This is the second map that I ordered from this company. I have it in our lake level where we share space with couples renting our suites. We are now in an international market so I’ve added the inte... See more
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See what reviewers are saying
Beautiful canvas pin map. It's the centerpiece of our entryway and everyone who comes to our home admires it. Only two issues; first, it is a little darker than expected but against our light tan wall... See more
The large map set purchased is clear and an excellent quality. This made the perfect anniversary gift. The custom proofs I received via email were fast & accurate, and the product shipped quickly - ev... See more
Company replied
Just received our Pinadventures personalized map. It arrived quickly and well packed. It came with mounting hardware also. Very pleased with the quality and ease of ordering and shipping. We have seve... See more
Company replied
Company details
Written by the company
Pin Adventure Map offers customizable push pin maps that turn travel memories into interactive wall art. Our collection includes detailed maps of the world, USA, and Europe, available in framed and canvas formats. Designed for documenting past travels and planning future ones, our maps feature vibrant colors and durable materials. We prioritize sustainability with responsibly sourced materials, as well as ensure quality and customer satisfaction, making our maps perfect gifts or personal mementos. Pin Adventure Map is where your journey meets art, captured sustainably. Legal Outtake SIA 11.novembra Krastmala 35, Riga, LV-1050 Latvia
Contact info
11.novembra Krastmala 35, LV-1050, Rīga, Latvia
- + 371 660 51864
- hello@pinadventures.com
- www.pinadventures.com
4.6
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Personalized and very pleased
We’re very pleased with our purchase of a World Map and a US Map. The team was so open and helpful to personalize both our maps with our name and logo. We’ve received several compliments already on our maps. The color and clarity are exceptional.
20 June 2023
Reply from Pin Adventure Map
Hello, Greg!
Thank you so much for your feedback! We are delighted to know that you are satisfied with your purchase, and we were able to help you personalize your maps. It is fantastic to hear that your guests also have shown their appreciation for your new wall decor. We hope you enjoy many beautiful travels in the future as well as marking them on your new map set!
Best regards,
-Pin Adventure Map team
Gorgeous high-quality map!
Our map is gorgeous! The delivery was fast and the map was incredibly well-packaged. The quality is amazing! The communication from the company regarding customization and map proofs was great. I highly recommended Pinadventures!
13 June 2023
Reply from Pin Adventure Map
Hello, Julie!
Thank you so much for your review and recommendation! We are thrilled to hear that you are pleased with your purchase and the quality met your expectations. Thank you for appreciating our service too! We strive to provide not only great products to our customers but also equally great experience all the way through.
Wishing you many exciting travels to come!
-Pin Adventure Map team
Reply from Pin Adventure Map
Hello, Doran!
Thank you so much for sharing your positive impressions with us! We are genuinely happy that you love your new travel map and find it visually pleasing. We hope it will continuously bring joy and inspire you for many wonderful adventures in the future!
Best regards,
-Pin Adventure Map team
The customer service was one of the…BEST
The customer service was one of the best I have ever experienced!! And the quality is excellent!! Thank you very much...
9 May 2023
Reply from Pin Adventure Map
Hello!
Thank you so much for your kind feedback! We are delighted to hear you were impressed with the quality of your travel map. We also thank you for appreciating our customer service - our team was delighted to hear your positive comment and admitted that working with you was a real pleasure.
We hope this adventure map continues to bring joy to you for years to come!
Best regards,
-Pin Adventure Map team
Great customer service
My map came damaged on one end after being shipped. Pin Adventure Map gave me a full refund. I was very appreciative and thankful for that. Great customer service!
23 March 2023
Reply from Pin Adventure Map
Hello, Kimberly!
Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service and are happy to have been able to help you. We hope that you will consider ordering from us again in the future, and that your next experience with Pin Adventure Map will be a 5-star one.
Best regards,
-Pin Adventure Map team
Reply from Pin Adventure Map
Hello, Marcos!
