Absolutely terrible service. The staff did not come to help even though we were trying on shoes. They had no idea at all about football shoes and could offer no advice. We’re even too lazy to bring a... See more
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Everything as you expect from a good (online) business. Complete information, easy to order, easy to return. have purchased many times and will order again.
I have been shopping by Perry Sport for years. In the earlier years in their physical shops and the past few years online. The quality of products is high and the service excellent. Very consistent.
Yea it was , anyways I can remember the name of the lady that responded to me me but I really love her despite that I have not seen her before. But the way she handled my issues was more than 💯 %. Fr... See more
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Perry is enorme voorstander van bewegen. Want bewegen is beleven. Daarin helpen we graag. Met een ruime sport- en adventurecollectie, eerlijk advies en goede service. Ons aanbod is een mix van unieke en eigen merken. Met oog voor stijl en voor iedereen. En dat al sinds 1866. Keep moving!
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3.9
Great
6k reviews
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Very good quality product for value.
Very good quality product for value.
Great service - quick delivery
4 February 2021
Online shop is easy and the delivery is…
Perry sport Online shop is easy and the delivery is fast
3 February 2021
Quick and efficient delivery.
2 February 2021
The return process is not free.
2 February 2021
All good nice item fast delivery :)
2 February 2021
The product selection was good
The product selection was good , the packaging and delivery was good.
Unfortunately the clothing was sent with security tag, hence unable to use it
2 February 2021
Great product quality!
2 February 2021
It’s taking more than a month to…
It’s taking more than a month to receive my package. Customer support is very slow and your process doesn’t make sense. Yes I’m annoyed.
2 February 2021
I like perry sport
I am always buying sport articles with perry sport and i like it very much
2 February 2021
horrible customer experience... again
I don't even know why I tried again. After the first bad experience, I gave it another try and ordered again. Result, 1 item not shipped, no communication received at all about it, and just realized because I got refunded some days later. Not to mention that emails, shipping, etc is all screwed or just absent...
They have a long to way to go to match any other internet commerce company.
2 February 2021
My order wasnt even delivered so the…
My order wasnt even delivered so the service was terrible.
2 February 2021
Paying return shipping yourself
In this day and age it is unacceptable to have to pay for returns. Especially now that we can only shop online.
2 February 2021
Lovely staff 👌
5 November 2020
Reply from Perry Sport & Adventure
Dear Sinead, thank you for the very nice five star review. This puts a smile on our face. Have a nice day!
^Lycia
Sports brands for all pockets
Products are generally good, but some things may go better. I ordered twice, more than one product; each time products arrived in separate shipments and some products were sent much later, after sending e-mails to client service. Client Service was very friendly, professional and really helpful.
When I had to return some of the products, that went fast in the shop.
5 November 2020
Reply from Perry Sport & Adventure
Dear Erix, thank you for the honest review. We send our packages from our warehouse or from the stores, sometimes we need to send the products from diffrent stores in diffrent locations to complete your whole order. Thats why you sometimes receive more packages for just one order. It's great to hear the returning the products went to flawless. Enjoy your day!
^Lycia
Nice quality ,good product.
5 November 2020
Reply from Perry Sport & Adventure
Hi Anjali,
Thank you so much for these good vibes! Hope to see you again soon.
^Sharon
gaynor was very helpfull
5 November 2020
Reply from Perry Sport & Adventure
Dear Barbara, thankyou for the review. Very good to hear you have been helped so well. Great!
^Lycia
First and last time with Perry Sport
11 Oct 2020
I order some Puma shoes
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13 Oct 2020
DHL send an email "Today between 14:00 and 16:00 we will deliver your package". Nobody shows up.
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14 Oct 2020
DHL send an email "Today between 14:00 and 16:00 we will deliver your package". Nobody shows up.
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15 Oct 2020
DHL send an email "Today between 14:00 and 16:00 we will deliver your package". Nobody shows up.
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16 Oct 2020
DHL send an email "Today between 14:00 and 16:00 we will deliver your package". Finally I get my shoes.
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I literally wasted 3 days of work in order to take this damn shoes since nobody could take it for me. We all know that DHL together with PostNL are the WORST of the WORST.
I contact the Perry customer service to get some clarification about where my package was and if it will be ever delivered. They answer my email after 7 days.
First and last time with Perry Sport.
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EDIT: I know I can change it he delivery time but you know not everyone works Monday-Friday 9-17? And that DHL do not deliver on sundays? If DHL says “Hey, please, stay home because today I’m by your door” we all expect this to happen. They have a lack of efficiency in their system, you should definitely change it to something else. Providing your customer with cheap shipping services brings situations like this.
22 October 2020
Unprompted review
Reply from Perry Sport & Adventure
Hello Walter,
I'm sorry to read that things went far from smoothly with your delivery.
Of course is does not help you anymore with this past delivery, but did you know that once the track & trace link is active, you have an option to change the delivery via said track & trace link? If you enter your postal code in the top right corner of the track & trace,, you will see more information and somewhere in the middle there is an option to make a change to the delivery. Delivery to a DHL service point is one of the options.
As for the late response to your email, my apologies for that. Due to the increased amount of online orders, we were also increasingly more busy, causing a very long response time for a while. Luckily we have welcomed several new colleagues and are finally catching up on our backlog. Hopefully we will be better prepared for busy times from this moment on :) .
^Jasja
The site advertised next-day delivery
The site advertised next-day delivery, but arrived after 3 days.
1 August 2020
Unprompted review
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