Perth Duxtonhotels Reviews 2

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Disappointing start rectified by Abigail

Disappointing start. Arrived at 1am following a 26 hour journey from the uk, only to find there was no access to any alcoholic beverages, or any decaf/herbal option to have a drink before bed. There was no bath robe or slippers in the room. I was too exhausted to follow this up that night. But, the following morning I spoke to Abigail on the reception desk, who completely sympathised and provided me with breakfast in my room, a bathrobe and slippers and was assured that on my return 2 weeks later, all of the above would be available on my arrival.
Thank you Abigail for rectifying my initia very disappointing experience
Roz Lee

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Beyond terrible

DO NOT STAY, this hotel is terrible, the staff are incompetent, rude and criminal!! I stayed in this hotel, it was impossible to get room service, the room temperature didn’t work and when I left they just charged my card as if it where there own personal credit card, when I called to rectify this situation they hung up on me and I even went back to the hotel, met with hostility, this place needs to be investigated for fraud.

6 August 2025
Unprompted review

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