Pill Doctor UK Reviews 

225
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I have used them for years and they were always spot on. But now I send my money and don’t revive my tracking code or goods. i have tried continuously WhatsApping them and countless emails and phoning... See more

Rated 1 out of 5 stars

We were happy clients of Pilldoctor but over the past month, when we try to open their website on our browsers, we get the message "Sorry, you have been blocked". Emails to their "help" address get r... See more

Rated 1 out of 5 stars

SCAMMERS ! I have had the same experience as the other reviewers below Absolute shambles of a company ! I have placed an order over 3 weeks ago, they kept delayed shipping under false pretences.... See more

Company replied

Rated 5 out of 5 stars

In these days I seldom use this term sadly with customer service failing and in decline. My discectomy condition is not deemed "Urgent" by my GP and have to wait 5 weeks for an appointment which n... See more

Company details

  1. Pharmacy

Written by the company

Get your prescription in three easy steps with Pill Doctor, the best online pharmacy in the UK. Visit the website to choose the treatment and get it delivered.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

225 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(225)

1 review in the last 12 months

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Rated 1 out of 5 stars

AVOID COMPANY AT ALL COSTS!!!!!!!

AVOID COMPANY AT ALL COSTS!!!!!!!
I ordered medication as i just moved home and needed a prescription urgently! They took my money which was £69.99 and havent heard from them since. I get no answer from phoning them now it seems that my number has been blocked! Sent emails no reply AVOID THIS COMPANY so angry i wanna drive down too there romford office to get my money back prey on people who need medication is disgusting should be ashamed of your selfs!!!!!😡😡😡😡😡😡😡

5 December 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SERVICE!!!!

DO NOT USE THIS SERVICE!!!!! The codeine is far from real!!! I waited a week to receive them after I was told it would be the next day, I messaged every day and got NO RESPONSE!! When I finally got an email back they were SO RUDE, I was told I couldn’t have a refund even though I wanted to send them back! DO NOT WASTE YOUR MONEY!! They are a SCAM! Never in a million years are the codeine actually codeine, they probably have about a quarter of a mg in them IF THAT!! SHOCKING SERVICE, SHOCKING COMMUNICATION AND SHOCKING COMPANY!!!! AVOID!

22 November 2018
Unprompted review
Rated 5 out of 5 stars

Thumbs up

First time user of this company and my experience so far is very positive, I was supplied with a tracking number which helped me stay in for the postman this morning, no fuss and good service, I will definitely use them again and will recommend them to any family or friends who might need their services.

14 November 2018
Unprompted review
Rated 5 out of 5 stars

First Impressions Last...

In these days I seldom use this term sadly with customer service failing and in decline. My discectomy condition is not deemed "Urgent" by my GP and have to wait 5 weeks for an appointment which not their fault, its simply down to not enough GP's and far too many patients.

However, step forward, PillDoctor...Im able to walk again and my operation in 4 months doesn't seem so far away now.

Was apprehensive at first about using the internet but this has confirmed there are reliable GP's online and willing to help, keep up the good work.

28 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent professional service and next…

Excellent professional service and next day delivery.

I got news that I was going to be out of the country and could not get to my GP, PILL DOCTOR professionally took my details and delivered next day I would recommend everyone PILL DOCTORS services. Professional, approved medication and excellent service.

James Wakefield

26 October 2018
Unprompted review
Rated 5 out of 5 stars

great service!

Really lovely service received from this company. Even the slight problem I had with my order was sorted out very quickly and efficiently by a very kind man on the phone. If you are having problems getting to your doctors and need medication quickly these are the people to go to! Thank you for all your help I will be sure to use your services again in the future.

26 October 2018
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS - Not Genuine Medication

AVOID AT ALL COSTS - The tablets are FAKE.
My request was approved and money taken immediately. I then reviewed their reviews and they are awful. The 5 stars are all fake reviews. The 1 star reviews are genuine! I then quizzed via the online chat if the meds are genuine and was told yes. I then told them I am a reporter running a story on online pharmacies. Surprise surprise they stopped replying, wouldn’t tell me who the doctor was that approved my request, and then an email came through telling me they are refunding me. Money that has NOT been received yet. If they don’t refund me then I’ll go to the Police. STAY WELL AWAY!!!!

25 October 2018
Unprompted review
Rated 1 out of 5 stars

Poor Communication again

I just s want a reply to the emails I have sent and a tracking number for the item I ordered yesterday - I’ve replied to the email a number of times that asks you to ask for the tracking number but no response

I don’t know why this is so difficult for this company to sort out. My problem is that I live in a rural area and have to organise for signed for items to be received by somebody. The products are good but the uncertainty over if or when the order will arrive just isn’t good enough

25 October 2018
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. I ordered an item on Monday morning, the company advertises that if you order early on a weekday your item will be delivered the next working day. The order was completed and approved by Monday afternoon and as I had paid for Royal Mail Tracked 24 I assumed I would receive it the next day, no tracking number was given but I waited in anyway, it did not arrive. A second 'completed' e-mail arrived on the Tuesday, again no tracking number. I emailed back asking for a tracking number and received one a few hours later. I searched the number on Royal Mail's track and trace and it showed 'sender preparing item'. Wednesday came around and AGAIN I waited in, no delivery. I sent an e-mail to the help department to ask what was going on only to be ignored. Thursday comes around, the tracking service still shows 'sender preparing item' still no email, I waited in for the THIRD time this week, of course no delivery. Today is Friday and there is still no change to the tracking details and no response from the company so it's beginning to be clear that I will not receive a response or my item and I have also lost £75. DO NOT USE THIS COMPANY. I will have to take this matter further unfortunately as it is basically theft. Very disappointed. Order no; #79222
Lauren.

5 October 2018
Unprompted review
Rated 1 out of 5 stars

"Reply from PillDoctor™

"Reply from PillDoctor™
Published 28 hours ago
Hello Ethan

We are sorry for the outcome of this order as this is not our intention. Please provide your order number, and we will be able to look further into this matter. Alternatively, you can contact us via email (help@pilldoctor) or telephone (0203 773 2742) with your order number, and we will be able to offer further assistance.

We look forward to hearing from you.

Thank you"
I have sent multiple emails and received no response. I managed to speak to somebody on the telephone yesterday who told me that it would be dispatched that day (12th) and would arrive today (13th) and it has not. The Royal Mail tracker still says "sender preparing item" a week after my order was "completed". I tried phoning multiple times today but was left on hold for a very long time without an answer until it cut off at 5pm. How can I cancel the order and get my money back? I no longer believe that it'll turn up after so long. Order #73898

13 September 2018
Unprompted review
Rated 5 out of 5 stars

Recommendation

I am very pleased with the quality of the goods and got delivery next day. Very happy, no problems here. Highly recommend.

7 September 2018
Unprompted review

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