10/18/26 AWESOME CUSTOMER SERVICE Our order was delivered, per tracking, but I never received it off our porch. I emailed personal creations and they sent me my order again at no charge. I've been... See more
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Review summary
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The memorial stepping stone for our precious fur baby was gifted to us. The picture of him on the stone, as well as his name and the sweet saying below, were so touching. It was the perfect way to alw... See more
Quality products and good prices, especially if you can get them on sale. I do not like that they charge for shipping, especially when I spend a lot of money. I have purchased dozens of ornaments... See more
When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.
Company details
Written by the company
Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.
Contact info
6195 Lusk Blvd, CA 92121, San Diego, United States
- wecare@customercare.personalcreations.com
- www.personalcreations.com
4.7
Excellent
97k reviews
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The ornaments I purchased were so nice…
The ornaments I purchased were so nice and they arrived in a matter of days.
30 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The cross was broken off the stand . Contacted your team and got little help.
Broken snowglobe
26 October 2026
Reply from Personal Creations
We are sorry to hear that your snow globe arrived broken and appreciate your review. These problems are rare - we do our best to ensure a safe and timely delivery, however, we ultimately rely on couriers such as UPS to ensure each order arrives without any damages. We're always happy to help in these cases - checking into this order, an agent recently connected with you to help provide a resolution to your order. As soon as we hear which option between a refund or a replacement to this item is preferred, we'll gladly ensure it is provided to you without further delay. If you did not receive this response, or if we can help with any questions regarding this, please email us at customercare@personalcreations.com and we'll gladly assist as soon as possible. Thank you!
Excellent as always
Excellent as always. This is my go-to website for all our Halloween banners! Great quality for a great price and quick delivery.
26 October 2026
I ordered and the cups were here when…stated they would be
I ordered and the cups were here when stated.
Cups are made of good quality.
31 October 2026
Easy ordering
Easy ordering, great product, delivery time was good. I really love the cups.
28 October 2026
Finally home
When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.
26 October 2026
Very pleased!
The personalized mugs arrived quickly and in perfect condition. They’re all so nice! I love them. Very pleased.
26 October 2026
Surpassed Expectations
For the price, I had low expectations. Wow! Was I overjoyed to receive a beautiful and well crafted quilt with personalization. Will order again and know it will be great!
26 October 2026
Pretty Pumpkin
The monogrammed pumpkin was like the two others I purchased in the past, except the color was a bit darker orange. The lettering was beautiful. It arrived quickly.
29 October 2026
Easy to use & elegant
Easy to use the website. Item arrived promptly and as pictured.
26 October 2026
Beautiful Personalized blanket
Easy to order. Fast delivery. The product was just as beautiful if not more than advertised. Will absolutely buy from them again!
26 October 2026
The photo of my husband and I on our…
The photo of my husband and I on our wedding day looked so cute on the large snowflake frame I plan on taking it to his burial site and hanging it there for all to see
26 October 2026
I feel the company did an amazing job…
I feel the company did an amazing job with the products I received and it was in a timely manner. I am very pleased and will definitely use them again. One happy customer right here.
26 October 2026
Very happy with the items that I…
Very happy with the items that I ordered. Received very timely. Would recommend - good quality. Mj
26 October 2026
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