Clean Refill pack

Clean Refill pack Reviews

A product’s star rating is calculated as the average of all its reviews.


Phox Water logo

Sold by Phox Water

www.phoxwater.com

•

12.1k Reviews

4.7

The information on this page is based solely on product reviews written by customers of Phox Water via Trustpilot.


Here’s what people highlighted

Quality

4.9

335 ratings

Value for money

4.7

329 ratings


Product details

Each filter refill lasts 200 litres (44 gallons) or 45 days
  • Brand: Phox Water
Product variants
ImagePack sizeTitleGTINShop
3 Month—GTIN 5060726550017
12 MonthDefault TitleGTIN 5060726550086
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All reviews


Rated 5 out of 5 stars

Always does the job and water taste so much better when freshly filtered.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Peta,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

This product is excellent.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Jean,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Rated 1 out of 5 stars

The filters don't filter the water properly after 2 weeks. Despite it being thoroughly cleaned and holes patent after each change there is water left in the reservoir. I have called you about this and no useful suggestion was made. Very disappointed. I'll probably buy a more efficient system

Quality: 2
Value for money: 2
Phox Water logo

Reply from Phox Water

Hi Sally,

Thank you for sharing your feedback, and I am so sorry to hear about the ongoing frustration with your filter flow!

I have sent a direct email to your inbox so we can arrange a free replacement pack for you straight away and make this right.

Kind regards,
Ana

Rated 5 out of 5 stars

It does the job beautifully

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Anita,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Rated 4 out of 5 stars

I found the last couple of times l used the clean pack l felt a residue in the water, l have decided to stick to the softening one from now on

Quality: 4
Value for money: 5
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Reply from Phox Water

Hi Lesley,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

It's a good product with virtually no waste.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Angela,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

Easy to use, instructions included. Delivered through your letter box, so no waiting in for delivery. Reasonably priced, reminder sent when you are due to buy more, and the best part is, no empty plastic cartridges going to landfill. All packaging is recycleable.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Ann,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

Great product well packaged and minimises the use of plastic. I have been using these products for years and am very happy with the resultant water. This water I use for cooking with and my overnight drinking.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi!

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

Very pleased with product including cost

Quality: 5
Value for money: 5
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Reply from Phox Water

Hi Colleen,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

Excellent product, easy instructions on how to replace

Quality: 5
Value for money: 4
Phox Water logo

Reply from Phox Water

Hi Nicola,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

Whole household including 3 dogs get this filtered water. They love it.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Lyn,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

A 12 month supply is great to avoid reordering so much. The filter system works well and hey, no plastic to throw away, perfect.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Sarah,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

I’ve been using this filter for a few years now and it’s great. Great product great filters easy to order.. although the app doesn’t show me reminders to order any more.. great company

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Caroline,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

We have email reminders which can be used as a backup. Please find them here: https://www.phoxwater.com/pages/email-reminder

Best wishes,
Ana

Rated 5 out of 5 stars

The filtered water is good enough to make kombucha. I am pleased with everything. I am especially happy that the cartridge is refillable so I am not wasting plastic.

Quality: 5
Value for money: 5
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Reply from Phox Water

Hi Elaine,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Rated 5 out of 5 stars

Great product from a great innovative company. Love that I can just refill the cartridge of my water filter using the sachets in this pack. Saves the planet from plastic waste and economical too! Used these filters for a few years now. Just awesome!

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Heather,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

A viable alternative to non-degradable products and is especially good. No complaints, easy to use and the contents go straight into the composter.

Quality: 5
Value for money: 5
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Reply from Phox Water

Hi Dee,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Rated 5 out of 5 stars

Great love this product

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Josie,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

Excellent product

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Marion,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

Great tasting water thanks to the filter.

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Kevin,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Rated 5 out of 5 stars

Great product

Quality: 5
Value for money: 5
Phox Water logo

Reply from Phox Water

Hi Phil,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team