PillolaStore Reviews 1,844

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I was very happy to find out that this online store delivers to Romania. Usually Italian companies deliver only to Italy. The supplements I ordered are usually difficult to find in stock at other... See more

Company replied

Rated 3 out of 5 stars

Waited for 2 weeks till I got delivery of my Guna products. Nowhere on site it was indicated, that wait time would be really long (and it is not Christmas or other Holidays). Otherwise everthing was f... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products, everything was shipped and delivered fast. The delivery price to another EU country is a bit expensive, but it’s the same in other online shops. The shop answered my additiona... See more

Rated 5 out of 5 stars

We bye at PillolaStore, because the qualità and price of the product is good. In a short time, the product gets delivered. What is unexpected the costs for sending the product (material costs)

Company details

  1. Homeopathic Pharmacy
  2. Cosmetics shop
  3. Health and beauty shop
  4. Herbal Medicine Shop
  5. Sports Nutrition Shop
  6. Vitamin & Supplements Shop

About PillolaStore

Written by the company


PillolaStore è lo store online di fiducia per il tuo benessere, la tua salute e la tua bellezza.
Puoi acquistare ai migliori prezzi prodotti omeopatici, fitoterapici, integratori alimentari, integratori sportivi, vitamine, proteine, trattamenti antietà ed estetici, filler, biorivitalizzanti e tutto il necessario per il benessere e la cura della persona.

In PillolaStore trovi anche prodotti veterinari per i tuoi amici a 4 zampe.

Acquisti in totale sicurezza.
Catalogo aggiornato, spedizioni veloci, assistenza pre e post vendita.

PillolaStore non è una semplice parafarmacia online ma uno store professionale (sia fisico che digitale) dove la salute, il benessere e la bellezza sono alla portata di tutti. Ritrova la tua naturale bellezza con i migliori prodotti cosmetici, previeni e prenditi cura di te scegliendo integratori, nutraceutici e prodotti omeopatici in relazione alle tue necessità.

Per la bellezza e la cura del tuo corpo, PillolaStore offre un assortimento accuratamente selezionato di prodotti di medicina estetica.

Consulta il nostro store online e le nostre offerte!



IGIENE E COSMESI
OMEOPATIA
FITOTERAPIA
INTEGRATORI
MEDICINA ESTETICA
VETERINARIA

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I highly recommend this online store

I was very happy to find out that this online store delivers to Romania. Usually Italian companies deliver only to Italy.
The supplements I ordered are usually difficult to find in stock at other stores
Also I was impressed about the promptness of the delivery
The website is easy to navigate and the ordering process was simple and fast.

2 July 2025
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Reply from PillolaStore

Gentile Carmen,

siamo davvero felici di aver contribuito alla sua esperienza positiva con Pillolastore. È un piacere sapere che ha apprezzato non solo la nostra spedizione internazionale in Romania, ma anche la disponibilità dei prodotti, la rapidità della consegna e la facilità d'uso del nostro sito.

Il suo feedback è particolarmente prezioso per noi e ci motiva a continuare a migliorare il nostro servizio per clienti come lei.

Un cordiale saluto,
Il Team di Pillolastore

Rated 1 out of 5 stars
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Reply from PillolaStore

Gentile Roberto,

ci scusiamo sinceramente per l'inconveniente riscontrato con il suo ordine. Riconosciamo la frustrazione di aver ricevuto una comunicazione di esaurimento scorte dopo aver effettuato l'acquisto.

Come indicato nella sezione "Disponibilità prodotti" del nostro sito, le disponibilità online sono soggette a verifica post-ordine.

Purtroppo, in questi casi, non siamo riusciti a contattarti tempestivamente per proporti un’alternativa o il rimborso, e per questo ci scusiamo. Il tuo feedback è prezioso per migliorare il nostro servizio.