We appreciate your kind words and are so glad to hear that you are happy with the appearance and quality of your push pin map. Thank you for recommending us!
Best regards,
-Pin Adventure Map team
Very fast delivery after great…
Very fast delivery after great communication about map customizing.
27 February 2023
Reply from Pin Adventure Map
Hello, Michael!
Thank you for your sharing your positive feedback! We appreciate your kind words about our customer service and fast shipping. We hope you enjoy your customized push-pin map and that it inspires many future adventures!
Best regards,
Pin Adventure Map team
Pleasure working with this company…
The map arrived free of damage and well pacakaged. We loved that! Shipping was Lightning fast. Very impressive to be honest.
Well the map looks pretty good, there are a few issues with it, hence why we are leaving 4 stars and not 5. Despite that, in the spirit of maintaining a positive outlook, we worked it out with Staff at Pin Adventure Map. The customer service from the team of individuals there is exceptional! They took the time to see what the issue was and they provided various solutions. In a world were nobody is perfect we certainly appreciate their willing spirit to go above and beyond to help us.
Thanks again Regina for your kindness and help!
19 February 2023
Reply from Pin Adventure Map
Hello, Rodrigo!
We are so grateful for your kind feedback! We are thrilled that our shipping partners ensured fast shipping and handled your package with utmost care.
We are also thankful for your positive outlook and understanding that mistakes happen, and we are glad to hear that we were able to work with you to find solutions to the issues you encountered with the map. Your kind words mean a lot to us.
Wishing you many inspiring travels and unforgettable memories in the future,
-Pin Adventure Map team
Shipped sooner than expected
Shipped sooner than expected. Well protected during shipping.
21 February 2023
Reply from Pin Adventure Map
Hello, Bridget!
Thank you so much for leaving us a review!
Our team approaches packaging the maps extra securely to prevent damage during transit. Therefore we are especially delighted to hear our efforts paid off and that you received your order in excellent condition.
Best regards,
-Pin Adventure Map team
Absolutely love my map
Absolutely love my map. Excellent communication. They were able to show me several options of what I was looking for to make my decision so much easier. My map arrived safely in Australia very quickly and I couldn’t be happier. Thank you
17 February 2023
Reply from Pin Adventure Map
Hello, Jill!
Thank you so much for taking the time to share your positive experience with us! We are thrilled that you enjoy your map and that our team could help you make the best choice!
Wishing you many beautiful travels in the future,
-Pin Adventure Map team
Absolutely Gorgeous!
The Pinadventures team is very helpful and responsive. Our map arrived with some shipping damage and they provided a replacement and partial refund very quickly. Absolutely the customer service you want in a premium product.
31 January 2023
Reply from Pin Adventure Map
Hello, David!
Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you had a great experience with our team and that we were able to provide a satisfactory solution quickly.
We hope that you enjoy your new map and that it inspires you to go on many new adventures!
Best regards,
-Pin Adventure Map team
Good Service and Product
Nice looking map and responsive customer service who ensured I got what I wanted! Thank you!
18 January 2023
Reply from Pin Adventure Map
Hello, Maria!
We are grateful for your kind review and support! We are glad to hear that you are happy with your purchase and that our customer service team was able to assist you in getting exactly what you wanted. We hope your map brings joy and inspiration to your space!
Best regards,
-Pin Adventure Map team
Ordered a map prior to the holidays and…
Ordered a map prior to the holidays and added expedited shipping in an effort to get it by Christmas. Unfortunately, there were some delays in printing so it wasn't able t be shipped till haver the holidays but when I received it, it was the wrong order all together. While I wasn't happy about it, I really couldn't have asked for better customer service. They took ownership, credited me back expedited shipping and got the correct one to me as soon as they could. In a world that has conditioned me for poor service, I prepared for push back and I got the exact opposite. Thank you very much for turning a poor experience into one that I use as an example at where I work with my teams.
