Peter Vardy Ltd Reviews 15,111

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought my third Evoque from Peter Vardy Aberdeen in March 2024. Usual Sales promotion which I have always bought the cars in. Key factor was first service free of charge. Now find when the service is... See more

Rated 5 out of 5 stars

Just bought my new car from Andrew broady at Peter Vardys Motherwell.This salesman was very knowledgeable and helpful and went above and beyond to make sure me and my partner got the best car that sui... See more

Company replied

Rated 5 out of 5 stars

Called this morning to check availability to pop in and get a new car, trading in my current PCP car. Customer service with David Hughes was excellent - not only did he go over multiple offers and che... See more

Company replied

Rated 5 out of 5 stars

An excellent all round experience. A great range of cars and Sabil was a fabulous sales person. He was knowledgeable and supportive in our sale without being pushy . He kept the conversation flowing i... See more

Company replied

Company details

  1. Car dealer

Written by the company

Our vision is to create the world's best motor retail operation as measured by our partners, guests and communities in which we serve. We strive to provide excellent customer service and 9/10 of our customers said they would recommend us to their family or friends.


Contact info


4.2

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New car purchase CARZ Motherwell

After finding a car I liked on the website I raised an enquiry to find out more about the vehicle. This was around 9pm and by 7 am the morning after I woke correspondence from the garage and in particular Neil Johnson at CARZ Motherwell. A viewing and meeting was arranged for 24hrs later.

Arriving at the garage with the family we were made very welcome and offered refreshments for both adults and kids. There was a soft play area and ride on cars available for the kids which took the stress right off of trying to keep them amused as well as taking cars with Neil.

The whole process from finding the car online to picking up the following week was seamless and all paperwork talked through to make sure there were no issues. I speak here from dealing with Neil was polite and professional the entire time

2 November 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Fraser,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

Rated 5 out of 5 stars

Sean was extremely helpful when we…

Sean was extremely helpful when we purchased our vehicle. He ensured we were completely happy with the car before we committed to purchase.

1 November 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Cameron,

Thanks for your five-star review. Sean will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

Great experience

Great experience, went over and beyond at Motherwell

30 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Jamie,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 5 out of 5 stars

Great service from Kieran from Peter…

Great service from Kieran from Peter Vardy Motherwell. Very helpful and happy with my new car.

31 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Cheryl,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

Rated 5 out of 5 stars

Ask for Kelly

Purchased a car from Peter Vardy in Motherwell recently, Kelly was our sales person and was so helpful. I have never experienced a sales person take so much time to understand what our requirements were, she had a wealth of knowledge about the cars and helped us find just what we needed. The process went smoothly and quickly - I would highly recommend

16 September 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Helen,

Thanks for your five-star review. Kelly will be delighted to hear of this.

Regards,
Team PV

Rated 3 out of 5 stars

The customer service received today was…

The customer service received today was absolutely outstanding, Kieran is a friendly sales advisor and is very knowledgeable and was able to answer all questions regarding the cars and all the other questions regarding the finance etc
I didn’t go ahead with my car deal as I received a better one down south . I have been waiting a week for my deposit to be returned to which I was told yesterday it be in my bank which I still have not received it . Asking for my bank details but sending me the wrong email so it
bounced back . Not replying to my txts when asking about the deposit . So it quickly went from 5 star to 3 . Hoping I receive my deposit soon .

31 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Clare,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 5 out of 5 stars

Excellent service 👏

Great customer service from Lorraine from start to finish, so helpful and explained everything. The rest of the team were so welcoming as well. Deal was all done within a few days, no hassle at all. Love my new car thank you guys x

26 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Carol,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

Rated 5 out of 5 stars

Car purchase…

David Hughes at Peter Vardy Motherwell was very helpful and made the process of trading in our old car for our new family car nice and smooth! Would recommend.

