Scam
Scam! Invited my friend who had 8purchases within 4 weeks. No reward!:)))
Tried to top up my account- £1.99
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PickaPocket Men | Online shopping for this seasons latest men's fashion accessories, neckties and pocket squares Free UK P&P.
Todmorden Road, OL13 9TZ, Bacup, United Kingdom
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Scam! Invited my friend who had 8purchases within 4 weeks. No reward!:)))
Tried to top up my account- £1.99
This is a scam, please avoid it. I ordered a Cravat from the site towards the end of Feb as they look appealing. There's a note stating that it'll arrive within a week, but since then I have received no delivery confirmation. I have reached out several times via phone call and it just heads to voicemail and emails are never responded to. Wish I had done my due diligence before placing an order. I've requested a refund numerous times but nothing. Please don't make the same mistake I did and avoid at all costs.
Pickapocket seems like a scam website. Sent my order over a week ago - order showing as not processed even though they say they process same day. Site says they email back within 24 hours - sent 2 emails and no response 4 days later. Phoned - rings out so can't even leave a message. Sent FB message - no response. Total waste of my time and £40 spent on ties for a wedding that I won't be getting. If they are not scammers they are just unbelievably poor at providing any sort of service.
The delivery was on time. My purchase was excellent quality and looked fantastic. 100% I would recommend Pickapocket and will definetly be using them again.
I have bought many items from here now as the quality is fantastic! Even bought all my wedding supplies from here to. Pleasure to deal with thanks again!

Reply from PickaPocket
Fantastic customer service. Answered my query in no time at all, and even sent me some free gifts for my repeat purchases. 10/10, will 100% be using again. Can't recommend highly enough!
Honestly one of the best experiences I've had with an online seller

Reply from PickaPocket
Thank you for your help with selecting ties for our wedding - excellent service and quick communication. The ties are excellent quality and looked great on our photos!

Reply from PickaPocket
I initially looked at trustpilot reviews and was a bit put off, but I’m really glad I didn’t listen. I was looking for a good quality item for a wedding that would stand out. This product exceeded my expectations. Delivery was quick and the quality is really good. I will definitely use this company again!

Reply from PickaPocket
I have bought a number of items from this company and all of them have been of excellent quality.
The customer aftercare has also been Fantastic. I definitely recommend this company and its products.

Reply from PickaPocket
Made the mistake of buying an item from this company. The item was not as pictured online, I have sent them 2 emails directly, tried to call and sent a message through their website all with no reply. There is no details of how to send a return to them on their website. They clearly avoid all contact if there is an issue, definitely a company to avoid.
FOLLOW UP - The reply from the company below is completely untrue, there has been no contact previous to me leaving this review, they only respond to this kind of online action unfortunately...

Reply from PickaPocket
I bought a pair of sunglasses a couple of months back as I liked the design and in particular the price.
Before the pair had arrived, I received an email asking for feedback on the item and that if I had any questions, I was to respond directly to the email.
I wore the sunglasses once and realised that the copper finish on them wasn't to my taste (it looks like 'rose gold' in the sun). I replied to the email explaining this and that I would like to return them and swap them for another pair (no more than 10 days after receiving them).
I received no reply and no answer from the phone number provided which I called twice. The phone has no voicemail service either.
Terrible service. I thought it was peculiar to receive an email before the product had even arrived and particularly strange to receive no reply when I clearly gave him news he didn't want to hear.
(After reply). Thanks for the speedy response and I appreciate you're a small independent company. Definitely no reply to my emails though and I've double checked all inbox folders. Thanks for the refund though and all the best.
Greg

Reply from PickaPocket
Great service and Quality stuff!
Highly Recommended

Reply from PickaPocket
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