfumedeal24.com
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good experience of purchase
The parcel came in about 2 weeks via FedEx Cross Border (note it’s not FedEx) and in Sweden it was Bring that conducted the final delivery. When the order is dispatched, they‘ll change the status of my order as “completed“. I wondered that I haven’t got anything, besides I found nothing when tracking at FedEx, how could the purchase be “completed”? I rote an email to the customer service and got an answer immediately saying it was just sent off and provided the tracking link of FedEx Cross Border together with the updated tracking info. It took one more week before I picked up the parcel at a collect point of Bring. The parcel was very well packed and everything looked fine, except the box of the Shiseido cream is not sealed by a layer of transparency film, differing from the one you bought at a tax free store at the airport. I generally satisfied with the purchase and vill buy again later, thinking about the good prices they’re offering.
12 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Very good service and interesting prices
12 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Very good prices and the products is…
Very good prices and the products is original and well packed. Just the website is very slow and difficult to search and filter the items
11 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We will definitely take your comment into consideration about the website. We would like to inform you that the renovation work on our site continues and we are working hard on this issue.
Thank you for reporting this issue and we can confirm that we will fix this issue as soon as possible.
We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards
On the 21st of November I ordered a…
On the 21st of November I ordered a parfum. Didn’t receive anything yet.
Problem with dpd, but if you want to give a present you can’t count on you
10 December 2021
Reply from Perfumedeal24
Thank you for your comment. We are sincerely sorry to hear of this inconvenience. Since our customer's happiness is our priority, seeing you dissatisfied makes us want to redouble our efforts. We will certainly take your comment into consideration.
As of the day you reached us (on December 6), we have opened a case with the delivery company and continued to inform you about the process. We are working hard to end the open case as soon as possible, but the procedures and the investigation within the delivery company itself have not been completed yet, the work on the process continues and we are working hard to conclude it as soon as possible.
Please accept our sincere apologies and please do not hesitate to contact us!
Kind regards
Just super fast delivery Great price
10 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Attractive price
Attractive price, real product , is really not a scam
Just need to wait a little bit but believes me, it’s worth it !
10 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Like always
Like always, great value for money if you accept to be a bit patient (more or less one week delivery)
9 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Everything went well !
8 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Great service
Great service, very helpful staff and there prices are excellent, many thanks
7 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Everything perfect
7 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Definitely the cheapest place in Europe…
Definitely the cheapest place in Europe for perfumes, cosmetics etc. - for all budgets. My only negative comment is the shipping costs are slightly high, and delivery does take time, but possibly that's to be expected in the current state of the world.
7 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. Shipping costs are determined by delivery companies but we will definitely take your comment into consideration. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards
All is perfect i recomand
7 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Shipping is expansive
6 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. Shipping costs are determined by delivery companies but we will definitely take your comment into consideration. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Excellent service
My first time dealing with Perfumedeal24 and I was not disappointed. Hassle free and my order arrived within 7 days and was exactly what I ordered. I have just placed another order today. I would definitely recommend them and will order with them again.
Carrie - Ireland
5 December 2021
Unprompted review
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
Oud Touch
It took a minute before I got the perfume but it was worth the wait. After I sent an email they promptly reply then sent me the bottle. The scent ia exactly what I was looking for. I’m really happy to have Oud Touch part of my collection. For the price you absolutely cannot go wrong
4 December 2021
Reply from Perfumedeal24
Thank you for your kind comment! Since our customer's happiness is our priority, seeing your satisfaction makes us extremely happy :)
We are always working on finding the best prices in the market and deliver your order on time. We are looking forward to seeing you soon!
If you have any further questions, don't hesitate to contact us.
Kind regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.