Peter Mark Reviews 364

Well packaged easy to use website and quick delivery

I have bought online some products and I am verry happy with the service!!
5* Maximum positive !!!!

Excellent online shopping experience from ordering to delivery with a lovely surprise voucher included which I used against me salon visit today. Amazing professional service from the staff in the Letterkenny salon as usual and especially my stylist Kate. Keep up the good work 👍👏💇‍♀️

Went into Peter Mark for what I thought would be a relaxing wash and blow dry. I asked the price beforehand and was clearly told €25. After the service, I was suddenly charged €38 because my “hair was long” — which is funny considering I was literally chatting about getting hair extensions because my hair is short. Make it make sense.For a salon that prides itself on being “premium,” the service, communication, and attitude were anything but. Definitely not worth the hype or the price tag. First time and last time setting foot in there.

I hadn’t been to Peter marks in a couple of years. So I decided to try the one in Dundalk. I was greeted when I entered the store which was nice. However I didn’t enjoy the experience. I thought the seat at reception was very grubby. I had to do a double check to make sure it wasn’t dirt on it. When I was taken to my seat I was surrrounded by hair on the floor it was gross. Some lady at the front desk kept shouting in a really loud voice. The lady who did my hair was very pleasant, but sorry I won’t be back.

Excellent service. Good value on gift sets. My order arrived very quickly and was well packaged. The icing on the cake was the €10 gift card.

Very fast delivery next day i received my products. Friendly online page and nice promotion

Really amazing online shopping experience. Super fast delivery - I ordered it yesterday, and it was delivered this morning! The products were well packaged, and came in perfect condition. I also received a €10 gift card, which was a lovely surprise. I will definitely be ordering again.

Ordered shampoo and I got a lovely gift of a €10 gift card which is a lovely gesture and today is World Mental Health Day which made it even more special! Would highly recommend

Fast efficient delivery. Very pleased with product. It was unexpected and lovely to receive a gift card. They obviously want and appreciate repeat orders.

Ordered on line! Great service! And got a lovely gift with the order! Very nice touch! Thank you

Did an online order for my shampoo, really fast delivery service! Ordered on Friday received on Monday and received the loveliest gift card from Peter Marks for some money off next time I shop - 10/10 made my day!!

Went to Ella in Peter Marks on Grafton Street. She was excellent, listened to me and got the colour I wanted spot on! Got lots of compliments since asking if I got something done! No, just finally have the perfect colour for my colouring!

Walked into the salon in portlaoise and looked for an apt. Was told there was none and they would take my name if a cancelation came in. I did get a call back and i raced back to make it. Was brought in sat down very little consult. Told her i wanted a good cut with layers for curly hair. Cut was done and it didnt appear to bad. Was put under a dry for less than 10 minutes was told i was done and charged 60 euro. The cut was lopsided. Hair was still dripping wet and i was being shoved out the door. Had to go to another salon to get it fixed appalling service would never return

Worst “curly blow-dry” ever. Stylist didn’t even introduce herself. Just started doing my hair. Left twice mid styling to answer her phone and I don’t even know, without saying a word to me. Hair was straight before I had even left the square. €40 to have to redo my hair at home before my party.

I booked a cut and blow dry as I had been going to Peter Mark for over a year after a salon disaster elsewhere. The lady I had been seeing in Peter Mark had been so kind and helpful and a great stylist. She understood the upset and anxiety a bad experience can have and the time it takes to regrow not just hair but confidence too. So unfortunately, this particular lady moved on and I got a new stylist.. The new stylist did a consultation of what I expected from my cut. I tried to explained to her I am growing out my hair and tried to explain about the previous hair disaster and how the lady whom had moved on from Peter Mark had been helping she said she didn't need to hear that. I felt she actually did so she could understand my position. I told her that I was growing out the top as there was a lot of damage and growing out of the ends. At one point she even asked who is the person I am speak of ,is that your daughter when I was trying to explain my hair to her and how the Peter Mark previous stylist had a plan with my hair She asked how I usually wear my hair and I said up. She said yeah but when you're going out and I replied up. She asked a third time and I said up! She was utterly condescending and a poor listener. She has no concept or empathy for my hair situation. She asked me if I was going anywhere nice the usual blah blah from an old style hairdresser and I replied an agri show which she really didn't seem to like, she voiced how she went once but had no interest and some guy she was dating took her. I explained to her my daughter volunteers at a facility for disabled kids helping them ride horses and that was the reason we were interested in the agri show. She said oh god I couldn't work with "disableds"! can you believe that comment. I sat there and went inwards.she proceeded to tell me how she was selling her house because it is surrounded by cows and farmers. Back to my hair style. She told me she was going to cut it but check it at the end. She proceeded to cut the top which I am growing out :( and then trim the ends. She then burned my head twice with the dryer. She downed tools without saying a word went to another client did a full consultation and came back to me 10 minutes later no apology. She finished drying my hair which I asked for straight but was not straight it was curled inwards at the end and showed me what a mighty fine job she did with the mirror, I expressed my underwhelmed feeling and that I didn't like my hair because it was damaged and growing out. I put my hair back up because that's how I wear it and she scoffed oh you're putting it up. She never checked my hair cut as she said she would because I don't think she was very interested. Over all I spent 110 euro at Peter Mark that day - on my hair and my daughters (she was with another stylist). What the ignorant stylist never realised is she should keep her nasty little comments to herself as both me and my daughter are "disableds" and it is very hurtful to have ableist people like her looking down her snotty nose and speaking of people with disabilities as if we are something on a Petri dish in a lab! Both my daughter and I won't be returning to Peter Mark

I went to the Peter Mark in Waterford and I was treated amazingly!
I went there on my sister's advice as after she explained the situation with me (I'm starting chemo soon) and needed my hair shaved back...
I went in today Tuesday 12th and my hair was cut by Fiona. She was super professional and as I had never had my hair shaved like this, trusted her completely to work on me. She made me feel confident and cut my hair until I felt ok with the results..
After washing and drying what was left...she then told me no payment was needed!
The Manager was awesome too and was curious about what happened. I was happy to explain and we parted ways with a hug..
I will recommend this branch to everyone I know because of just how professional and kind these ppl were..

I can't say I'm dissatisfied, I'm simply furious! I spent an entire day driving miles to the best stylist so far. My hair isn't cut as usual.. I have at least a year left for it to grow back and I can return to the hairstyle I like and feel good in. When I complained that something wasn't right, the hairdresser was dismissive. Never again.(Dundrum!!!)

I've been a customer of the Newry salon for years and always been delighted with the service, I'm so sad it's closed! However my review today is about the Dundalk salon.
My usual stylist moved to the Lisburn salon, and before my first appointment with her at that location, they asked for an updated skin patch test as we'd be using some new products.
I came to Dundalk for this as it's closer to home, and the staff could not have been more helpful and pleasant.
They called the Lisburn salon to check exactly which products were needed to be tested so that nothing was missed or duplicated, and were so informative and friendly. Really professional service even though I'm not technically their client! I was very happy.

Disappointing in drogheda as one of the hair stylist did very bad hair cut and other made remarks about the hair condition in next appointment.