Pilgrim Jewellery Reviews 

14,659
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with my earrings ( silver coated teardrop style)- they do look stunning, feel chunky and of great quality. Only just started to wear them recently and hope the finish is durable and they wi... See more

Rated 5 out of 5 stars

Not my first purchase from their own site, and yet I have been pleasantly impressed every time. I live in Sweden, shipping was quicker than I could have imagined. Beautifully packed, nicely organ... See more

Rated 1 out of 5 stars

Terribly poor quality, sun pendant (goldplated brass) got worn out in a few months from purchase with wearing it only in formal settings. Even though I have a little habit of fidgeting with the pendan... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and lovely quality. Lots of interesting and unique designs. I bought a really pretty necklace in the sale and I’ll definitely be buying again from Pilgrim

Company details

  1. Jewellery shop
  2. Sunglasses shop

About Pilgrim Jewellery

Written by the company

Pilgrim is a Danish fashion jewellery company founded in 1983 by Annemette Markvad & Thomas Adamsen. We design and make fashion jewellery and sunglasses by hand & heart. Go to our Pilgrim website

Free shipping

Free shipping

If you order goods worth more than DKK 400 / EUR 55 / GBP 50 / NOK 650 / SEK 650, we offer you free shipping on your order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(14,659)

1,138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Special everyday jewels

This was not my first order, jewels are nice and fashionable, the golden finish is excellent and durable. I am satisfied with my latest pieces.

22 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're happy to hear that you are satisfied with your recent purchase and find our jewels fashionable with a durable golden finish. Thank you for your continued support and positive feedback!
Warm regards
Team Pilgrim🖤

Rated 1 out of 5 stars

Still waiting for order

Still waiting for order, terrible customer service, don’t seem to know what they are doing.. Endless emails asking where is my order, still not resolved 👎

Had a reply from Pilgrim, apologies I forgot to mention the emails, they have been in touch but never took any responsibility, it was down to me to chase my order, that is not good enough.

I have had an email stating it’s been returned to them?? I shall wait for the re-order..

Still not happy 👎

23 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We’re sorry to read your review, as it unfortunately does not reflect the actual course of events in your case. Our customer service team has continuously responded to your inquiries and kept you updated whenever there has been new information from our shipping partner.

We always do our very best to find the most suitable solution for our customers, which has also been our approach in this situation.

We therefore kindly hope that you will consider updating your review.
Best regards
Team Pilgrim

Rated 3 out of 5 stars

Jewellery gorgeous

Jewellery gorgeous. Just took ages to get here

20 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're happy you find the jewelry gorgeous.
We can see the parcel was delivered within delivery terms of 4-7 working days
Best regards
Team Pilgrim

Rated 5 out of 5 stars

I have been buying your jewellery for…

I have been buying your jewellery for myself and presents for around 18years.my favourite was the flowers cascading all around the neck.i also love the chunky necklaces and the rings that were in a flower shape with big stones i have nearly all of them and im still wearing them from when they first came out.i wish you would bring all of these back so I can buy them again.

18 March 2026
Rated 1 out of 5 stars

Baught "Lock with 2 lobsters" but it…

Baught "Lock with 2 lobsters" but it did not work as promised at all. The necklaces tangeled just as much as without the lock.

17 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate your feedback. We're sorry to hear the lock did not prevent your necklaces from tangling as expected.
Please always contact our customer service before a review this way we have the best opportunity to assist you professionally and constructive.
Best regards
Team Pilgrim

Rated 5 out of 5 stars

Laurene and Rikke were super…

Laurene and Rikke were super understanding and responsive to my customer service request. I’d purchased a pair of hoop earrings and unfortunately lost one as it fell out due to a loose back. I’ve been compensated and this amounts to excellent customer service. I plan to repurchase these lovely earrings and hope to obtain secure backs myself.

24 March 2026
Unprompted review
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate your feedback and are so glad that the team could assist with your request regarding the earrings. We value your intention to repurchase and hope you enjoy them
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Repeat Pilgrim Customer…

I'm a repeat customer of pilgrim jewellery. I love their designs, I love the quality and the packaging. It takes about 7 days for shipping to the UK but it's worth the wait

18 August 2025
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're happy to hear that you love our jewelry designs, quality, and packaging! We appreciate your continued support and are glad the shipping time to the UK is worth it for you. Thanks for your feedback
Warm regards
Team Pilgrim🖤

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look