Pilgrims Lettings Reviews 3

•

3.9

Estate Agent

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Pilgrims Lettings is family business who specialise in the rental of all types of residential property. We aren’t Estate Agents who also do lettings. Residential Letting is a complicated and time-consuming business and requires focus and specialist knowledge to ensure a tenancy runs smoothly and that a long term relationship of mutual respect is maintained, both with a Tenant, and their Landlord.

Contact info

West View Road, GU35 8JS, Headley Down, BORDON, United Kingdom
01428 605438
lettings@pilgrimslettings.co.uk
www.pilgrimslettings.co.uk

3.9

Great

3 reviews

5-star

4-star

3-star

2-star

1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Hockeys

hockeys.co.uk

4.4

(10)

BTG Eddisons Property Auctions

btgeddisonspropertyauctions.com

4.8

(1k)

Time Homes Real Estate

timehomesrealestate.com

3.9

(3)

McAteer Property Consultants

mcateerproperty.co.uk

4.1

(5)

International Properties Real Estate LLC

internationalproperties.ae

3.7

(1)

Bloomlineproperties

bloomlineproperties.ae

(4)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jun 22, 2021

Can't fault this Company great Customer service

Can't fault this Company. Nothing too much trouble. Very supportive and helpful. Anything needs fixing done straight away. Would definitely recommend them to rent from. Rented for 11 years.

22 June 2021

Unprompted review

Reply from Pilgrims Lettings

Jun 22, 2021

Hi Rosalind,

Many thanks for taking the time to provide a review. However, we cannot accept it, tempting though it is, as the correct letting agent, similar name, should be the one recognised for their 5 star service to you.

Nov 28, 2018

5 star pilgrims

First flat rented through pilgrims they made it so easy from start to finish and were helpful with all the information on what I needed to do seeing as it was my first time

28 November 2018

Unprompted review

Reply from Pilgrims Lettings

Nov 29, 2018

Many thanks for your positive comments Nancy and for making the property ready for new tenants to move in.

Nov 9, 2018

A good experience

Positives:
Professional
Always on the other end of a phone
Friendly

Negatives:
There were a few times where I thought things could have been done a little quicker (I had to go without a shower for a couple of weeks!) and there was a reluctance to fixing things that I thought needed to be fixed but you could also say that that is the nature of renting...

Overall I've had a good experience with Pilgrims Lettings and you can't go too wrong if you choose to do business with them

9 November 2018

Unprompted review

Reply from Pilgrims Lettings

Nov 9, 2018

Many Thanks for your nice review. You were a great tenant and looked after the house very well. Looking back on the records I can see that the bath-shower mixer was found to need parts, which were found not to be available, so we needed to order a new one in a style that went with the basin taps. It did take a few days to arrive so there were several days when the shower was out of action and you would have needed to use the bath. We do try to attend to maintenance immediate but I'm glad your overall experience was very good.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look