Un cordiale saluto,
Il Team di Pillolastore

Rated 4 out of 5 stars

Very efficient in all the aspect

Very efficient in all the aspect . The time within ordering and recing was a bit long

5 May 2025
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Reply from PillolaStore

Dear Francesca,

Thank you for your kind words and for rating your experience with us 5 stars! We’re thrilled to hear you found our service efficient in all aspects — this is exactly what we strive for every day.

We’ve also noted your mention about the delivery time. While we aim to process and ship orders as quickly as possible, occasional delays can occur due to high demand or logistical factors. Your feedback helps us refine our processes further.

We hope to serve you again soon, with even faster delivery!

Warm regards,
The Pillolastore Team

Rated 1 out of 5 stars

I do not recommend shopping at this…

I do not recommend shopping at this store. I ordered a medication that requires proper storage conditions and was supposed to be shipped via priority mail to avoid damage during transport. Unfortunately, the seller sent it as a regular package, ignoring the guidelines regarding temperature and delivery time. As a result, the medication is no longer usable, and its effectiveness may be seriously compromised. A complete lack of professionalism and responsibility — I’m very disappointed with the service and the store’s approach to customers.

31 March 2025
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Reply from PillolaStore

Dear Bartlomiej, we sincerely apologize for the unacceptable experience you had with your order. You are absolutely right—medications requiring specific storage conditions should always be handled with the utmost care, including appropriate shipping methods. We deeply regret that this did not happen in your case, and we take full responsibility for the oversight.

This was a failure on our part, and we are already reviewing our internal processes to ensure that temperature-sensitive products are always shipped according to the required guidelines. Your feedback is invaluable in helping us improve.

Again, we truly apologize for the inconvenience and disappointment this has caused. Thank you for bringing this to our attention—we appreciate the opportunity to correct our mistake and regain your trust.

Sincerely,
The Pillolastore Team

Rated 2 out of 5 stars

The products were not available even if…

The products were not available even if the order was confirmed and paid.

30 March 2025
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Reply from PillolaStore

Dear Lorenz,

We sincerely apologize for the inconvenience you experienced with your order. You’re absolutely right—once an order is confirmed and paid for, the product should be available for shipment. Unfortunately, in this case, our inventory system failed to update in real-time, leading to this discrepancy.

We understand how frustrating this must be and take full responsibility.

Thank you for your patience and for holding us accountable—we’re committed to doing better.

Sincerely,
The Pillolastore Team

Rated 5 out of 5 stars

Cura

Precisione, accuratezza e velocità.....
Chi so è occupato del mio ordine si è preso cura di me

26 February 2025
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Reply from PillolaStore

Gentile Sig.ra Tosi,
la ringraziamo di cuore per le Sue gentili parole. È per noi una grande soddisfazione sapere che ha apprezzato la precisione, l’accuratezza e la velocità del nostro servizio. Il nostro obiettivo è proprio quello di prenderci cura di ogni cliente con la massima attenzione e professionalità.

Il Suo feedback ci incoraggia a continuare a lavorare con lo stesso impegno e dedizione. Restiamo a Sua completa disposizione per qualsiasi futura esigenza e speriamo di rivederLa presto su Pillolastore.

Cordiali saluti,
Il Team di Pillolastore 😊

Rated 5 out of 5 stars

Fast and reliable

Fast consignment, items as per description

10 February 2025
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Reply from PillolaStore

Gentile Sig. Guidetti,
thank you for your review and for appreciating the fast consignment and the accuracy of the item descriptions. We are delighted to know that your experience with Pillolastore met your expectations.

We remain at your complete disposal for any future needs and hope to see you again soon on Pillolastore.

Best regards,
The Pillolastore Team 😊

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable! I will always buy here from now on!

23 January 2025
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Reply from PillolaStore

Dear Customer,

Thank you for your glowing review! We're thrilled to hear that you found our service fast and reliable. Your trust and satisfaction mean the world to us.

We look forward to serving you again and providing you with the same level of excellence in the future.

