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PGL Travel Reviews 1,150

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 578 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, enthusiasm, and supportive approach, ensuring a safe and enjoyable experience for all participants. The holidays are frequently described as well-organized and packed with a wide variety of engaging activities, with many people highlighting the excellent service and facilities provided. However, some people were dissatisfied with specific issues, such as undercooked food, expired items, and unsanitary accommodation conditions, including non-flushing toilets and dead insects. There were also isolated reports regarding staff conduct and concerns about activity participation.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Holidays

Consumers find holidays to be positive, often describing them as fantastic and amazing family adventures with... See more

Service

People report positive experiences with service, highlighting the great team, well-organized activities, and... See more

Facilities

Users describe positive interactions with facilities, highlighting that accommodation and sites are clean and... See more

Quality

Clients share positive opinions on quality, particularly regarding accommodation and food. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great staff. Clean environment. My daughter has attended since the the of 12. She has just gone on her last visit as she is now 16. She has gone on her own to various centres. The development of her... See more

Rated 5 out of 5 stars

2 kids aged 10 amd 12 completed a 3 night break. They thoroughly enjoyed the experience and can't wait to go back again. Favorite activities included abseiling, raft building and aeroball. The ata... See more

Rated 5 out of 5 stars

Just returned from our 3rd weekend at Barton Hall. The young people we take always have the best time; challenge themselves, learn new skills, talk about if for weeks and constantly ask to return. The... See more

Rated 5 out of 5 stars

My daughter (age 10) absolutely loves the experience at PGL. It's the mix of activities night and day, friendships, great atmosphere, and interactions with the PGL group leaders and instructors. I ha... See more


Company details

  1. #1 of 1 best companies in Adventure Sports Centre

About PGL Travel

Written by the company

Here at PGL we have been using the power of adventure and exploration to enrich young people's lives for 65 years.

Our holidays enable children to discover their potential and create memories to last a lifetime.

Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!

Find out more for yourself at www.pgl.co.uk

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Don’t think about it, book it!

Our 4th year enjoying a 4 night family break. Always the best fun and memories made. If you’re thinking about it, book it! A great holiday with your kids be it young or old.

27 August 2025
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Reply from PGL Travel

Thank you for this great review - we hope to see your family back again soon!

Rated 5 out of 5 stars

All round great experience

Excellent staff, large choice of activities for all abilities and ages, good choice of food at meal times.

27 August 2025
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Reply from PGL Travel

We're so glad your family enjoyed their PGL trip!

Rated 5 out of 5 stars

My child had a great time

My child had a great time, came home very happy and I have already booked for next summer.

27 August 2025
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Reply from PGL Travel

Great to hear your child came home happy, and we look forward to welcoming them back next year!

Rated 5 out of 5 stars

My daughter enjoys going to PGL

My daughter enjoys going to PGL, its a safe place where kids can play without spending time on their gadget. The place offer a lot of activities

27 August 2025
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Reply from PGL Travel

Thanks for sharing!

Rated 5 out of 5 stars

PGL Marchants Hill

We had a wonderful weekend with both Cub packs at PGL. The staff were great and nothing was too much trouble. The activities were challenging and fun and we have had great feedback from the parents as the children were so enthusiastic about their experiences.

8 September 2025
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Reply from PGL Travel

Thank you for this fantastic review!

Rated 4 out of 5 stars

Caythorpe Court was good.

Caythorpe Court was great!
The staff were very friendly, it could use a bit of an upgrade but generally it's a lovely place for family.

11 August 2025
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Reply from PGL Travel

Thanks for sharing!

Rated 5 out of 5 stars

This was my second time visiting Barton…



This was my second time visiting Barton Hall—and it somehow managed to top my first visit, which was already excellent! From start to finish, the experience was even better this time around.
A huge shoutout to our reps, Keira and Tyler, who were incredibly friendly and helpful throughout the weekend. Ben, our paddleboarding instructor, was brilliant, and the energy from Finn, Cesar, Georgia, Libby, and Ollie made every activity even more enjoyable.
The whole team brought such high energy and enthusiasm, making our weekend full of fun and unforgettable memories. We especially loved the axe throwing and archery—so much excitement and laughter!
Thank you all for making our stay so special. We’ll definitely be back again!

1 September 2025
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Reply from PGL Travel

Fantastic! Let's hope we can top it again next year!

