Permonth Reviews 27

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

HI, I have had a car for upcoming to three years now via permonth/bluemotor finance but unfortunately was involved in an accident and the car is non repairable. Mark from permonth provid... See more

Rated 5 out of 5 stars

Dead simple, very aware of customer service, paid for an issue that arose with the vehicle immediately. I have had 3 cars, recommended lots of people and as yet. can't fault them. If you can find a... See more

Rated 1 out of 5 stars

I entered into the contract with permonth in Jan 2019 on the assumption that could hand back in 26 months, but that would appear to be ONLY a break clause with Blue Motor Finance. My agreement is wi... See more

Rated 3 out of 5 stars

My agreement terminates either June or July this year, i.e after 26 monthly instalments. As I see it Permonth was merely acting as an agent/intermediary for the finance company, Blue Circle. When I r... See more

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2.9

Average

TrustScore 3 out of 5

27 reviews

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Rated 3 out of 5 stars

Help needed!

HI,

I have had a car for upcoming to three years now via permonth/bluemotor finance but unfortunately was involved in an accident and the car is non repairable.

Mark from permonth provided gap insurance for three years on the vehicle but i cannot find this anyway (change of my emails etc)

Does anyone know how to find this as they are now non contactable or what company they would have used for this?

Any help would be most appreciated

Thanks

6 March 2022
Unprompted review
Rated 1 out of 5 stars

Lack of Voluntary termination clause.

I entered into the contract with permonth in Jan 2019 on the assumption that could hand back in 26 months, but that would appear to be ONLY a break clause with Blue Motor Finance. My agreement is with Santander, who do not have that same Voluntary Termination clause...

Has anyone else had this problem/solutions?

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Returning your car

Hello all
Returning car is easy
1) ensure you have paid the 50%
2) contact Blue Motor Finance or send them the letter in the pack you were given. Make sure they know that you won’t be driving the car or paying anymore for it. Send them a pic of the mileage as proof.
3) they will try to talk you out of it. Say no
4) they collect the car - personally I’d clean and hoover it out!

Alternatively just trade it in at a dealers.

I traded mine in for a new one as it was easier for me.
Such a shame, per month were a terrific company. I had 3 cars and recommended loads of people.
All the best!

30 June 2020
Unprompted review
Rated 2 out of 5 stars

Per Month - MC Turner and Sons Ltd

Thanks for the posts below, I too have a car that is coming up to the two year point. Disapointed that there has been no communication re the insolvency of MC Turner and Sons Ltd. The insolvency company is C/O Harveys Insolvency & Turnaround Ltd 2 Old Bath Road Newbury Berkshire RG14 1QL on 18 October 2019 if that is any use to anyone. I haven't contacted them as yet and if anyone has any idea of what are rights are it would be good to hear from you.

Update on this is I contacted Blue Motor Finance and they have said that you can still return your vehicle and swap for another as it was with Per Month just using one of their other agents. It is worth getting in contact with Blue Motor Finance as they were very helpful.

4 March 2020
Unprompted review
Rated 3 out of 5 stars

My agreement terminates June

My agreement terminates either June or July this year, i.e after 26 monthly instalments. As I see it Permonth was merely acting as an agent/intermediary for the finance company, Blue Circle. When I replaced my current car with Permonth they delivered it and took the previous one away. I would imagine that the car should now be returned direct to Blue Circle, in accordance with the terms. I will contact Blue Circle for clarification. Is there another/others online forum on Permonth and who is the liquidator ?
Whoops. Not Blue Circle but Blue Motor Finance.

14 February 2020
Unprompted review
Rated 4 out of 5 stars

Moving forward...

What does this mean in terms of returning your car now? And then getting another one. I’m mid agreement on the car I got from per-month.

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Big thanks to the team at Permonth

Big thanks to the team at Permonth.

Very happy with my new car. Couldn't have asked for more; quick and easy process. Friendly guys too, really helpful advice and honest guidance.

Extremely pleased, will be recommending you guys to friends.

25 July 2019
Unprompted review
Rated 1 out of 5 stars

SHOCKING

Well after reading all the comments I must be the only person in the country to have had a terrible experience with this company. They have not upheld their part of the agreement at all.

I was promised that I would receive the vehicle 10 days after paying my deposit and a month later still no vehicle.

I keep getting dates that I can expect to receive the vehicle and nothing, no contact the day before and a no show on the day.

keep in mind that while all this is happening the finance agreement still needs to be upheld.

I have been given a courtesy car which I gratefully accepted as I was given the impression that it would only be for a few days as I made it very very clear that I need the car for the 10th as I require it for my job. today is the 14th and I have had the courtesy car for 10 days and its been a month since I paid my deposit.

the unprofessionalism and lack of contact unless you call them is shocking

14 June 2019
Unprompted review
Rated 5 out of 5 stars

1st class

Have just had another car delivered by Permonth and really cannot find any fault with them whatsoever.

The service is A1 and any issues or queries are dealt with straight away. Cars are in really good condition and well checked prior to drop off.

I have just read a few of the negative reviews on here and felt the need to point out that I have literally handed a car back to them today and taken delivery of another one. No issues with handing back and I am certainly not out of pocket.
Quite the opposite.

Through work I do a lot of miles and having the unlimited miles agreement works brilliantly. Quick and easy to deal with, professional and fair to a fault.

Already thinking about my next car 27 months from now!

