phs Compliance Reviews 

3,317
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the excellent and professional service received, often noting the high level of support and reliability provided. Customer service is frequently described as exceptional, with clear communication and a dedicated, customer-focused approach. Reviewers are particularly impressed with the efficiency and speed of service, including quick responses and prompt appointment scheduling. Many also appreciate how engineers work with minimal disruption, accommodating staff and site needs while maintaining a professional and courteous manner.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the speed and efficiency of... See more

Location

Users describe positive interactions with location, with many reviewers consistently praising Riyadh as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Fire protection service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,317)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gary Cheshire

Gary is always on time and gets everything done 🌟

15 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We are so happy that Gary gives you a great service every time, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

Gary the engineer is very polite and helpful the service he provides is excellent

14 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Gary Cheshire was excellent. Really friendly, and very efficient with his work.

7 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Came out to fix 1 light & he kindly…

Came out to fix 1 light & he kindly fixed all the lights which were broken off. Went above & beyond. Great job

31 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson JN 1388343

Jason Williamson JN 1388343
was absolutely fantastic in a job we had outstanding for weeks. He found and fixed the problem in 5 mins.
A true credit to your company
Thank you

25 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson was extremely helpful

Jason Williamson was extremely helpful, and friendly. Ensured that all the jobs were finished

24 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

PHS have been completing our tests for a few years. We always get great service, friendly staff and easy to communicate with.

4 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary was really friendly and helpful

Gary was really friendly and helpful. Really patient when we had to work around customers and staff. Thanks a lot!

19 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

We have been using PHS Compliance for…at lest 10 yeaars

We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recieving quotes to the technicians themselves. Areas are left clean and tidy. This year it has been lovely to work with Jayne Shaw who has handled our requirements in a timely and professional manner.

18 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your kind feedback. We’re delighted to hear that you continue to receive excellent service from PHS Compliance, from booking through to the engineers onsite. It’s especially great to know that Jayne Shaw supported your requirements so professionally this year. We truly appreciate your continued trust and look forward to working with you again.

Rated 5 out of 5 stars

excellent experience

we had our electrical system pat tested today Gary was very helpful and polite

17 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very Pleasent

Very efficient service and friendly

13 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

electrical work

Megan Harris completed some electrical work in our warehouse today the work completed was excellent she even had time to fit a coat hook for 1 of our guys in the warehouse. thanks Megan

13 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Megan! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Harpreet Sran was very pleasant,polite…

Harpreet Sran was very pleasant,polite and very efficient. He checked with all staff members before testing their equipment. We are very pleased with this engineer.

9 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Harpreet! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I had a great experience with PHS…

I had a great experience with PHS Compliance. The engineer was professional, punctual, and extremely knowledgeable. He carried out the compliance checks efficiently and explained everything clearly, making the whole process smooth and stress-free.

He was friendly, respectful of the workspace, and ensured all testing and documentation were completed properly.

13 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Gary! We are delighted to receive your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Megan Harris checked our emergency lighting today. She provided excellent advice on other electrical matters and in my opinion is an absolute star!

12 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Megan! We are really grateful to receive your feedback and we look forward to seeing you again soon.

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