PHOTOWALL Reviews 

2,313
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Update: Customer support was understanding and helped me to solve the issue. Pretty bad! These wallpaper are really expensive and I expected it to be good quality. Bought self sticking option and f... See more

Company replied

Rated 5 out of 5 stars

We ordered the wrong size of the wallpaper to begin with. The customer service representative, Ken, was super friendly, solution-oriented and we got to order a new one to no extra cost to us. We rea... See more

Rated 5 out of 5 stars

Quick, great quality and reasonable priced. Ordered two products already, including the tools to put the wallpaper. Ships quickly and is easy to apply.

Rated 5 out of 5 stars

Amazing quality. Highly recommended. The wallpaper is robust and easy to work with. The entire process has been very positive. We already consider order wallpaper for other rooms.

Company details

  1. Wallpaper Shop
  2. Decoration and Interior Design Store
  3. Poster Shop

Written by the company

Wall Art by Passionate People Hos os kan du finde tapeter og billeder, der passer til lige præcis dig. Med passion og omtanke hjælper vi dig med at få dit hjem til at afspejle din personlighed.

Photowall

Written by the company

Højeste kvalitet
Vores fototapeter og lærredsprint er af højeste kvalitet både mht. materiale og tryk. De er miljøvenlige, brandbeskyttelsesklassificerede i henhold til svensk standard og falmer ikke i sollys. Tapetlim medfølger altid.
100 % kundetilfredshedsgaranti
Hvis du ikke er tilfreds med din bestilling, tilbyder vi 30 dages fortrydelsesret, uanset årsag. Det gør ingen forskel, at produktet er helt unikt med dit eget billede og på mål. Enten bytter vi dit fototapet eller lærredsprint med et andet, eller vi betaler dig hele beløbet tilbage i løbet af 30 dage.
Fri fragt og kort leveringstid
Din bestilling sendes inden for 1-4 dage, og du har altid fri fragt.
Skræddersy dit eget motiv
Vi har over 25 000 motiver i vores sortiment. Alle motiver kan bestilles efter mål, så de passer præcis til din væg. Hvis du alligevel ikke finder det, du søger, kan du bruge dit eget billede.

100% garanti

Måltilpassede tapeter og print, fri fragt. Sendes inden for 1-4 dage.

Måltilpassede tapeter og print, fri fragt. Sendes inden for 1-4 dage.
Vi vil kun have tilfredse kunder. Derfor har du altid 30 dages returret, og du får pengene tilbage, hvis du ikke er tilfreds.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,313)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

Wallpaper fell off the wall

Update: Customer support was understanding and helped me to solve the issue.

Pretty bad! These wallpaper are really expensive and I expected it to be good quality. Bought self sticking option and followed instructions precisely hovewer wallpaper just fell off the wall like 50% in two days… had to go and buy some actual glue in a store. Would not recommend and ideally want a refund for that… waste of money

25 February 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Nataliia, thank you for your review.

I’m very sorry to hear about your experience with the wallpaper.

There can be several factors that may cause peel-and-stick wallpaper to detach from a wall, such as the wall surface, paint type, temperature, humidity, or if the wall has recently been painted. However, I can see that you have already emailed us regarding this issue, and we truly appreciate you bringing it to our attention.

Please rest assured that we will attend to your email as soon as possible and continue the conversation there so we can look into the situation properly and find a suitable solution for you. Our goal is to sort this out and ensure you receive the support you need.

Thank you for your patience, and we will be in touch shortly.
Have a nice day!

Kind regards,
Lovely
Photowall

Rated 1 out of 5 stars

So-so quality

I'm sure the company has fairly okay things to offer, but I had a rather under standard product sent. I got a yellow wallbrick panel, but it was pretty unsharp, like the picture just were upscaled (and therefor getting blurry/pixelized) without having the propertions for this format.
I tried notifying Customer Service, and they were super nice and answered kindly fast. But they kept saying the product was fine, and it took too much of my time to argue about it and sending pictures forth and back. So not to satisfied with the quality of this product and that they wouldn't admit it. I'm sure they good in other genres.

