Pest Boss Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I contacted Dean after returning home from holiday to a rat infestation in my flat. He arranged to visit within a couple of days. Not only was Dean very knowledgeable, he is friendly and dow... See more

Rated 5 out of 5 stars

I contacted Dean at lunchtime. He was courteous and professional on the phone, and came to our house by 3pm the same afternoon. After checking all round our house - not just at the roof tiles I had... See more

Rated 5 out of 5 stars

We contacted Pest Boss when we suspected we had a rodent in the loft, Dean came out within a couple of hours and confirmed our fears. However over a couple of visits the rodent issue had been solved.... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service. We had a problem with cat fleas. Dean came out the same day to deal with the problem, he was very thorough, professional and knowledge, yet was very approachable.... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Pest Boss is your qualified local pest controller in Essex, East London & Suffolk. We provide professional pest control services to both domestic and commercial clients. We offer a same day service with our emergency response team. We have friendly technicians who are fully insured and provide excellent customer service. Whether it’s pest prevention or pest extermination we can help!


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4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

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Rated 5 out of 5 stars

Brilliant pest services

I contacted Dean after returning home from holiday to a rat infestation in my flat. He arranged to visit within a couple of days.

Not only was Dean very knowledgeable, he is friendly and down to earth and immediately set me at ease when he arrived. He explained everything he was checking and was going to do to try and ease my anxiety.

He did an extremely thorough job and even checked in with me between visits promising to return sooner if I was worried about anything.

Dean is upfront from the start of the cost and what you will receive for this price (unlike other pest services I spoke to at first).

Within the three allotted visits, he seems to have dealt with our problem 🤞 and I now have my home back. Thank you so much Dean. I sincerely hope we never need your services again(!) but rest assured if we do, we will not hesitate to use Pest Boss!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Your in safe hands

Firstly Dean is one of the nicest people I've met, he is extremely knowledgeable and has such a calming presence, it instantly made me feel at ease. We had rats in our wall cavities, it was honestly so unnerving and a horrendous time, they are so loud. Dean took his time explaining the process, what was happening and how it would pan out with time scales. He scanned our whole house and all possible access points outside, even visited our neighbours to check. I was able to call or message Dean if I had concerns between his visits and sure enough he has eradicated the problem and they can no longer get in. I chose Dean because he came through time and time again on Facebook as highly recommended.
I will 100% be recommending Pest Boss Limited and give 5 stars ⭐️⭐️⭐️⭐️⭐️

9 January 2024
Unprompted review
Rated 5 out of 5 stars

First class service and expertise

Dean was excellent from start to finish. Clearly an expert in his field and ensured we were kept thoroughly informed throughout. Gave us instant confidence that he would resolve the issue.

Highly recommend

7 January 2022
Unprompted review
Rated 5 out of 5 stars

JUST LOOK NO FURTHER for SERVICE and TRUST

JUST LOOK NO FURTHER for SERVICE and TRUST - Dean was very fast to respond to my call on Saturday early morning. He offered to visit me on Sunday early morning to investigate a hornet nest which was giving me a true cause of concern having two young children. Dean solved my problem quickly, he gave me peace of mind (priceless) - He also recommended there was no need of treatment and as a result he did not charge the call out. JUST OUTSTANDING. The other 4 companies I contacted have yet to return my call and I will let them know if they do call back why they lost my custom and any future one.

4 July 2021
Unprompted review
Pest Boss logo

Reply from Pest Boss

So kind of you Luca.
Job satisfaction for me, as you can’t beat leaving a client knowing everything is safe for them in their own home. Really appreciate you taking the time to leave feedback for me.

Rated 5 out of 5 stars

Dean went over and above expectation…

Dean went over and above expectation with extra visits and helping to pinpoint the problems which we could then take action on

Dean has great knowledge, great customer service and has been a pleasure to deal with

Would highly recommend him

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I called in the morning after discovering evidence of a wasp nest and got a visit that same afternoon. Dean was efficient, friendly and knowledgeable - what more can you ask for. Hopefully the problem is sorted with one visit but certainly peace of mind that they will come back if needed until the job is done. Would definitely recommend

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

Dean was prompt in replying to my initial contact, was able to visit within a day to start working on the problem and solved it quickly. Dean only had to visit 3 times to ensure my garden was clear of rats, and always exactly when he said he would. He is friendly but professional and I would highly recommend him should you have a need for pest control services.

24 July 2020
Unprompted review
Rated 5 out of 5 stars

Dean is excellent in his trade....

Dean is really knowledgeable at his job and provided a friendly and fast service. Really pleased we were reccomended Dean, I would definitely use again and reccomend his services.
Thank you for your help, reassurance and expert advice on the wasps Dean.

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Dean Price Pest Boss - Simply Amazing

Dean Price is probably one of the best tradesmen I have met.

He was honest, reliable and knows his stuff. Nothing was too much trouble for him and he genuinely cares about his customers.

Dean sorted my issue within the time frame he predicted. His knowledge and experience is second to none.