3 January 2023
Reply from Pin Adventure Map
Hello, Flynn!
Thank you for taking the time to share your experience with us! We are thrilled to hear that our customer service team was able to turn things around for you and provide you with a positive experience. It is always our goal to ensure that our customers are happy with their purchases, and we are delighted that we were able to do that for you.
We sincerely apologize for the delay and for initially sending you the wrong order. We understand how frustrating it can be to experience issues with an order, especially during the holidays.
Thank you again for your kind words, and we wish you many beautiful travels in the future!
Best regards,
-Pin Adventure Map team
Reply from Pin Adventure Map
Hello, Carol!
Thank you so much for your positive review! We are thrilled that you love your purchase and would compare it to a piece of art. We are also glad you had a great customer experience and that our team could fulfill your order quickly.
We look forward to working with you again in the future!
Best regards,
-Pin Adventure Map team
Took forever to ship
The website says that the item will be shipped in 2-4 days of ordering but it took 20 days before my item was shipped. This was being ordered for a gift and thought I had ordered far enough in advance but with the 2 week delay in getting the item shipped, I did not have it for the event.
10 December 2022
Reply from Pin Adventure Map
Hello, Elizabeth!
Thank you for taking the time to share your feedback with us! We sincerely apologize for the delay in shipping your item and for any inconvenience this may have caused.
Our team strives to ensure that all orders are shipped within the time frame stated on our website. During the Christmas holiday season in 2022, we were overwhelmed by an astounding amount of new orders, for which we are incredibly grateful. However, it came with some added challenges.
We understand how important it is to receive your orders in a timely manner, especially when they are being purchased as gifts. Please know that we have considered your feedback and have made plans to improve our processes to prevent this from happening in the future.
Thank you for choosing us, and we hope to provide you with a more satisfactory experience in the future.
Best regards,
-Pin Adventure Map team
Overall GREAT experience with this company
Great communication, quick delivery time. Awesome product! Overall, very happy with my map and the company's customer service.
5 January 2023
Reply from Pin Adventure Map
Hello, Lindsey!
Thank you for sharing your positive experience with us! It is great that you are happy with your map and that you appreciated our customer service and quick delivery time. We are grateful for your support!
Best regards,
-Pin Adventure Map team
Quick delivery, excellent quality!
Our map arrived quickly and exactly as described. We had a small issue with the frame but customer service went above and beyond to handle the issue promptly and to our satisfaction. I would highly recommend this company!
14 January 2023
Reply from Pin Adventure Map
Hello!
Thank you for your kind review! We are glad to hear that your map arrived quickly and met your expectations. We apologize for the issue with the frame. However, we are happy that we were able to quickly solve it. Thank you for recommending Pin Adventure Map, and we hope you enjoy many wonderful travels in the future!
Best regards,
-Pin Adventure Map team
Reply from Pin Adventure Map
Hello, Leigh!
Thank you for your review! We appreciate your kind words and are happy to hear you love your travel map.
Best regards,
-Pin Adventure Map team
Reply from Pin Adventure Map
Hello, Emma!
Thank you for your review! We are thrilled to hear that you enjoyed your map and found the ordering process easy.
Best regards,
-Pin Adventure Map team
The ordering process was very easy
The ordering process was very easy, especially since I'm in Canada and was having it delivered to Amsterdam. It arrived in perfect condition and they're very happy with it.
11 January 2023
Reply from Pin Adventure Map
Hello, Jennifer!
Thank you for taking the time to leave us a positive review! We are pleased to hear that the ordering process was easy. Coordinating a shipment to a different country can feel challenging, so we are glad your gift arrived safely and in perfect condition. It brings us joy knowing that the recipient is happy with their gift, and we hope it serves as a reminder of all the exciting past travels and beautiful places waiting to be explored!
Best regards,
-Pin Adventure Map team
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