12 September 2025
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Reply from PHOTOWALL

Hi Morten, Thank you for taking the time to share your feedback.

I am really glad to hear that you found our customer service responsive and kind, we always aim to provide a helpful and supportive experience.

That said, I am sorry to hear that the product did not meet your expectations. As mentioned in email exchange, we do offer a 30-day return policy for unassembled items, so you're more than welcome to return the wallpaper for either a refund or an exchange.

Please don’t hesitate to reach out to our customer service team again, we’ll be happy to assist you with the return process.

Thank you again for your review, and have a nice day!

Best regards,
Lovely
Photowall

Rated 1 out of 5 stars

Disappointed with Quality

Disappointed with Quality – Not as Advertised

I ordered a photo wallpaper (280x250 cm), and while shipping was fast, the quality was extremely disappointing. The image is nothing like what was shown on the website—it's very blurry and lacks detail. For the price I paid, I expected something much better. Sadly, it looks cheap and low resolution, making me regret this purchase. Definitely not worth the money!

13 February 2025
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Jasmina, thank you for your review.

I'm sorry if you're not happy with your wallpaper. Since all images must be enlarged to fit the wall size, some loss of sharpness is unavoidable compared to smaller images.

Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 5 out of 5 stars

Fantastisk 🙌

Amazing quality. Highly recommended.
The wallpaper is robust and easy to work with.
The entire process has been very positive. We already consider order wallpaper for other rooms.

12 December 2024
Rated 1 out of 5 stars

No words ..

Good morning,

I ordered some samples 2 weeks ago, and I can't understand why they haven't arrived??? The phone number you have published on the website and invoice doesn't work… I think it's quite disrespectful not having any information and on top of everything you have the nerve to take the money from my account without the product having been delivered…

My order number is: 1502990

25 September 2024
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

We send out the samples with regular 1st class mail from Sweden and unfortunately the samples are not traceable.

When you place an order for samples, we print and send it out within 1-2 business days and the delivery time for the samples to Denmark is typically 8 business days.

I'm sorry to hear that you have not been able to reach us via phone, we are a Swedish company and opening hours for the phone are local Swedish time.

I can see that you have been previously in contact with customer service, so feel free to make a follow-up if you have any further questions.

Again, thank you for taking the time in sharing your review, and have a nice day.


Kind regards,
Angelica

Rated 5 out of 5 stars

Great products

Quick, great quality and reasonable priced. Ordered two products already, including the tools to put the wallpaper.
Ships quickly and is easy to apply.

15 July 2024
Rated 5 out of 5 stars

Great experience with wrong-size order

We ordered the wrong size of the wallpaper to begin with. The customer service representative, Ken, was super friendly, solution-oriented and we got to order a new one to no extra cost to us. We really didn't expect that, since it was our own mistake.

The wallpaper is of really good quality. We can highly recommend Photowall if you're looking for a hustle-free delivery, good quality and great service.

10 June 2024
Rated 2 out of 5 stars

I received a 60*30 bad quality print on…

I received a 60*30 bad quality print on a 4meter print sheet costing me 450kr. The picture covered only a quarter of the print sheet with the rest of the sheet blank. What am i supposed to do with the blank sheet🙄? Why not edit the picture to cover the print sheet? I had an awful experience, never again 👎🏼

23 April 2024
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

We print the wallpaper in the dimensions that you enter on the website and depending on the width of the wallpaper, part of the final panel may be left white. Our murals are printed on panels that are always 45 cm or 17.7 inches wide. This information is posted on our website and I am sorry If you feel that this was not clear when you placed your order.

I will contact you during the day to see how we can help you with this.

Again, thank you for sharing, and have a nice day.


Kind regards,
Angelica

Rated 3 out of 5 stars
PHOTOWALL logo

Reply from PHOTOWALL

Hi Anelisa, thank you for your review.

I'm sorry to hear that you feel the installation is a bit tricky.

I hope that you are overall happy with the end result of the wallpaper and do not hesitate to contact customer service If you have any questions.

Again thanks for sharing, and have a nice day.

Kind regards,
Lovely
Photowall

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