Best regards,

The Pillolastore Team

Rated 5 out of 5 stars

Excellent seller

Excellent seller. Exccellent products

14 December 2024
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Reply from PillolaStore

Gentile Fabrizia,

La ringraziamo per il Suo apprezzamento. Siamo molto felici di sapere che ha trovato eccellenti sia il nostro servizio che i nostri prodotti. La Sua soddisfazione è la nostra priorità, e siamo sempre impegnati a mantenere alti standard di qualità.

Rimaniamo a Sua disposizione per qualsiasi futura esigenza.

Cordiali saluti, Il team di Pillolastore

Rated 5 out of 5 stars

So good

I bought it for my knee and i did it in a clinic. I felt better and then i'll do it in 6 months. I recommend it if you have to. It's so good!

18 December 2024
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Reply from PillolaStore

Gentile Agata,

La ringraziamo per aver condiviso la Sua esperienza positiva con Relynart. Siamo lieti di sapere che ha ottenuto benefici per il Suo ginocchio e che ha intenzione di continuare il trattamento tra sei mesi. La Sua raccomandazione è molto apprezzata, e ci fa piacere sapere che il prodotto ha risposto alle Sue aspettative.

Rimaniamo a Sua disposizione per qualsiasi futura esigenza.

Cordiali saluti, Il team di Pillolastore

Rated 3 out of 5 stars
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Reply from PillolaStore

Gentile Vittorio,

La ringraziamo per il Suo messaggio e ci dispiace per i disagi causati dal ritardo nelle consegne. Abbiamo verificato i Suoi ordini e possiamo confermare che nel primo caso si è verificato un ritardo a causa di un esubero di spedizioni da parte del corriere. Tuttavia, per il secondo ordine effettuato il 17 pomeriggio, il pacco è stato preso in carico il 18 dicembre, spedito lo stesso giorno e consegnato il 20, rispettando così i tempi previsti.

La puntualità è molto importante per noi e stiamo lavorando per migliorare ulteriormente il nostro servizio. Apprezziamo la Sua pazienza e comprensione, e speriamo di poterLe offrire un'esperienza migliore in futuro.

Rimaniamo a Sua disposizione per qualsiasi futura esigenza.

Cordiali saluti, Il team di Pillolastore

Rated 5 out of 5 stars

celerità efficienza

celerità efficienza

4 December 2024
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Reply from PillolaStore

Grazie mille per il tuo feedback! Siamo entusiasti di sapere che hai apprezzato la nostra celerità ed efficienza. Il tuo commento ci motiva a continuare a offrire un servizio di alta qualità. Se hai bisogno di ulteriori assistenza o informazioni, non esitare a contattarci. Buona giornata!

Rated 5 out of 5 stars

Amazing

Good prize good products

18 November 2024
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Reply from PillolaStore

Thank you so much for your feedback! We’re thrilled to hear that you're pleased with our prices and products. Your satisfaction is what drives us. If you need any further assistance or have more to share, we're here for you. Have an amazing day! 😊

Rated 2 out of 5 stars

The product range is good

The product range is good, as are the prices. However, delivery is always 3-4 days later than stated due to difficulties with the transport company. Unfortunately, this greatly diminishes the quality of Pillola Store

6 November 2024
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Reply from PillolaStore

Thank you for your honest feedback. I'm glad to hear that you appreciate our product range and prices. However, I sincerely apologize for the delivery delays you've experienced. I understand how frustrating this can be.

We'll work closely with our transport partners to address these issues and improve the delivery service. Your satisfaction is very important to us, and we're committed to making necessary improvements.

If you have any further concerns or need assistance, please let us know. We value your input and are here to help. Have a great day! 😊

Rated 5 out of 5 stars
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Reply from PillolaStore

Thank you so much for your feedback! We’re thrilled to hear that you found our service fast and affordable. Your satisfaction is incredibly important to us. If you need further assistance or have any questions, we're always here to help. Have a wonderful day! 😊

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