Absolutely sick vile human beings who use my baby Rottweilers name too phish for sales. I had a phishing email from these lowlife saying my baby Rottweiler who passed 3 years ago from cancer was... See more
Company replied
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See what reviewers are saying
From the moment i contacted them the commuication has been incredible via whats app messages. Stan came to do my training today, what an absolute legend he is. From the get go he put me at ease, such... See more
Recently completed my microchip training with Dawn. I was a bag of nerves but Dawn was so down to earth and chatty she had me relaxed in no time! Her training was thorough and comprehensive and this l... See more
Iv been using Petscanner services for nearly a year now. Well, can't recommend them highly enough. Easy to use app, friendly and excellent customer services. Very low cost transfers of microchip det... See more
Company replied
Company details
- #3 of 5 best companies in Animal control and welfare service
- #114 of 154 best companies in Pet Care Store
Written by the company
Find, scan and reunite lost pets or register your own pet for the most effective microchip protection. UK Government approved pet database. We offer registration at just £2.99 per pet and low cost scanners starting at £9.99.
Contact info
Barwell Lane, PO13 0EQ, Gosport, United Kingdom
- 02392 987260
- support@petscanner.com
- www.petscanner.com
4.5
Excellent
304 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant company
21 May 2025
Very quick and easy to change the chip…
Very quick and easy to change the chip over.
A e mail was sent to the previous owner and it speeds up the process.
9 May 2025
Simple and secure registration and…
Simple and secure registration and lovely certificate. Feel assured that my pet is securely registered and logged.
25 April 2025
I've used this for years, but now AVOID!
I've used this for years, bit now I've changed my phone and ordered a cable to convert the micro usb on my scanner. I've found that most of the website is unobtainable and that recent reviews complain of the same. Why take my money for a product that you know doesn't work? I am now going with a different scanner company and would advise anyone looking to do the same!
21 March 2025
Reply from PetScanner Find.Scan.Reunite.
Hello Sharon,
Sorry to hear that.
Please contact us directly so we can take a look into this for you or provide you with an alternative.
Many thanks,
PetScanner
would recommend
helpful, friendly people that made the whole experience from booking the course to doing the practical a simple task.
27 January 2025
Always Fab
Always Fab. Thank you for always helping me on the other end of the phone! Much appreciated. Jen
29 January 2025
Always a prompt service and delivery
Always a prompt service and delivery. Products are fab and cost friendly
27 January 2025
Really enjoyed studying this course &…
Really enjoyed studying this course & communication with the team was brilliant & the assessor was Professional yet friendly he put me at ease. My only criticism would be I would of liked a bit more feedback on my written work & if I'd been thorough enough.yes I would definitely recommend studying this course
19 November 2024
Pets best friend!
Good, safe and secure way to register your pet for UK and International use. Good communications from Gosport, Hampshire UK. Highly Recommended.
30 October 2024
The process was so straightforward to…
The process was so straightforward to follow. Would highly recommend.
23 October 2024
Great service from Kieran!
22 July 2024
beware!
I rehomed my dog last October and bought a certificate through my paypal account.
I was advised by paypal that a charge of ££2.99had been made to my account for Petscanner but as I had moved Lolas details to another scan company this charge should not apply. To stop this happening again I cancelled my paypal account but somehow they are still charging my card! I have now been on to my bank to block this company but as I have never given them direct permission to use my card, only through paypal, as my paypal account has been cancelled, how can they still take money direct from my account?/!!
BEWARE OF THIS COMPANY
1 August 2024
Unprompted review
Reply from PetScanner Find.Scan.Reunite.
Hello Sue,
We have replied to your email in regards to this so please do take a look at that.
Just for other Trustpilot users, we have received no contact from yourself or the other database in regards to your pet so we held the record as we normally would.
Also, PetScanner do not store/hold any card details, this is all done through PayPal. They can cancel your subscription or we can do it following a request. We can confirm we have cancelled it from your first email request earlier today.
Kind regards,
PetScanner
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