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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional expertise, professionalism, and supportive approach, making complex processes feel smooth and manageable. People frequently highlight the excellent service, noting the efficiency, clear guidance, and meticulous attention to detail provided throughout their interactions. Reviewers are particularly impressed with the prompt response times and the overall seamless user experience, which significantly reduces stress during what can often be a challenging process. However, some people were dissatisfied with the lack of help and explanation when issues arose, mentioning that they received no further assistance after paying a significant amount of money.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, consistently highlighting its professionalism, efficiency,... See more

Response time

Reviewers consistently express satisfaction with the response times. Customers highlight the prompt and clear... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's professionalism,... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently report that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional, Efficient, and Supportive Service

Chloe was incredible in supporting me throughout my work visa extension process. She was highly responsive and handled key issues promptly, including ensuring an accurate CoS was generated just before the deadline. I’m very grateful for her professionalism and guidance, which made the experience smooth and stress-free. Highly recommend!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, fast, and professional service

I had an excellent experience with Steven Williams and Jessica Walsh from Permits2Work. They were incredibly responsive — replying to my emails faster than I’ve ever experienced with any immigration advisor. Both were kind, helpful, and very professional throughout the process.

I always felt strongly supported and well-informed at every stage of my Skilled Worker visa application. Their clear communication and quick follow-up gave me great confidence and peace of mind.

I truly appreciate their dedication and highly recommend them to anyone looking for professional and reliable immigration support.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I had always thought that visa applications were daunting but with Steven and Jessica at Permits2work, the process was seamless, smooth and quick. Not only were they both adept at communicating, but also immensely supportive and patient in ensuring I personally understood the process. I have no reservations in recommending them to colleagues, friends, and family!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick and timely service

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got it done within two weeks! So I would definitely recommend their service to anyone looking to get their UK Visa processed.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful team

My entire experience with the team was good. Steven and Jessica made the entire process very smooth and clearly communicated the process from start to finish. I have been recommending them to family and friends!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

With Steven’s and Jessica’s help, the application was a smooth and stress-free one for me. Great guys who know what they are doing.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Steven and Jessica were top notch to work with. Quick, professional and straight forward process with them. Highly recommend.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

They recently supported me with my visa…

They recently supported me with my visa extension, and I was thoroughly impressed by their professionalism and dedication throughout the entire process. The team was consistently helpful, responsive, and made what could have been a stressful experience feel smooth and well-managed. I would highly recommend them to anyone seeking reliable and supportive service. :)

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a great experience using the services and support from Permits2Work. I received assistance from different team members at various times, and most recently from Steven and Jessica. They are absolute superstars, handling my case professionally and efficiently! I would definitely recommend Permits2Work to anyone!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I got my visa smoothly without a hassle. The team was very professional, kept me updated throughout the process, and answered all my questions clearly. I would definitely recommend their service to anyone looking for a stress-free experience.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Spouse Visa

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in great detail. We would like to thank you for the excellent work you did on our behalf. You were thorough, persistent and transparent throughout the process. We both agree that we had the best lawyer to submit our case and that we would all agree it was a somewhat complex case.
Thank you again for enabling us to live our lives together. Chimezie and Tracy Wosanma.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Byron was really supportive, always ready to help, and quick to reply to my inquiries when I had to update my Skilled Worker visa due to changing employers. Thanks so much!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to extend my sincere thanks…

I wanted to extend my sincere thanks for the outstanding support you provided throughout my Skilled Worker Visa application process. Your prompt responses, clear guidance, and attention to detail made a significant difference and helped ease what could have been a stressful experience.

I truly appreciate your professionalism and dedication, and I’m grateful for how smoothly everything was handled.

Please feel free to let me know if there’s any feedback or testimonial I can provide to support your work.

Warm regards,
Gourab Guha

4 September 2025
Unprompted review
Rated 5 out of 5 stars

High level of professionalism.

The caseworkers (Jessica & Steven) that handled my skilled worker visa application were professional and attentive to little details. They answered all my inquiries, and the whole process was butter-smooth.

28 August 2025
Unprompted review

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