Pest Professionals Reviews 

98
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very quick identification and replies. Patient and thorough responses to my questions. A brilliant free service! So grateful to Gareth and the team.

Rated 5 out of 5 stars

From start to finish this company excelled and put us at ease Once quote was agreed it took three weeks and a days agreed On the morning of fitting a father and son team arrived, after explaining... See more

Rated 5 out of 5 stars

So this is an add on to my last review about pest professionals this an amazing company especially john smith his continues Advice on how to deal with problems relating to our block mice problem i... See more

Rated 5 out of 5 stars

John came out twice to deal with our rodent problem in Deal. The day after he had left traps in the loft our unwanted visitor was dispatched, He stayed in touch by text and 'phone between the visits... See more

Company details

  1. Pest control service
  2. Bird control service
  3. Business-to-Business service

Information provided by various external sources

Pest Professionals is a full BPCA member of long standing and one of the most respected pest control companies in the UK, with a strong team of RSPH Level II qualified, experienced and sympathetic pest controllers. We solve both domestic and commercial pest control issues on a call-out and contract basis and can usually attend same or next day. If you have any kind of pest problem and are looking for a discreet, friendly and rapid service with very competitive pricing, we can help. All you need to do is call the number for a free, no-obligation chat with one of our team of experts on 0207 846 0233 or email enquiries@pestprofessionals.co.uk . We cover all of Greater London and beyond both north and south of the river, plus the areas surrounding East Anglia, Peterborough, Kings Lynn, Cambridge, Northampton, Leicester, Derby, Milton Keynes, Corby, Kettering and Nottingham.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

The team arrived promptly and quickly…

The team arrived promptly and quickly and calmly got on with spiking of 2 balconies!
I will most definitely use this Company in the future and recommend with confidence to friends and neighbours.

21 May 2024
Unprompted review
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Reply from Pest Professionals

Thank you for taking the trouble to post this Angela. Hopefully you can relax on your balcony in peace now. PP

Rated 5 out of 5 stars

Highly recommended!

Would recommend to everyone who needs bird control services. The officer responds to my inquiry on bird guava removal and disinfection timely and the specialist that came in, Mark, is friendly, reassuring and effective. The quote is very reasonable too and problem has been solved superbly. Thanks!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, knowledgeable, reliable, professional company. Thanks very much!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Top notch service!

I had a minor infestation, found Pest Pros quickly using Google and emailed them some photos as advised on their website. The MD, Gareth emailed me back 24hrs later with a full entomological description and advice on what to do as we're outside their catchment area. It was all extremely quick and effective and matters are in hand. They also sell a range of products for people to remedy problems themselves. These types of problems can be distressing and you need an efficient response - these guys are just the ticket. Highly recommended! A+

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service ⭐️

Was very impressed with the service, we had rodents in the loft and from start to finish Mark was very helpful and informative, treated the issue over a couple of visits. Excellent service and would highly recommend thank you!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Great advice and service

Inspection done thoroughly, gave great advice. Despite the outcome being slightly frustrating as landlords not being corporative, Mark could not have been more helpful.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Mice Infestation mice …

After trapping a couple of mice decided the infestation might be bigger than first thought. Contacted Pest Professionals who give some great free advice and a quotation to resolve the Issue. Mark turned up the following afternoon and after a survey he set bait boxes all over the house including the loft. He gave me a few recommendation and some advice and will return in two weeks. A very professional service at a reasonable price I can recommend Pest Professionals.

17 January 2023
Unprompted review
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Reply from Pest Professionals

Thank you for taking the trouble to post this John - i have already passed it on to Mark

Rated 5 out of 5 stars

I would highly recommend

I called pest professionals after being let down by another company and I'm glad I did, Craig came, on time and explained everything he was going to do to get rid of the wasp nest that we had in the garage, when my husband got home he went in the garage and all the wasps had gone. We are very pleased with the work carried out by Craig and I would highly recommend this company

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, polite, friendly and informative. Resolved the issue and gave advice how to prevent further problems

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Team

Excellent Team, and good results every time we have to use them, quick and efficient, plus always a pleasure to deal with, either the Pest Controller on site or the Office Team, good work.

7 September 2022
Unprompted review
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Reply from Pest Professionals

Many thanks for taking the trouble to post this Julian - will make Tez aware

Rated 5 out of 5 stars

Fast, clean, efficient rat elimination

I had a problem with some rats in the garden who had taken up residence under my shed. My call was answered promptly and I got a callback to discuss the problem within 30 minutes, followed up by a visit the following morning. Jeremy kept me informed of his arrival time and was very helpful and informative of the treatment and advice on how to avoid future problems. He left 5 bait boxes and 4 glove baits, as well as another block in our compost bin. I could see the glove bait had all been taken overnight. We had more of a rat city than a single nest....

We only saw one dead rat and by the time of the 2nd visit 2 weeks later there had been no sign of activity for a couple of days prior to that (the latter was a couple of the babies who were out looking for food during the day).

I would definitely use them again (but hope that I don't need to).

23 July 2022
Unprompted review
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Reply from Pest Professionals

Thank you for taking the time to share this Steve. Jeremy is our longest serving pest controller and as with all of our technicians he is fully RSPH Level II qualified. I will ensure this is passed on.
Pest Professionals

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!

