Absolutely first class service! Sent phone on a friday evening, was returned fully fixed on tuesday! Quickest service humanly possible! Went for these guys as they offered credit but certainly no comp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely incredible experience with PhoneBar. Sent off my Samsung S22+ that had a broken screen on Friday 13th Feb and it was with them next day, it was in the post on Tuesday by special delivery... See more
Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork... See more
Unfortunately after sending my S22 to Alex at Phone Bar it went missing courtesy of Royal Mail tracked 48 service. Maybe putting Phone Bar on the label didn’t help .As soon as driver picked up parcel... See more
Company details
Written by the company
We repair most mobile phones and tablets, usually in-store, the same day. We also offer a nationwide repair service where we repair and ship within 24 hours. For Apple repairs we use Apple Certified Repair Technicians, and we offer genuine parts repairs that come direct from Apple. We use Apple repair processes and diagnostics to ensure a safe & efficient repair.
Contact info
296 Ashby High Street, DN16 2RX, Scunthorpe, United Kingdom
- 01724 786060
- hello@phonebar.co.uk
- www.phonebar.co.uk
4.7
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and very quick with…
Excellent service and very quick with the delivery.
15 July 2023
Excellent range of payment options
Excellent range of payment options.
Quick delivery (within 2 days), well packaged product that works a treat. All in all I have only good things to say about Phone Bar👍🏻
11 July 2023
Great service really quick delivery
Great service really quick delivery, phone cover is of highest quality, piece of mind to protect my phone, couldn’t ask for more, ordered it, got it very happy with quality
28 June 2023
Excellent service
Excellent service , did exactly what was advertised within 24 hrs phone was unlocked would of been quicker but I forgot to include my IMEI number highly recommend phone bar
26 June 2023
Great product and arrived next day and…
Great product and arrived next day and very well packaged
21 June 2023
I order case and screen protector for…
I order case and screen protector for my new phone. Case it’s really great 👍🏻 but unfortunately screen glass protector looks different than what I seen on website. I thought it’s full screen protector (included dynamic island) but is not (have big gap between glass and case.)
Edit. I got right protection glass. Thank you. But on both packages it’s 14 pro but on one it’s 14/13/12 pro… it is my fault I so sorry. I didn’t install first glass so if u like I can send you back wrong one
PS No worries thank you and I change rate for 5 star 👊🔥
27 June 2023
Reply from Phone Bar
Hi there,
Thank you for taking the time to leave us a review.
I’m so sorry for the inconvenience - I’ve checked on your order and it looks like you’ve ordered the case for an iPhone 14 Pro, and an iPhone 14 tempered glass which has a different fitting to the iPhone 14 Pro.
Not to worry, I’ve arranged for the correct Privacy Glass to be despatched to you today.
Thank you 😊
—
Hi there,
No problem at all thanks for letting us know - the one you’d received is for iPhone 14, iPhone 13 and iPhone 12 & 12 Pro - it can be extremely confusing sometimes!
There’s no need to send that one back, if you have any friends or family with the correct device feel free to gift it to them.
Thank you 😊
good company
this not the first time i have used this service being an clumsy person who always breaks any electrical device . phone bar is trustworthy ,fast including their customer support replies to messages + service good company
20 June 2023
Very quick delivery
19 June 2023
I’ve used phone bar many times
I’ve used phone bar many times, excellent service, quick high quality repairs and good prices….highly recommended
30 May 2023
Couldnt get any better.
21 May 2023
Very accurate and clear information
Very accurate and clear information. very fast delivery. Excellent customer service and I can recommend this company. Very Happy with the product. Thank you
17 May 2023
Got my phone back without sim card…
Got my phone back without sim card tray... Had to order it online and couldn't use my phone for another 2 days.
18 May 2023
Reply from Phone Bar
Hi there, I'm sorry to hear that you've had a bad experience with us - I'm very sorry you've received your device back without the SIM tray.
We do try our best to ensure all accessories are returned with your device - including checking-in your device with the tray, which means we make sure it is included on the way out.
I can see we've done everything we can to provide the best service, including fixing your device the same day we received it and sending it back for delivery the next working day.
I can also see you've already been speaking to the team and we've sent out a replacement SIM tray already for you - please let me know if there's anything else we can do to assist.
Excellent company! Fantastic product
Excellent company
Ordered a UAG phone case Monday, arrived today!
Absolutely love the case!
15 May 2023
Unprompted review
I'd dropped my iphone and smashed the…
I'd dropped my iphone and smashed the front screen, initially emailed for a quote, in which the response was super quick and reasonable.
Went today to get it fixed and it was all completed within an hour, at the price quoted and with the bonus of a screen protector.
Super quick and efficient service, would use again!
16 May 2023
Unprompted review
Excellent purchase experience
Excellent purchase experience. Genuine value and goods delivered on time.
6 May 2023
Superfast delivery
15 April 2023
It was so quick and easy
It was so quick and easy! If I have any issues I will use Phone Bat exclusively! It was a great experience and my phone is perfect!
19 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.