2 April 2019
Unprompted review
Rated 5 out of 5 stars

Dead simple

Dead simple, very aware of customer service, paid for an issue that arose with the vehicle immediately.
I have had 3 cars, recommended lots of people and as yet. can't fault them.
If you can find a better deal than an A1 vehicle for a very reasonable price per month, unlimited mileage, a service, valet, tax, warranty, breakdown, take it!!

1 March 2019
Unprompted review
Rated 5 out of 5 stars

Mark and the team at Permonth are…

Mark and the team at Permonth are exceptional!

I have had the pleasure of using Permonth for two vehicles and i can honestly say that the service provided is first class.

You not only receive a fantastic grade A quality car but also support, advice and a personal approach, which is not often found in my experience.

Leasing a vehicle can be a daunting experience, however with Mark and the team you'll feel reassured it was the best thing you did.

3 January 2019
Unprompted review
Rated 5 out of 5 stars

Thank you for going the extra mile

You only test a company when you have an situation, to see if they support you and go the extra mile. This is exactly what Mark Turner did, he explained how he was going to help me, at this stage I was was very worried, due to cost of the repair to my car and the time lines of getting the car back on the road. The out come he went the extra mile and more, I was blow away by his honesty, help and nothing was too much trouble. I would recommend this company as they are a pleasure to deal with. I feel very comfortable that Mark Turner is only a phone call away should I need his help and support in the future.I wish this company good fortune in the future. Kind regards Sue Ladd

19 November 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Firstly, I would like to say someone should give Julie at per month a medal. She is so kind and genuine and handled every question I asked perfectly. She hand-picked a couple of cars tailored to my specifications and I was very happy with the choices she put forward.

no hassle, no drama, signed two pieces of paperwork, paid a deposit and sent off my driving licence, that's it. I ordered on a Thursday car came Monday. May I just say the car is spotless. Nothing to sign, they gave me an organised file with literally everything I needed, the keys and off they went.

All-in-all I am very satisfied with the service I received 10/10 for the whole service. I would recommend per month to everyone.

16 October 2018
Unprompted review
Rated 1 out of 5 stars

Per month? !!! You need to be EXTREMELY cautious

You need to be EXTREMELY cautious about dealing with this company! Mark, the owner , is not entirely transparent as he positions that you are signing up to a simple two year LEASE agreement. In actual fact you are signing up to a HIRE PURCHASE agreement where you OWN the vehicle! The entire cost!! You CAN give back the vehicle after 2 year through an early termination clause but the difference is you are liable for the entire outstanding balance!! Meaning if close brothers (the finance company) do not sell the car at auction you are STILL liable for the remaining cost & any difference. 10s of 1000’s potentially! Speaking to Close Brothers & they are absolutely shocked at this practice of permonth as they have provided Mark cars for another firm which he uses Permonth as a front for to “lease” - cars already bought , but really SELL the car back to close brothers....

9 October 2018
Unprompted review
Permonth logo

Reply from Permonth

Thank you for the time spent review my company. I’m sorry that you feel our offering doesn’t match your expectations.

You are correct every customer we supply a vehicle to does have a regulated consumer credit agreement, providing our customers with the protection of the consumer credit act which does indeed allow you to terminate the agreement any time after 50% of the total amount payable has been paid (usually month 27). The Consumer credit in the UK is regulated by the Consumer Credit Act 1974 (amended in 2006), and all agreements we use to give customers the option of termination, and is there rules that we abide by as we are regulated by the FCA

TERMINATION: YOUR RIGHTS You have a right to end an Agreement. To do so, you should write to the person you make your payments to. They will then be entitled to the return of the goods and to half the total amount payable under this Agreement, that is ******. If you have already paid at least this amount plus any overdue installments and have taken reasonable care of the goods, you will not have to pay any more.

Of course, you also have the option that you can sell/part exchange the vehicle at any time and any equity is yours. But any liability will also be yours until the 50% point.

Although you seem outraged by our offer, I am very proud of the 1000’s of vehicles we have supplied as I am very confident that our model is one of the most cost-effective ways to run a vehicle if you do a high mileage, and have saved many customers many thousands of pounds.

I should be receiving an MBE for services to the motoring public, not a personal attack. I’m sure the FCA would be very interested in any lender not wishing their customers to be fully aware of the terms and conditions of a regulated consumer credit agreement that they have signed.

So I’m not really sure why you are unhappy with our offering but I would be very happy to discuss with you personally and clear some of the facts that you have incorrect and if you still have the name of the person you spoke to at Close Brothers we can inform the FCA. I would contact you directly but we don't have you on record as a customer (maybe you're using a false name).

Please be assured all the reviews on our website or Trustpilot are real.

Regards

Mark

Rated 3 out of 5 stars

Initial service is good however handing back not as described

Initial service is good however handing back the car is not as described this is not a lease its simply a hire purchase agreement. Website now says hand back after 26 months however this is not correct. (I purchased my car in Sep 2016 and was told can hand back after 2 years). You don't hand the car back to per month you have to voluntary terminate the agreement direct with the finance company once 50% of the payments have been made. This means I cannot hand the car back until month 28 and run the risk of 4 months where no warranty is in place

24 September 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, cannot speak highly enough of Per Month.
I dealt with Steve and nothing was too much trouble. Car delivered on time and in perfect condition. Clear contract, with no hidden charges or small print. Will use again.

18 July 2018
Unprompted review

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