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Peter James Insurance Reviews 

6,717
•
TrustScore 5 out of 5

4.9

Insurance broker
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Review summary

Created with AI, based on recent reviews

Considering 1,869 reviews, reviewers overwhelmingly had a truly great experience with this company and its services. Customers consistently praise the exceptionally friendly and knowledgeable staff members for providing polite, efficient, and professional guidance during every telephone conversation. Many individuals highlight that speaking with competent advisors makes arranging tailored insurance policies entirely straightforward and remarkably stress-free. A few other people also felt that the pricing structure is extremely competitive, consistently delivering reasonable premiums and substantial financial savings for complete cover. Satisfied consumers deeply appreciate speaking directly with real human beings right away, successfully avoiding frustrating automated phone menus and generic call centers.

What people talk about most

Price

Customers expressed great satisfaction regarding the pricing, frequently highlighting very competitive quotes... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Reviewers highlight positive aspects of service, noting that people answer the phone quickly and provide... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting fast phone response times... See more

Value for money

Clients share positive opinions on value for money, highlighting very competitive premiums and comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fortunately not an insurance claim, but, for the first time in 12 years classic car ownership, a breakdown. To make things worse at a hazardous place. Breakdown truck arrived in minutes, taken to p... See more

Rated 5 out of 5 stars

Bike sure was £190 you bettered it buy £20 then bike sure offered it for £150 so they snoozed , you’re phone operator quoter was really great informative,polite,professional and quick . Really felt at... See more

Rated 5 out of 5 stars

Really helpful conversation with a very friendly and knowledgeable insurance advisor. No pressure at all, just a few potential options and I was given time to consider which one worked best for me.... See more

Rated 5 out of 5 stars

I have been a customer of Peter James for several years. Recommended to me by an owner of a bike which I bought. Never been more impressed. Always very competitive quotes with legal insurance and Eu... See more

Company details

  1. Insurance broker

Written by the company

Peter James Insurance are experts in arranging classic car and motorcycle insurance. We cover an extensive range of classic marques and models, from vintage vehicles through to the every-growing list of later classics.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(6,717)

1,675 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Nice to talk to experienced call…

Nice to talk to experienced call handler the costs are reasonable considering prices continue to rise most of all place of mind that should the worse scenareo was to happen peter james is a call away and im confidente that they will handle the insurance side of things perfectely

29 June 2026
Rated 5 out of 5 stars

Excellent service as usual

The usual interaction with a person by phone who actually works for you and not a random call centre is worth a lot to me.
The person had all the information to hand and was extremely professional.
I will continue to use Peter James in future for these reasons alone

14 July 2026

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