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1.7

Bad

TrustScore 1.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A very shady company....Avoid

I ordered 3 litter mats from 365.pets. Never got a confirmation e-mail. I looked at their facts page and they try to say I may have made a mistake when typing my e-mail. Wrong! They sent an e-mail that ended up in spam asking me to subcribe to their site. I've sent 2 e-mail asking when I could expect my order and have heard nothing in return. It's been 10 days and nothing from them. No order and no response.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

ordered a dog collar 10 days ago, no sign of it, order status says order received. sent 2 messages whixh have been completely ignored. no phone no to contact them, i wonder why! and they have the cheek to charge postage. so frustrating but think i will just have to 'write it off' and put it to experience. a lesson learnt, dont buy from pet 365. suspicious that there is no contact phone no!!!

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Best Value for Money!!

Really pleased with my dog beds. Spotted them in my local garden centre but totally OTT mark up. Searched the web and Pet 365 offered the best price for great quality bedding. Well packaged and fast delivery too. Excellent service and communication. Would reccommend and definitely use again!!

1 March 2014
Unprompted review
Rated 5 out of 5 stars

5 Stars

I bought a Hamish McBeth knitted jumper for my JRT x Collie, Tilly (pictured). I was so impressed with by Pet365's prompt service and the quality of the jumper, which is made of pure wool, that I bought another!

16 December 2011
Unprompted review
Rated 5 out of 5 stars

excellent service. excellent product. good price too

Bought dog coat for my cocker spaniel. Also bought one last year for my other dog. Both coats are fabulous. Well cut, so no need to buy larger size than is needed. Really good quality. Cannot find any fault anywhere with this company or their products. I am a returning customer, and recommend them to anyone who has a dog and needs a good thermal/waterproof/dog coat, Very smart, looks expensive without being beyond one's purse.

All round stars. Excellent.

Thank you Pet 365

15 November 2011
Unprompted review
Rated 5 out of 5 stars

Danish Design 2-in-1

Purchased this coat for my Jack Russell. Great coat, very warm and great quality product. Considering buying another in different colour.

25 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellent site

Excellent site and delivery service.
I didn't think Waifs and strays was made ​​in China.
But you don't have fault!!
Thanks

24 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently bought Hamish McBeth dog collars for all three of my cocker spaniels. The service was excellent - very fast delivery, and several email updates advising me where the order was up to. The collars look great and are good quality, and I liked the handy little bag which came with them!

I will definately use your website again.

Thank you.

21 October 2011
Unprompted review
Rated 4 out of 5 stars

Extremely quick delivery

I ordered a leather dog collar which I received within 3 days unfortunately it was too big but Pet365 refunded me within 24 hours of its return. Will order again from them
Good Customer Service.

13 October 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant

Got the size of the dog collar wrong, pet365 very quick and understanding to get a replacement back to me very quickly. (still waiting for the dog tag that I'm sure will arrive very promptly).

13 October 2011
Unprompted review
Rated 5 out of 5 stars

collar your pc

good responce to order, swift delivery, dog a black labrador named purdy, looks and feels amillion dollars, will use services again, many thanks Jg. pickwick

13 October 2011
Unprompted review
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