A beautiful baby camel scarf in its natural caramel colour, with wonderful quality. It is soft and not itchy at all, which is especially important to me as I have sensitive skin. I look forward to i... See more
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Absolutely exquisite. The combination of silk and cashmere feels incredibly luxurious — soft, elegant and timeless. What makes this scarf truly special, though, is that you are not simply buying... See more
Company replied
I am beyond impressed with my experience at Piacenza! My order arrived beautifully packaged in its original box, and everything was perfectly organized and presented with such attention to detail. The... See more
The entire process was impeccable and easy from start to finish. Since I live in the US, I was surprised at how quickly the order was processed and delivered, too. The fabric is apolaustic to the touc... See more
Company replied
Company details
Contact info
Regione Cisi, 13814, Pollone, Italy
- 015 619 1733
- customercare@piacenzacashmere.com
- www.piacenzacashmere.com
4.6
Excellent
505 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from PIACENZA 1733
Thank you so much Gian!
www.piacenzacashmere.com
Customer Satisfaction Team
Quality of cashmere very poor
18 December 2021
Reply from PIACENZA 1733
Dear Matteo.
we have not received any reports from you.
What went wrong?
We will want to know.
Sure of your cooperation we thank you.
Customer Satisfaction Team
Cashmere at its best
If you are looking for an exceptional sales and after-sales service this is the address you should consider. I saw a wonderful green double breasted cashmere coat at theirs which I missed to buy, they sourced it and shipped it to Switzerland. Truly classy, top quality and timeless state of the art products combined with an exceptional client experience is what the definition of "Luxury" is all about. This is what their entire team stands for and lives. Thank you.
17 December 2021
Unprompted review
Reply from PIACENZA 1733
Thank you so much!
We are happy with this review!
See you soon on www.piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
The feeling of care-free luxury
It is a joy to buy a guaranteed high quality product and to give as a present you know the person will instantly like
10 December 2021
Reply from PIACENZA 1733
Thank you!
We are happy with this review.
See you soon on piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Reply from PIACENZA 1733
Thank you Finn!
We are happy with this review.
See you soon on piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Excellent product AND service!!
Fantastic service, excellent follow-up... I love Piacenza Cashmere's products but its e-commerce (ease of purchase, tracking, delivery) makes it top quality. Other brands could learn a lot from you guys!!
Thank you!
3 December 2021
Reply from PIACENZA 1733
Hi Phillip! Wonderful!
We hope to see her online again soon
on piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Great cashmere sweater
Package sent promptly (courier just confused France and Germany and delivered a day late :-)
Cashmere sweater is great quality. Nice packaging would also be suitable for gift wrapping.
Thumbs up!
1 December 2021
Reply from PIACENZA 1733
Thank you so much!
Sorry for the inconvenience, but we're glad it's resolved.
Come back to visit us online at www.piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Reply from PIACENZA 1733
Thanks a lot Fabrizio!
We hope to see her online again soon
on piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Everything went spotlessly
30 November 2021
Reply from PIACENZA 1733
Wonderful!
We hope to see her online again soon
on piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Unprecedented quality and prompt…
Unprecedented quality and prompt shipment even for long distances - perfectly professional.
29 November 2021
Reply from PIACENZA 1733
Thank you Peter.
Come back to visit us on www.piacenzacashmere.com
Customer Satisfaction Team @ Piacenza Cashmere
Best Cashmere, Turbo Delivery
I ordered a cashmere hat from Italy on Monday, it arrived in the UK on Tuesday. Superfast. The quality of the cashmere is impressive, one of the best I ever tried. Perfectly packed. Amazing service.
9 November 2021
Reply from PIACENZA 1733
Emanuele,
Thanks for your great feedback!
Come back to visit us!
Customer Care - Piacenza Cashmere
The order was delivered super-fast and…
The order was delivered super-fast and in a nice parcel. Everything was perfect. Thank you
9 November 2021
Reply from PIACENZA 1733
Thanks for your precious feedback!
Come back to visit us! www.piacenzacashmere.com
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