Disappointing start rectified by Abigail
Disappointing start. Arrived at 1am following a 26 hour journey from the uk, only to find there was no access to any alcoholic beverages, or any decaf/herbal option to have a drink before bed. There was no bath robe or slippers in the room. I was too exhausted to follow this up that night. But, the following morning I spoke to Abigail on the reception desk, who completely sympathised and provided me with breakfast in my room, a bathrobe and slippers and was assured that on my return 2 weeks later, all of the above would be available on my arrival.
Thank you Abigail for rectifying my initia very disappointing experience
Roz Lee