DO NOT USE THIS COMPANY!!!!
Complete and utter scam artists!! This business came to my home, left after 8 minutes (i saw on my ring doorbell) to which they covered my camera to try and not show them leaving, and then as compensation sent another guy who was his ‘best pal’!! His words not mine!!!
They take your money for nothing!! I am absolutely disgusted and distraught by the experience!!!!

13 July 2022
Unprompted review
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Reply from Pest Professionals

We are of course sorry you are unhappy. That is not what we aim for or expect. However we do not feel this review is even close to being a fair reflection of the service we offer or delivered in this case. All our technicians have trackers on their vans. The tracker on Mark's van shows he was at your post code for 59 minutes, arriving at 8.11 am this Tuesday and leaving at 9.10am to carry out a flea treatment with residual insecticide of three bedrooms, lounge and landing area and stairs. You say we were there for eight minutes. We find it hard to conclude that both of these versions of events are correct. Customers cannot be in treated areas during treatment with insecticide and can't be back in the treated rooms until the insecticide is dry, as you know and as was clearly explained to you during your lengthy initial free-of-charge telephone consultation on the issue during which you explained that you have a long haired cat that had brought in fleas but was now undergoing a flea treatment. You complained about the treatment all the same, in particular the time spent, and we offered to return the next day to try and investigate your areas of concern, which we did. The technician who returned, who is also RSPH Level II qualified, and yes a friend of Mark's for which we are not apologising for, inspected and concluded and informed you that in his view as a technician of great experience, the treatment had been carried out effectively and comprehensively and needed time to work. We legally can't double up on a treatment with professional strength insecticide the next day just because a customer wants us to; we would be breaching our code of conduct, and as you are well aware from the consultation, residual insecticidal treatments need time to work and the residuals last for about two weeks during which time you must not hoover treated areas. You being unhappy about this, doesn't change that we can't do it. All the same, we informed you that you were being refunded in full as you were not happy (and have been), but still sent someone back anyway to check. We are very unhappy indeed that despite all of this you have still decided to post what is in our view totally unfair and inequitable reflection of the very professional pest control service we supply. We note that your only other review on Trust Pilot is also one star with exactly the same headline. 'Scam artists' we are not. Scammers don't refund people who aren't happy, no matter what the correct version of events is, which we probably both suspect are somewhere in between.

Rated 5 out of 5 stars

Very Professional Organisation

I contacted Pest Professionals for advice about pigeon protection for solar panels, having had some work done by others that simply did not work.

Pest Professionals provided extremely good and professional advice, talking through the various options for my roof, which included an unusual layout to avoid velux windows.

The price quoted was the lowest price of various companies I contacted.

5 July 2022
Unprompted review
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Reply from Pest Professionals

Many thanks Peter

Rated 5 out of 5 stars

A fantastic service

A fantastic service. I had ants coming through the sky socket in my wall so I rang up Tuesday afternoon and Pete came and sorted it Wednesday morning. He was friendly, explained what he was doing and how it worked and overall I'm very happy with the service I received. It was easy to pay over the phone with another friendly member of staff and I would highly recommend this company.

22 June 2022
Unprompted review
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Reply from Pest Professionals

Many thanks Fiona i will pass this on to Pete

Rated 5 out of 5 stars

Excellent service

Pete was knowledgeable, friendly and efficient and I wouldn't hesitate to use his company again.

15 June 2022
Unprompted review
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Reply from Pest Professionals

many thanks Antony

Rated 5 out of 5 stars

I cannot tell you how happy I have been…

I cannot tell you how happy I have been with the service that the guys provided today - they were so helpful and professional with a totally ‘can do’ attitude which has been so refreshing when trying to help for the problem we had - so grateful for all their hard work today and wanted to share this and have them recognised for the excellent service they provided. Thank you so much for organising this at such short notice

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely first rate

Absolutely first rate. Pete recognised instantly the opportunity of having all floor boards lifted in terms of enabling him to do the best of jobs with the greatest of ease. Pete was definitely an expert of great knowledge and a pleasure to boot. 16 companies were contacted ahead of this one, I'm glad we found Pete and his crew, at every stage they have acted with professionalism, diligently executing each stage efficiently and effectively. Totally recommend them.

17 May 2022
Unprompted review
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Reply from Pest Professionals

Thank you for taking the trouble to write this Christine, I will ensure it is passed to both Pete and the team.
Gareth

Rated 5 out of 5 stars

Superb service

We discovered something (rats as it turned out!) had been having a good nibble on our stuff in the loft and called around to pest control businesses in the area, Pest Professionals really knew their stuff, they came out immediately and talked us through all the steps they were taking and how they deciphered what was living rent free in our loft! A week later they came back and demonstrated how they knew the problem was now resolved (putting that in the nicest way possible!). I have so much more faith in professionals when you can tell they really know what they are talking about. Fantastic service. I'd definitely use again but I am hopeful I never have to!

16 March 2022
Unprompted review
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Reply from Pest Professionals

Many thanks Louise thank you for taking the trouble to post this - I will let Chay know.

Rated 5 out of 5 stars

Excellent service - loft clearance/guano removal

Excellent service (loft clearance with guano removal). Good company, easy to work with.
The technicians were very thorough, cleared all the mess and debris, and left the space clean and tidy. They were efficient, and completed the job in very good time. They were also helpful, considerate, and friendly (as was everyone I spoke with at this company).

24 February 2022
Unprompted review

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