PFA Reviews 

They are incredibly slow to respond to messages/enquiries. The last time I sent them a question (asking why the pension payments from my employer are not showing up in mitpfa) they took 10 days to respond. And the response was "we'll pass on this enquiry to the right department"!
10 days to pass on the message!
It's fairly important for me to know that the money isn't going missing somehow, and yet I am expecting another pay day to go by without getting an answer.

Updated: how come PFA have staff with enough time to write polite responses here on Trustpilot, but not enough to answer my enquiry on mitpfa?
I don't see why I should have to call you in order to get a response. I have made you aware of my issue via a communication channel you provide - I shouldn't need to call you as well, you should be calling or emailing me with an answer.

They are terrible to work with. They never respond on email. When you call them in working hrs than it take hrs to get hold of somebody. I am defintely going to complain about this to my company.

TO PFA
I have called 4 times last monday nobody picked calls, I sent mail through mit PFA noby replied for last 5 days. I submitted Policy change request 3 months back, still no response. I have proofs but still you dare to put such comment below without verifying details. What a service!

Worst insurance company ever!!! We chosen PFA, as a guarantee, that,if we get sicness, if we can not work, that PFA will help. More than 3 years, how we are not able to work and are totally ignored by Peter from PFA. He does not answer to our mails, he ignores our calls. Visibly he tries to use as much time as possible. We pay membership many years, but get 0 help. They do not even to any of our mails, on telephone, secretary promisse to call back, no one calls back, 3 years already! terrible service. What can take to behandle sagen 3 years? Never ever choose this CHETERS insurance. 0 help, 0 respect, 0 money. They take membership money, but they do not give any help.
Will inform all the possible institutions about this illegal behaviour and hope their cheating company will not be able to cheat anymore.
They also do not answer to the complain.
Terrible. Shame on you PFA, skameon you Peter!!!!

Quick answer of phones.

First 6 months of 2021 PFA have managed a 12% yield. That is excellent.

Only thing that pulls a bit down are their insurance, which should be voluntary☹ with the package.

Thanks PFA.

2 years ago I had 3000 DKK with PFA. When I asked for it to get it paid I receive this message after 3 weeks waiting:
"Our costs have been higher than your savings, which is why you no longer have savings with PFA."
They basically stole my savings.

PFA health insurance - discrimination. Change your insurance company if you are a foreigner.

I have severe mental illness after giving birth to my baby and need quick treatment, which is strongly recommended by my GP and hospital. Contacted PFA many times. They have been pushing me around without giving any valid reason but making advantages of me not understanding Danish. First few times I was pushed between different sectors. When I ask which statement in the contract the decision was based on, they just read some PFA reserved right but very distorted because I cannot translate Danish that fast. And they refused to repeat their reasons when I ask if I can record the call. It has been weeks wasted and I am not getting any help from PFA but prolonging my waiting time and worsening my mental state. We are paying PFA health insurance for nothing but discrimination. Their sttaffs are so arrogant to tell me go to appeal after dodging the case 5 times. Aren't we paying PFA for quick treatment as documented in the contract? They are wasting my time which is very critical and even fatal to a mentally troubled patient. WORST insurance!