Pharma Nord UK Reviews 

8,757
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting their positive impact on health. The delivery service is frequently highlighted as incredibly fast and efficient, with most orders arriving the next working day and items well-packaged. People also appreciate the friendly, helpful, and efficient customer service, making the ordering process smooth. Additionally, the rewards system is seen as a valuable bonus, enabling consumers to earn free items. However, some customers also noted occasional issues with product availability, mentioning that certain desired supplements were out of stock.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as high-quality,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and prompt delivery, with many... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the quick, efficient... See more

Service

Reviewers mention positive feedback about service, with many describing it as outstanding, brilliant, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. #6 of 279 best companies in Vitamin & Supplements Shop
  2. #1 of 13 best companies in Pharmaceutical company
  3. #4 of 108 best companies in Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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4.9

All reviews

(8,757)

359 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery and I like the rewards…

Speedy delivery and I like the rewards scheme

24 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Skippy!

Thanks for ordering with Pharma Nord. We are delighted to hear that you are taking advantage of our rewards scheme, it's always nice to get something back!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

speedy efficient service

speedy efficient service. Product delivered within a couple of days. thank you.

23 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Stephen,

Great to hear everything went as expected - thanks for the review!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Premium products

Premium products, clear and easy to use website, very fast delivery

18 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi LRP,

Thank you for your positive feedback, we are so pleased you're happy with our service!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistent high quality product and service

The products are high quality, the delivery is prompt and the rewards system is a real bonus. Plus there is detailed information on the site on every supplement which gives clarity for choice. Thank you 🙏

19 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Fiona,

Thank you for your glowing review. We are delighted to hear that we are getting it right and that you are making good use of our rewards system!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I have been using Pharma Nord Sea…

I have been using Pharma Nord Sea Buckthorn
Tablets for approximately 15 years non stop.
Initially, it was a supplement for an eye condition. However I have no doubt that it has helped reduce ageing with my skin which has been an added bonus!
The company offer points vouchers and I received a free pack of Omega 7 this week, which was nice.

17 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Jonathan,

Thanks for taking the time to leave a review, and thanks for your continuted custom over the years.

We are so pleased to hear that you are feeling and seeing the benefits of our Omega 7, it truely is a wonderful product and it's no wonder its consistantly one of our best sellers.

We love to hear when customers have received a free box, too!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 2 out of 5 stars

The item has been out of stock for…

The item has been out of stock for weeks-surely a big organisation likes yours should know when you’re running out of items!

I’m moving to nutrition geeks for most of my vitamins now

7 February 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi JB,

I'm sorry to hear that your favourite product has been out of stock recently.

Unlike some alternative providers on the market, all Pharma Nord products are made to Pharmaceutical Standards, as opposed to just being made to a Food Supplement standard.

These products therefore take longer to produce and undergo a much stricter/vigorous testing procedure, to ensure their quality and efficiency.

As we manufacture and produce all our products at our own factory in Denmark (under this strict pharmaceutical control) it can take a little longer for items to come back into stock - compared to companies who outsource their production to third parties or don’t have to follow the same testing procedures.

We will always prioritise quality above quantity in production and I understand that this may be frustrating when items are out of stock, but this way you know that when you do receive a Pharma Nord product, it has been tested and produced to the very highest of standards.

Our best advice is to ensure that you are subscribed to our stock updates, so when our products do come back in, you are emailed a notification alert. You can do this by going to your favourite products on our website and clicking 'Notify me when back in stock'.

Feel free to give us a call on 01670 534 900 and we can advise you as to when we will expect your favourite product to be available to purchase.

We hope that this goes some way in restoring your faith in our company and we'd love to see you back again soon!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

excellant service

service centre help full and polite

9 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the review, Harry!

I'll be sure to pass your feedback over to the customer service team, they'll be delighted to see it.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Brilliant service.

15 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Colin,

Thanks for taking the time to share your experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

Helpful being able to speak on the…

Helpful being able to speak on the 'phone, to sort things out. the order was delivered on time

12 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi There,

Thank you for the review. We have a team of 6 customer service representatives on hand from 8am to 5pm Monday-Friday, ready to help! Just give us a call on 01670 534 900

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I ORDERED THE ITEM AND IT WAS DELIVERED…

I ORDERED THE ITEM AND IT WAS DELIVERED NEXT DAY. YOU CAN'T GET MUCH BETTER THAN THAT.

11 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Derek!

We completely agree! Hope to see you back soon.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Used my award points acquired buying…

Used my award points acquired buying Pharma Nord supplements to buy more products which were delivered promptly to a UK address

5 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey JoJo,

Thank you for using our reward scheme, it's always so wonderful to get a product for free, isn't it?

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars
Pharma Nord UK logo

Reply from Pharma Nord UK

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Quick delivery

Quick delivery

11 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast easy service

Fast easy service

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Exactly how it should be, Kathleen!

Thanks for choosing Pharma Nord.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very quick delivery of order

Very quick delivery of order. Thank you

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Elizabeth,

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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