I would 100% recommend Dean Price and his services and he will now be the only pest controller I would use going forward if ever the need arose agsin.

15 July 2020
Unprompted review
Rated 1 out of 5 stars

Beware

Beware, unsuccessful treatment.

Check any guarantees and get them confirmed upfront in writing. Unfortunately, after spending £180 for ant treatment we were advised that the guarantee covered period of only 3 weeks, direct contradiction to the invoice that states ‘allow 3 weeks for activity to clear’. It is nonsensical that the guidance within the invoice/report then voids any guarantee.

For transparency of the review, we have used Dean and Pest Boss previously, and we reached out at week 6, but had we known of the 3-week guarantee expiration period we would have made contact earlier, as you do not expect to pay £180 for any treatment to have a recurrence of ants within weeks in the exact trouble spots that instigated the initial call out for treatment.

The only solution offered was to use boiling water or pay an additional £180 for a second treatment, that would be £360 in 6 weeks! We are fair people and would always be willing to pay for second treatments, but we do expect the first treatment to have worked.

Product used within treatment was Fendona 6 SC (ml).

Investigating directly with the supplier of Fendona 6 SC (ml) to the UK, the most common reason for unsuccessful treatment is incorrect mix of product. 25ml of Fendona® 6 SC diluted to 5 litres water is sufficient for maintenance use, although a double dose is recommended for heavy infestations and for soiled or highly absorbent and porous surfaces to ensure sufficient coverage for optimum activity.

It is also recommended that Fendona is used alongside Fourmidor® or other ant bait for complete colony control. Returning 2-4 weeks after treatment to check for any continuing signs of infestation, replenishing bait points if they are empty and ants are still visible.

We can only assume that our treatment was unsuccessful due to incorrect mix dosage being applied, no ant bait control, nor any discussion around a return visit to establish success of initial application.

28 June 2020
Unprompted review
Pest Boss logo

Reply from Pest Boss

Black Garden Ant treatment.

David, really sorry to see you feel the need to leave a negative review about a garden ant treatment you had this season.

As per the previous years when you have used Pest Boss, my guarantee has been used by you in the time frame allocated of three weeks. So I’m not sure went wrong with the awareness on this agreement this season?

I give this guarantee as ant treatments on external patios/driveways are hugely weather dependant and I don’t like to disappoint my customers. You may recall we delayed the original date booked because there was rain due and I felt it more appropriate to wait until the weather eased?

We had covered off your concerns and my guarantee policy for this years treatment via text messages. I am extremely reasonable man and I’m always open for honest open discussion but in this instance there wasn’t any communication from you regarding your concerns until 3 weeks after the guarantee expired or 6 weeks after my actual visit.

I take great pride in my business and always like to make sure my customers are satisfied and, if possible, leave them with the feeling they could recommend my services to other businesses or friends/family.

Unfortunately it appears I have irritated you with my guarantee policy. This really is a great shame.

I wish you well and I’m sincerely sorry that you haven’t seen my services credible in this instance.

All the best

Dean.

Rated 5 out of 5 stars

1st class service

Within 24 hours of contacting Pest Boss, Dean visited and dealt with the wasp nest quickly and without fuss and at a good price. Treatment was seems to have been really effective as virtually no wasps seen within a couple of hours of his visit

15 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from Pest Boss

Cant praise Dean and Pest Boss enough, my rat problem was dealt with, I was told exactly what The cost would be and what would happen at the start and kept informed throughout, Will definitely be recommending.

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Called on Thursday and Dean was here Friday lunchtime! Incredibly helpful and kept us informed about the process and what was being used, how long to leave the problem area due to chemicals etc. Very lovely to deal with!

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Dean is a lovely man

Dean is a lovely man, very professional and friendly and put us at ease re the rat problem. Placed bait boxes in 5 gardens and came back 3 or 4 times to check them on the arranged days. Answered all our questions and even came out one evening to remove a dead rat from neighbour’s garden! Highly recommend!

6 June 2020
Unprompted review
Rated 5 out of 5 stars

I used Dean to help solve a mouse…

I used Dean to help solve a mouse problem, Dean did the job very quickly and not only did he get rid of the mice, he advised on how to prevent a reoccurrence of the problem. I’d definitely recommend Dean.

27 May 2020
Unprompted review
Rated 5 out of 5 stars

We had mice in our home. Pest Boss are superb.

We had mice in our home. Dean from Pest Boss made three visits to us for a prearranged price and was great every time. Not only did he deal with the issue, he gave a lot of his time to us to allow us to ask any questions and gave us plenty of advice. On the final visit he made every effort outside to secure our property from further unwanted visitors.

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Fast, professional service

I contacted Dean at lunchtime. He was courteous and professional on the phone, and came to our house by 3pm the same afternoon. After checking all round our house - not just at the roof tiles I had pointed out - he took the time to explain his observations and to answer all my questions about how wasps behave and what to expect. The job was complete within half an hour at a very reasonable rate.

Thanks Dean, you demonstrate exactly the way to run a business.

27 April 2020
Unprompted review

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