They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... See more
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See what reviewers are saying
This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... See more
I was quite skeptical at first when purchasing from Perry Barr, but it is quite reliable and easy to use and shop from. The prices match other shops, and I used this website as the other shop I usuall... See more
Very quick turnaround for the order. The hair is very good quality and prices are good too- cheaper than my local independent shops. Lots of choice. Good customer service. Alternative suggested was al... See more
Company details
Written by the company
We are Afro and European Hair Care Specialists, home to 100+ Brands.
Contact info
274 Wellington Road, B20 2QL, Birmingham, United Kingdom
- 01213314906
- info@perrybarrcosmetics.com
- www.perrybarrcosmetics.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great ordering service and prompt…
Great ordering service and prompt delivery - never had an issue with this company or its product.
I ordered 3 Jergens shea butter lotion…
I ordered 3 Jergens shea butter lotion only one was delivered on the 8th December. I called severally and sent 5 emails yet no response to date. This is very poor customer service. I am yet to receive 2Jergens shea butter that l paid for or the refund.
Both wigs were perfect has I ha ve to…
Both wigs were perfect has I ha ve to wear mine all the time
Great quality hair
I normally buy locally in Berkshire but there was no stock available. I've purchased a few times from Perry Bar online. The product always arrives
On time. Thank you.
Order not received
Beware
Beware
Purchased hair that was never shipped yet the money was taken. We went to the store and they never had the hair in stock or any intention to notify me of this. They lied and said they called to tell me. I never received a call or response to my email. They have not refunded the shipping fee either. Be careful especially with larger purchases.
i haven’t received my order and i…
i haven’t received my order and i ordered over a month ago. When i emailed about it i got no reply.
Excellent service
Easy to order, good website & fast delivery. Excellent service - thank you.
Don’t expect any customer service
My products arrived all damaged and broken. I emailed several times but all my emails were ignored, I then called to inform them and ask what I should do. A rude angry man told me I shouldn’t have excepted them (even though they were left at my gate!) and it wasn’t the company fault and put the phone down on me. So I was then left to try and navigate Royal Mail which is difficult when you are not the sender as you don’t have all the information. All I wanted was some assistance. I made it clear I didn’t think they were at fault and still they didn’t want to know. I would never order from them again.
It was satisfying that I could finally…
It was satisfying that I could finally locate the hair product and order without any delays..Great delivery service..well done
I ordered two dark and loverly kits …
I ordered two dark and loverly kits and I received it but it was broken
I did not receive my complete order
I did not receive my complete order. One item missing.
very good sellers !!!
I wouldn't have bothered reviewing your…
I wouldn't have bothered reviewing your company. but I kept getting reminders. I did not receive anything from Perry Barr Cosmetics. I ordered two eyeshadow palettes and was kept waiting for several weeks. Then I received an email to say they could not fulfil my order ans would refund my money!
Fast delivery & great product
I didn’t receive all my ordered items
I didn’t receive all my orders items. Plus the online description of weight isn’t same as what I’ve received. Even when I contacted Seller they didn’t respond politely and I will never purchase from this seller anymore.
Out if stock
One of the products was out of stock got a refund straight away,still recieved the other product,was well packaged
Items always available and delivered…
Items always available and delivered within 2-4 days...so I am a happy customer
Price for product and delivery is good also...
Would recommend this place to others
Horrible website/company
Horrible website/company, order not delivered, they never respond to emails, please please pleaseeeeee avoid this company or websites at all cost. I am still fighting via my bank to get a full refund.
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