Pharmacytoday Reviews 

Very frustrating and disappointing service
They do not deliver medicines for many days. There is no way to contact them. Extremely frustrating and disappointing service. I am waiting for my prescription for many days without any update.

Excellent, speedy service. All items requested were delivered which is a very different service from what we were receiving previously. Would definitely highly recommend Pharmacy Today

Disgraceful company avoid at all costs.
My GP sent my very urgent prescription to this company by mistake. I called to ask them to send it to a local pharmacy so I could collect it immediately but all I got was a robot that refused to help. I could not speak to a human. Consequently my prescription was delayed leaving me in pain unnecessarily. I cannot believe PharmacyToday staff could be so heartless and uncaring. PLEASE DO NOT USE PHARMACYTODAY.

Avoid like the plague. Customer service is non existent. Your only point of contact with the pharmacy is though an AI phone chat bot, they never return the calls

Absolutely disgraceful
The first prescription for medical supplies for disability was three days late. When the large box arrived by Royal Mail it was battered and the contents inside all over the place. The contents are of a delicate nature.
I emailed to cancel the account and got no reply.
I rang and spoke to an AI women’s voice.
I asked to cancel the account.
Got a text message saying they closed the account. They had not, it was a lie and grabbed my next prescription.
Let it be known to you all that it’s all sent by Roal Mail which as you know can be late.
Prescriptions should never be delivered by Royal Mail. I also read that the Pharmacy can’t always get your prescriptions or when you need them.
You cannot speak to a real person on the phone.
What an absolute shambles of a company.
They say they represent the NHS !!
Rubbish
I asked my GP surgery to help me and they changed my prescriptions back to the local pharmacy. Thank goodness for that.

Absolutely excellent service which has made my life so much easier no more ques or waiting in the chemist . It’s delivered to my door on time every month on time which is brilliant.
They are quick and very efficient which makes life so much easier . Ive been with Pharmacy Today for a while now and I can highly recommend them 100 %

My medication arrives on time everytime :) Thank you again

Have used for a while now and always been great. I order on the nhs app and prescription arrives within the next couple of days. My Mother and my Aunt now use also and love the ease of it all!

Great service, easy to use, communication fab

Excellent service levels, quick delivery. So nice not having to queue at the chemist anymore.
Definitely 5/5

From start to finish the setup was easy. The service from requesting prescription generally on a Sunday with my GP to receiving my medication has never been more than 4 days. I would certainly recommend this company without hesitation.

Excellent service.

I order via my NHS app then my GP sends it to Pharmacy today who then have it delivered straight to my door.

I used to hate going to my old pharmacy to stand in busy ques and then sometimes i'd be told they didnt even have all my medication on stock so i'd have to return.

100% recommend Pharmacy today as having type 1 Diabetes i can't risk any delays with my medication and my Insulin always comes in a chill pack.

Simple process. Free service. Request my repeat prescription medications on the NHS app.
I receive a text message from Pharmacy today confirming my request has been received, then a text message confirming my prescription has been despatched and when it should arrive. I then receive a message from Royal Mail confirming when the medication will be delivered. No more journeys to the chemist when not all the medication was in stock, and my local chemist would not deliver.

Excellent, professional service from requesting my prescriptions on the NHS app to receiving my medications through the post. Any queries have been dealt with over the phone too and would highly recommend this fast service.

The VERY BEST way to get your NHS prescriptions , if you want a delivery service for your repeat prescription. I put my order in on NHS app and it arrives a few days later after my GP accepts it. (That’s the part that takes the time). I got sick of waiting in a queue at the local pharmacy, getting told to come back later etc etc. I got recommended this service and I would 100% recommend this service to everyone.

I have been left with no medication due to pharmacy today I did not sign up to them when you phone you speak with a robot they don’t reply to phone calls text messages or emails they are a cowboy firm who steal prescriptions when they go to spine do not use them in future I will be picking my scripts up in surgery and take to chemist myself disgusting company

Shocking service didn’t deliver my disabled Mum’s 2nd lot of medication and after multiple attempts to contact them via phone, text, email and app not one response!! Highly unprofessional service do not trust this service! Took me 6 hours and in the end using the emergency medication service via 111 to get 3 days worth and then a further 2 hours of follow up with GP after the weekend, shocking 😡