phs Compliance Reviews 

3,317
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the excellent and professional service received, often noting the high level of support and reliability provided. Customer service is frequently described as exceptional, with clear communication and a dedicated, customer-focused approach. Reviewers are particularly impressed with the efficiency and speed of service, including quick responses and prompt appointment scheduling. Many also appreciate how engineers work with minimal disruption, accommodating staff and site needs while maintaining a professional and courteous manner.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the speed and efficiency of... See more

Location

Users describe positive interactions with location, with many reviewers consistently praising Riyadh as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Fire protection service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(3,317)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Unfinished work

Badal Gurung visited our office today as there was a job outstand that PHS need to finish. He came in with such a happy and friendly vibe, before he started, he explained what was going to happen and then just got on with it, I really couldn't fault him on anything, A really nice and professional guy.

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Thanks Gary Cheshire

Thanks Gary Cheshire. Professional, polite and funny just how everyone should be! Fab job!

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this outstanding review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Efficient and friendly, made process very easy.

Kevin was very efficient and friendly. He was able to accommodate colleagues who were in and out of meetings. Thank you Kevin!

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Kevin! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing Job

Amazing Job! They were life savers! Wayne and Riyadh are always outstanding.

8 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ben was very helpful when he come to…

Ben was very helpful when he come to our office to do the hard wire testing? He got on with his work and friendly

4 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ben! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Corin was very helpful

Corin was very helpful, he spent time explaining what he was doing and how he would need to work. I experienced a slight technical issue and he did his best to try and fix the issue. Would definitely recommend.

3 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Corin! We are delighted to hear your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

outstaning company,always on time with…

outstaning company,always on time with bookings and customer service

28 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review! We look forward to working with you again soon.

Rated 5 out of 5 stars

Barnardos Rhyl PAT Testing

Phs are always amazing for Barnardos and scheduling them in is super easy and straightforward. We usually have Gary C at our Rhyl Branch who is always super friendly, bubbly, polite and efficient when completing our large amount of electrics.

26 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We are delighted to hear your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Ollie came to do our testing today

Ollie came to do our testing today, no disruptions, made every effort to work around us, thank you so much

22 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ollie! We look forward to seeing you soon.

Rated 5 out of 5 stars

Samantha was a great help when getting…

Samantha was a great help when getting a renewal visit booked in. Replies were quick, efficient and all round it was an easy process.

21 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Sam! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Riyadh was fantastic

Riyadh was fantastic. He was very thorough sorting our emergency lighting. We are now compliant safe :)

20 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Riyadh was very professional and extremely helpful. Very impressed by his work

19 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh Really professional

Riyadh Really professional. Very helpful.

15 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Emergency lights

Helpful and professional

12 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for David! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Requesting a quote for our Fire…

Requesting a quote for our Fire Extinguisher Service was extremely quick and efficient. Jayne S was very courteous on emails and had the quote sent out immediately. We have used PHS for our service for over 10 years and are always very helpful from the initial service quote through to any remedial work. Would definitely recommend PHS.

11 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our company and also Jayne! We look forward to continuing to work with you for many years to come.

Rated 5 out of 5 stars

The whole experience was great and…

The whole experience was great and Wayne was so professional and attentive .

11 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh & Wayne done a super job

Riyadh & Wayne done a super job. Very impressed. Lights are blinding

8 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh and Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ollie visited our store today

Ollie visited our store today, very polite and funny. We close for lunch, so he made sure the busy area was tested during this time as to not disturb anyone. Thanks for making easy process

7 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ollie! We look forward to seeing you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look