Philip Jones Jewellery Reviews 

7,390
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 501 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning jewellery, noting that the pieces look far more expensive than they actually are while remaining wonderfully affordable and well-crafted. Shoppers also love the exceptionally speedy delivery service and the charming, thoughtful packaging that makes every single item feel like a truly special gift ready for any occasion. However, some customers also noted frustrating delivery delays, with a few experiencing lost parcels or unexpected shipping setbacks that disrupted their plans. Others mentioned occasional quality concerns regarding tiny clasps that were difficult to open or items not matching their initial online expectations.

What people talk about most

Product

People report positive experiences with product, highlighting the lovely jewellery and reasonable prices.... See more

Quality

Reviewers mention positive feedback about quality, praising items as well made and looking more expensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the remarkably fast and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting great value and affordability... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick and hassle-free online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more

Rated 5 out of 5 stars

I bought 2 semi precious gemstone charm bracelets, together with an initial charm for each. All items were of good quality for the price and arrived quickly and beautifully packaged. As some of the ge... See more

Rated 5 out of 5 stars

All 3 items purchased are beautiful & lived upto the description on the web page. Pearl bracelet is exceptional bought for friends birthday. The other 2 items were bought for a 17 year olds birthday.... See more

Rated 5 out of 5 stars

What wonderful service and extremely quick delivery. I ordered 2 small delicate "Thank-you for tying the knot necklaces" which were beautiful and dainty. The two small travelling jewellery boxes were... See more


Company details

  1. #114 of 287 best companies in Jewellery shop
  2. #16 of 49 best companies in Costume Jewellery Shop
  3. #111 of 373 best companies in Gift shop
  4. #53 of 111 best companies in Jeweller
  5. #32 of 89 best companies in Jewellery Designer
  6. #3 of 19 best companies in Wedding Shop

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

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4.8

Excellent

TrustScore 5 out of 5

7k reviews

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4.8

All reviews

(7,390)

488 reviews in the last 12 months

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Rated 5 out of 5 stars

From First Purchase to Lifelong Favourite

I have been purchasing Philip Jones Jewellery mostly via Amazon for several years now, both for myself and as gifts for family and friends, and I can honestly say that I have been consistently impressed with the quality, style and value of every item I've bought.

A pair of rose gold plated teardrop earrings quickly became a firm favourite of mine. I loved them so much that I went on to purchase the matching necklace and bangle, and together they have become my absolute go-to jewellery pieces for special occasions and events. Despite owning a considerable amount of jewellery, these pieces remain my favourites by far, which says a great deal about how beautifully designed and wearable they are. I've also got the earrings in silver and gold plated just to mix things up a bit! I love that the items all come with lovely little velvet gift pouches too.

What has impressed me most is the exceptional quality. The earrings I've owned for several years still look as beautiful as the day I bought them. The rose gold plating has retained its colour perfectly, with no fading or signs of wear whatsoever, which is remarkable given how often I've worn them.

Over the years, I've also purchased numerous bangles, tennis bracelets and earrings as gifts, all of which have been received with genuine delight and admiration. It's always a pleasure to give a gift that you know will be appreciated, and Philip Jones Jewellery has never let me down.

In a world where quality and value don't always go hand in hand, Philip Jones Jewellery consistently delivers both. I would happily recommend their jewellery to anyone looking for beautiful, stylish and well-made pieces at incredibly reasonable prices. I genuinely cannot praise the brand highly enough and will continue to be a loyal customer for many years to come.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake with my order .

I ordered a bracelet for my grandaughter,when it arrived it was a necklace. It was my mistake ,so sent it back . I recieved a refund within days . I then re- ordered the bracelet I originally wanted. It arrived very well packaged and I am delighted with it . Excellent service throughout.

24 June 2026
Rated 1 out of 5 stars

Read this before you purchase anything!

Please do NOT buy here. Genuinely. Read this before you purchase.

I bought a bracelet online which went missing during the delivery process. The delivery was tracked and supposedly arrived, but the parcel couldn't be clearly identified in the photo. I also live in a university complex, and the security had not seen the parcel arrive at all. So I contacted [the singular person who works for] customer service to explain my parcel was missing. They then refused to give me a refund.

This was so unnecessary. Why? Because companies are able to claim losses from Royal Mail for parcels that vanish during delivery - that's why parcels are insured! This person could have given me a refund and claimed for the missing parcel. There was no reason for them to act like this over a £5 bracelet.

What they were doing was completely illegal under the Consumer Rights Act - but who's going to sue them over £5? (Answer: nobody - especially not broke students.) So they get to keep the money, and the customer receives nothing in exchange.

This person spent half an hour back-and-forthing with my mother over the phone before grudgingly agreeing to provide a refund. So I now have my money back - which helped pay for my next weekly grocery shop. Thanks, customer service person.

Please be warned. Shop here at your own risk. Preferably don't give these people your money. The products might be lovely - but that's only if they arrive at all.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Earrings

This was a very easy transaction saw these beautiful earrings they were delivered promptly. They look stunning on. I’ve had so many compliments.

24 June 2026
Rated 5 out of 5 stars

5stars

Quality product, great price,swift delivery.
Many thanks indeed.

22 June 2026
Unprompted review

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