Rated 5 out of 5 stars

Two Nights all-inclusive weekend - Air Cadets

The cadets had a 2 night all inclusive multi activity weekend. The activities were tailor made for the cadets and were even tweaked a little to meet their needs/capabilities on arrival.
Accommodation was more than adequate for staff and cadets and met all our needs
Food was more than adequate and your certainly did not starve.
Our designated PGL staff member for the weekend who looked after us was competent in her briefings/ debriefs and organising us to be in the right place at the right time.
I have been to PGL Dalguise 5 times over a 14 year period and I have seen the positive changes over the years but I have to say that since my last visit (2023) and this year I have seen a huge upgrade of various areas of Dalguise and it is looking good.
Absolutely would recommend enquiring going here. Even the booking of the weekend and activities were easy and you always get a quick response if you have a query

31 August 2025
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Reply from PGL Travel

Thanks for sharing this great feedback, Sarah, we're so glad you and the cadets enjoyed the stay!

Rated 5 out of 5 stars

My kids both went to PGL and loved it

My 10 and 13 year olds both went to Osmington Bay and loved it. PGL offers a huge range of challenging activities for what I consider a great price. They both came away exhausted but beaming. To me the staff seemed motivated and welcoming but most importantly that was also what my kids reported.
The only gripe was that the food wasn't great, but that does not seem to have affected their enjoyment. Bonus: While they do get phone time, it's not that much and so it's something of a digital detox.

18 August 2025
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Reply from PGL Travel

Great to know your kids came home 'exhausted but beaming' - that's what we love to hear!

Rated 5 out of 5 stars

I strongly recommend sending your child…

I strongly recommend sending your child to PGL,
My son came back, Happy
Fitter
Healthier
Tanned
No screens for 2 weeks
He absolutely loved it and wants to re book next year, 14yrs and so happy

18 August 2025
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Reply from PGL Travel

This is fantastic to hear - we couldn't ask for more for kids over the summer!

Rated 5 out of 5 stars

Group leader Pharyn made the whole…

Group leader Pharyn made the whole process and time at PGL really enjoyable for my daughter. She had a great start to the summer thanks to Pharyn and for a parent its really reassuring to know your child is in good hands and builds lovely rapports with the staff.

27 August 2025
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Reply from PGL Travel

Thank you for sharing this lovely feedback!

Rated 5 out of 5 stars

Great fun

A fantastic, fun filled, challenging but safe week of activities in a beautiful setting. Great pool. Accommodation very basic but does the job. I would recommend this to most active families.

11 August 2025
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Reply from PGL Travel

Great to hear your family had a fun-filled time, we hope to see you back again soon!

Rated 5 out of 5 stars

The children had an amazing time

The children were all well looked after and safe, they all had a fantastic experience. They made great friendships, challenging activities and learned new skills to boast about. The staff are all very welcoming and supportive. For myself I was safe in the knowledge that they were all safe and having an amazing time creating amazing memories.

18 August 2025
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Reply from PGL Travel

Thank you for sharing, Sonia, we're so glad the kids made friends and memories at PGL!

Rated 5 out of 5 stars

Our daughter loves PGL!

Our daughter absolutely adored her time at the Liddington PGL and can’t wait to go back there. We’re also going to look at trying other PGL camps around the country too.

27 August 2025
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Reply from PGL Travel

Great to hear your daughter enjoyed her trip to Liddington - we look forward to welcoming her back there at one of our other camps soon!

Rated 5 out of 5 stars

Fab family holiday

Just returned from a family holiday with PGL in France and I couldn’t recommend it enough. Lots of activities to do during the day and evening if you wish to take part and the staff were amazing and so good with the children.

27 August 2025
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Reply from PGL Travel

Thanks for sharing, we're so glad your family enjoyed their PGL adventure!

Rated 5 out of 5 stars

Fantastic!

Annual week for my sons, they always come back having had an amazing time.

18 August 2025
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Reply from PGL Travel

Great! We look forward to seeing them again soon!

Rated 5 out of 5 stars

A truly brilliant holiday

A truly brilliant holiday! Excellent range of activities, friendly and helpful staff who could not do enough for you. Would thoroughly recommend.

18 August 2025
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Reply from PGL Travel

Great to hear your family had a good time - we hope to see you back again soon!

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