Personalised Playing Cards Reviews 

238
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the cards are well-made and look amazing. Many people highlight the exceptional service, with staff being brilliant and responsive to requests, even helping to identify potential design issues. Reviewers frequently commend the fast and efficient delivery, often receiving their orders much quicker than expected. The user experience is also praised, with the online design system being described as easy to use and straightforward. Many customers express their satisfaction and intent to use the service again, often recommending it to others.

What people talk about most

Quality

Consumers find quality to be positive, with many reviewers praising the great quality of the cards, printing,... See more

Product

Users describe positive interactions with product, consistently praising the great quality of the cards and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the quality and... See more

User experience

People report positive experiences with the user experience, highlighting how easy and straightforward the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was utterly BRILLIANT, not only did they identify potential issues with the print, they liased directly with me providing sufficient time to tweak the design to match their printing setup. Fin... See more

Rated 5 out of 5 stars

Cards were made very quickly, arrived promptly, and are great quality to hold and use. Would appreciate the option to add values to all four corners as I tend to fan them in reverse (kak-handed) if... See more

Rated 5 out of 5 stars

Really easy to use and robust card designer. Was surprised how quickly the cards were sent given the estimated timeframe given with them arriving multiple days before I expected. Would 100% use them a... See more

Rated 5 out of 5 stars

This company is amazing! The quality of the personalised cards are incredible and the process of ordering it was so simple. Would absolutely recommend and reorder from them again. They arrived very qu... See more


Company details

  1. #34 of 59 best companies in Digital printing service
  2. #26 of 33 best companies in Commercial Printer
  3. #26 of 41 best companies in Digital Printer
  4. #149 of 372 best companies in Gift shop
  5. #10 of 26 best companies in Toy and game manufacturer

Written by the company

We are a custom digital printing service specialising in personalised playing cards in four distinct sizes: bridge, poker, trumps, and tarot. We offer you the opportunity to fully customise each card with your chosen artwork, designs, or messages, using our online Card Creator, transforming an ordinary deck into your unique pack. Our commitment to customer satisfaction also extends to our emergency service, capable of delivering a customised pack by the next working day. At Personalised Playing Cards, we're not just printing cards—we're crafting personalised experiences. Let's create your unique deck today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

238 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(238)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality for a good price

Cards were very high quality as was the packaging, the shipping took longer than expected but when I checked the customer service person was very helpful and the delay was caused by machine error not the fault of the company
Highly recommend

24 February 2025
Rated 2 out of 5 stars

Long delay and no info, arrived too late.

I ordered on Jan 8, assuming that my order would be ready by Feb. 1. I received no more information about the order, no confirmation etc. I finally inquired about It on 24.01. No reply. I asked again on 27.01. Turns out that I made a mistake on my order. They claim they were trying to contact me about it but they used a different email address which I don't understand how they got that one. (They could have easily used the address that we were corresponding with). I fixed the mistake in my order but it was too late to receive it by my event date.
I believe they are a good company, but my experience wasn't the best. Their correspondence was very professional when I did receive it.

8 January 2025
Personalised Playing Cards logo

Reply from Personalised Playing Cards

Thank you for taking the time to share your feedback. I am sorry to read that you were disappointed with the overall experience.

Once the order was placed, we reached out to the email address provided at checkout regarding an artwork issue. Despite multiple chasers being sent, we did not hear back until you contacted us on an alternate email address.

If there's anything we can assist you with, please let us know at info@personalisedplayingcards.com

Rated 3 out of 5 stars

good but not too much

good but not too much. The print quality and the service is kind and good but the cards are too thin and light. I also paid 20 euros in customs for France so the total cost was 60 euros for two decks...definitely too much for the product received.

3 January 2025
Personalised Playing Cards logo

Reply from Personalised Playing Cards

Thank you for taking the time to share your feedback.

We're glad to hear that you loved the print quality and customer service. Regarding the card thickness, our cards are designed to be thin and light while having a black core so that they are completely opaque, perfect for card tricks and casinos.

Concerning the customs charges, these fees are determined by your local customs authority and are beyond our control.

If there's anything more we can assist you with, please let us know at info@personalisedplayingcards.com

Rated 5 out of 5 stars

Great Quality

I ordered costume Sureslip Playing Cards as a christmas gift. The print looks great and the quality is as promised good for sleight of hand magic!

16 December 2024
Rated 5 out of 5 stars

Custom Tarot cards look great!

The two sided custom Tarot cards I received were exactly what I designed in the website. They are not too stiff and shuffle well. I’m thoroughly enjoying my custom deck and just ordered custom poker decks for my friends.

13 November 2024
Rated 5 out of 5 stars

Great service

Very pleased with the whole experience. The card creator was easy to use, the price was reasonable and the decks arrived very fast! Will definitely use again.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing - 10/10 - 5 stars

Amazing, so great and good value I thought it was a scam and didn’t even expect the cards to arrive. Absolutely delighted with how they turned out. I’ll be trying to find a reason to order some more!

31 October 2024
Rated 5 out of 5 stars

Easy to use design tool, quick printing

I always recommend leaving more time for printing rather than less, but if you do have an emergency, the express option is good.

Before I ran out of time, I chose this service because the design interface was easier to use than others and allowed us to design the back of the card instead of using a generic one

22 October 2024

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