30 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Gillian,

Thanks for your five-star review. David will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

First class service

I’m so overwhelmed with the service that I have received from old Gary at Peter Vardy from the start to finish has been first class all the way.

30 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Sandra,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 1 out of 5 stars

I bought a car last December from Peter…

I bought a car last December from Peter Vardy Aberdeen Carz, no they are closed, my car broke down , I’m telling them my car is broken and answer from them is we wouldn’t be able to assist any further as we no longer have a garage in Aberdeen that would look at the vehicle however if the third-party can confirm what is wrong with the vehicle the warranty company will confirm if they will cover the costs.why that’s it’s my problem that you don’t have garage in Aberdeen, I bought car from you, deal with problem, why I have to look for a third-party.

13 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi S Lana,

Thank you for your review.

We are sorry to hear of your experience. We have issued our response which outlines our position regarding the concerns you have raised.

If you need further assistance please contact customer.service@petervardy.com.

Regards
Team PV

Rated 5 out of 5 stars

Great experience at Peter Vardy

Nathan was honest upfront and a great ambassador for Peter Vardy , we actually had a brilliant laugh with all the staff really friendly , delighted with the service

29 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi John,

Thanks for your five-star review. Nathan will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

Spoke with Nathan

Spoke with Nathan, bought the car,had a good laugh. Top bloke.

29 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Paul,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 5 out of 5 stars

I had my car in for repair last week &…

I had my car in for repair last week & had came across an issue on Saturday morning with the car having no heating coming though. Called the dealership & spoke to David. I explained my situation. He told me to come straight down to get it checked. I was offered tea & coffee and even a roll from the shop when the mechanics where going for breakfast. I had my car back within 40 minutes with heating fully working and was on my way. I cant thank you & your team enough for fitting me in & getting the issue sorted. I wont hesitate to come back for future repairs. Thank you!

26 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Jemma,

Thank you for taking time to provide feedback.

We appreciate you giving us the opportunity to sort the small issues out and to ensure you are completely satisfied with the car and the experience.

Regards,
Team PV

Rated 5 out of 5 stars

looking for my first car but haven’t…

looking for my first car but haven’t passed my test yet ,’ old Garry ‘ was very patient even tho i’m not buying just yet, i’ll definitely come here when i do pass or maybe before that , great service

26 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Lucie,

Thanks for your five-star review. Garry will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

I’m delighted to say Lorraine was great…

I’m delighted to say Lorraine was great during the experience of buying my car. She was, pleasant, understanding, and put me at ease while having a test run in the car. I hope to deal with her again or with someone with the same qualities she has. It was a pleasure dealing with her.
Marie Corcoran

25 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Marie,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 5 out of 5 stars

Brilliant

Brilliant, returning customer. Sab was very helpful, great experience.

25 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Gary,

Thanks for your five-star review. Sab will be delighted to hear of this.

Regards,
Team PV

Rated 5 out of 5 stars

Sab was very helpful

Sab was helpful, very welcoming and made our experience very easy. Can’t thank him enough for helping us find our new car.

24 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Morgan,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

Rated 1 out of 5 stars

I haven’t had a great experience

I haven’t had a great experience . On my first call to enquire about a used Landrover a £500 deposit was taken to remove the car from sale while the numbers were crunched, at their recommendation. The numbers didn’t add up as Peter Vardy offered me a much lower PX on my own car than other Landrover dealerships. I have been waiting / chasing (and still wait ) for the £500 to be returned to me . Emails are not responded to and calls are not answered . I’m now buying a car from a different Landrover main dealer (Hatfields) and the experience couldn’t be more different.

24 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Daniel,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

Rated 5 out of 5 stars

“old gary” was very efficient and made…

“old gary” was very efficient and made us feel at ease when handing over my car. Ensured we left happy and confident.

23 October 2024
Unprompted review
Peter Vardy Ltd logo

Reply from Peter Vardy Ltd

Hi Elliejane,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look