PETER HAHN Reviews 

I ordered a pair of trousers in January within weeks the zip broke so returned them. Phoned a few times and had very short shrift from the operators. One just said returns take 3 weeks to process and hung up. Emailed and was told the package had not arrived. Luckily I had done royal mail signed for which proved they had been delivered and signed for 2 days after posting. Still no refund or apology. Also they are refusing to pay for the return postage. Delivery time is also very slow- seems most of the clothing comes directly from Germany. Rubbish company -avoid

I have waited 7 weeks for an order, emailing many times and given various dates and assurances. Eventually I received an email to say the order had been cancelled internally and I could re order. Of course the item is no longer available.
Sincere apologies...blah blah
Do not waste your time with this company, find what you want somewhere else.

Thank you Peter Hahn. My customer number is 18068696. I eventually received an email from your customer services last evening. They are unable to track my delivery which has still not turned up and they say they are organising a refund. This is disappointing as I really need the raincoat. Hope the refund comes through soon as I will have to look elsewhere for a coat. Thank you.

Order was placed on 26 November. Confirmation received. Payment has left my account but still no sign of delivery. Have phoned customer services apparently order is in transit from Germany. No sign of any update. Will not order from this company again.

Amazing quality of clothing, but postage times are ridiculous!!!
Definitely will shop again and recommend to my friends, but it would worth noting on the website that postage will take about 3 weeks.

This company is the worst fashion company I have ever had the misfortune to deal with. If I could give them a ZERO RATING I WOULD. In November 2019 I bought a coat and a jacket from Peter Hahn, two years later the tag on the end of my zip to my jacket came off, other than that the jacket which was a Fuchs Schmit was fine it was lovely and warm, and I really loved it. I rang Peter Hahn and spoke to a woman who told me Hermes would pick up the jacket and they would put it right as all their cloths have a lifetime guarantee. She told me to write a note and place it inside the bag which I did, Having not heard from them for nearly three weeks I telephoned only to be told that my jacket had been returned to Germany and binned. I can't really repeat in writing what I thought of this idiot or the company, she told me it was a mistake and that the note enclosed in the bag was never read but the value of the jacket which was over £280 pounds would be refunded. I told her i didn't want a refund I wanted my jacket back. As I was dealing with a complete air head I wrote to Germany and received no reply. My letter which I had sent via the UK office had been intercepted and not forwarded to Germany for the attention of the director. They offered me a 30% discount on another jacket which was a total insult as the jacket I had was no longer being manufactured and the replacement was twice the price of the original jacket so I declined as i shall NEVER buy from these dishonest people again. Stupid is putting it mildly dishonest is more appropriate. They keep sending me their catalogue which goes straight inside the bin. I certainly do not recommend this company, their policy stinks and is a total lie. What they can't fix they throw away, so they say. I don't believe that at all. Except for the missing tag at the end of the zip there was NOTHING wrong with my jacket. No doubt it was sold off!! DISGUSTING behaviour. I call it legal THEFT except it's not legal, it is theft in its crudest form!!

Trousers problem unravelled. Package found crammed into our log store behind stacked wood. No note from GPO, no advanced email from Peter Hahn. No idea when delivered! Still trousers fine!

Received junk mail with no postage, I paid £2.50 as I was unsure of what it could be, I received a unwanted voucher which was out of date. Please AVOID as it seems it’s happened to a few people.

They are that bad they don't even put postage on their mail! I was out at the time and had a message from Royal Mail saying they were unable to deliver a letter without saying who it was from. Paid £2.50 to get some rubbish marketing from peterhahn.co.uk.

I have been buying from Peter Hahn since 2016, over those years I have averaged ordering about 3 items per year, a fair proportion of which I need to send back, but that is OK, as buying online is always a bit of a gamble. What irritates me most is the length of time is takes from order date to delivery, which is usually in excess of 2 weeks, even though the notification that 'Your Peter Hahn package is on its way to you' is usually sent out within a couple of days of the order, it takes another 14 days for it to be delivered to my door. This is not a recent phenomenon as a result of COVID-19.

The products they sell are of good quality, but if you're not careful you will be inundated with catalogues through the post, from Peter Hahn and others.

I was a bit concerned when I saw some of the reviews, but I’ve bought from Peter Hahn three times now and service has been really good. The item has arrived promptly and been of great quality.

I adore the things I purchase from Peter Hahn. Their customer service is outstanding. The Gardeur skirt I recently purchased is the exception. The fabric felt inexpensive the one time I wore it. And, my family all advised me n vet to wear it again. If became the joke of our Thanksgiving dinner.

You sell fashions that suit me and look good.

Easy website to navigate. Excellent range of products. Prompt delivery.

Good quality
range with reasonable prices and offers. Goods take too long to arrive

Great company to shop for quality fashion. Lots of choice for all ages and styles.

Never never ever buy from this company. I have asked them on many occasions to STOP sending me email after email advertising their products and they won’t stop !!!! I’m now having to start legal action to get them to stop. Totally inundated with these emails😩😩😩😩

My most recent purchase from Peter Hahn was a pair of trousers. The ordering process is easy to navigate and I appreciate the updates regarding delivery dates. The trousers fit well, and I’ve now had them shortened to suit me.
I have been very pleased with all my purchases from Peter Hahn.

My Christmas top has just arrived. Perfect as usual.