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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and supportive attitude. Many highlight the outstanding customer service, noting the team's dedication, clear guidance, and attention to detail which made complex processes feel smooth and manageable. The service is frequently described as efficient, with people appreciating the quick response times and the overall stress-free user experience. However, some customers also noted dissatisfaction with the company's handling of appeals, mentioning a lack of support and explanation, and in one instance, expressed concerns about the resolution of a financial matter during an appeal, feeling that the outcome was unsatisfactory or that further assistance was not provided.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Response time

Reviewers highlight the positive aspects of response time. Customers consistently praise the prompt and rapid... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Customers consistently report positive experiences with the user experience. Many reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

395 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

EXCEPTIONAL specialist legal support from Permits2Work

Matthew Passmore and his team at Permits2Work have provided EXCEPTIONAL specialist legal support in our recent applications for a Sponsorship License and Skilled Worker permission to stay in the UK. His preliminary advice and expert approach ensured our expectations were managed, we considered everything fully and prepared well. The process could not have run more smoothly or successfully. Working with Permits2Work was 100% worth the fees and I highly recommend their support.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Immigration Services

I am extremely satisfied with the service provided by Steven and Jessica from the Permits2Work team. Their expertise and dedication made the application process smooth and stress-free. They were available to answer my questions and provided clear, concise guidance.

Highly recommend!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and stress-free visa applications

My company has used Permits2Work twice for a visa application, and I can highly recommend Matthew and the team assisting with the application process.
The documentation that I was required to complete and upload was clear, and there is a secure upload tool which I greatly appreciated for personal documents.
Communications with the team were professional and they had quick response times.
For the application itself we were able to align on a date - that importantly still allowed us to go on holiday - so that the application was made promptly on our return to the UK.
For the final & important part, the applications were processed and approved within the timeframe communicated to us. Thanks again!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Permits2Work - Excellent Service Providers

Permits2Work employ experts who have always delivered high quality, customer service and they are our go to company when we need support with visa sponsorship. Consistently go above and beyond and have effectively supported our needs for the last 5 years - would recommend Matthew Passmore and his team without hesitation.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

"I had a fantastic experience with…


"I had a fantastic experience with Permits2Work. They were incredibly professional throughout the entire visa application process. I particularly appreciated how they kept me consistently updated on any developments regarding my application. They were always proactive in communicating and were readily available to answer any questions I had, which made the entire process smooth and stress-free. I highly recommend them for anyone needing assistance with their visa application

9 July 2024
Unprompted review
Rated 5 out of 5 stars

The visa process was very smooth.

The visa process was very smooth.
All process was described in a very helpful way. Everything was managed by the team. The only thing from my side was to go for biometric appointment and submission of passport.

Thanks to Jessica and Steven.

4 July 2024
Unprompted review
Rated 4 out of 5 stars

Chanda Mwamba (Skilled Worker Application)

I recently had my skilled worker application worked on by Permits2Work, Steven and Jessica in particular and couldn't be more satisfied with their service. They demonstrated exceptional professionalism and expertise, guiding me and keeping me well informed throughout the entire process. My application was successful and I would recommend their service to anyone seeking reliable assistance with their skilled worker application.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The service was really effective and efficient.
Steven and Jessica were highly professional and the whole process was excellent. I would recommend them.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

The service was really effective and efficient. The support was there for any clarifications needed. I highly recommend!

3 June 2024
Unprompted review

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