Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. #25 of 37 best companies in Leasing service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(422)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Ben,

Thank you for your review Ben! We’re glad to hear you received great service throughout the sales process.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

So far so good… price was extremely…

So far so good… price was extremely competitive, no fees, service was helpful and not pushy. Car should be delivered in a couple of weeks.

4 August 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Tom,

Thank you for your review! We’re pleased to hear you found our pricing competitive and the service helpful without any pressure. Exciting times ahead with your car arriving soon!

If you need any support before delivery, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great service so far.

So far, the service has been brilliant. Bradley could not have been better, answers immediately and gives you loads of info, but leaves you to decide without pestering. Credit department work quickly too. As long as the delivery part lives up, then this is far better than I could have expected. Thank you so far.

8 August 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Nigel,

Thank you for your review! We’re thrilled to hear Bradley and the team have made the process smooth so far and that you’ve felt well-informed without any pressure.

If you need any assistance before delivery, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car when it arrives!

Rated 5 out of 5 stars

Everything easy and straightforward

Everything easy and straightforward

5 August 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mrs Parker,

Thank you for your review! We’re so glad to hear you found the whole process easy and straightforward.

If you need any further support, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Always emailed and sent doc when…

Always emailed and sent documents when they said they were going to. Very polite and got on with the job.

5 August 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Anne,

Thank you for your review Anne! We’re delighted to hear our team suported you throughout the process.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Alex made everything so easy for me

Alex made everything so easy for me, many thanks for that.
Then the team completed the rest of the order to perfection.
Highly recommend

30 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Charles,

Thank you for your wonderful review Charles! We’re delighted to hear Alex made everything simple and that the rest of the team completed the order seamlessly.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Bradley was superb on the phone great…

Bradley was superb on the phone great service will recommend to my wife in November.

29 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Iain,

Thank you for your review! We’re happy to hear Bradley provided superb service over the phone, and we really appreciate you recommending us to your wife.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great service

Great service. Kept informed.

29 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Thank you for your review! We’re glad to hear you felt well-informed and supported throughout the process.

If there’s anything else you need, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great all round experience

Bradley and Alex were both easy to talk to, had great knowledge about the car and could help with all my questions. They didn’t make me feel at all rushed and made the ordering process easy.

28 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Katie,

Thank you for your lovely review Katie! We’re so pleased Bradley and Alex could make the process easy, answer all your questions, and ensure you never felt rushed.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 4 out of 5 stars

Helpful with sorting my car out

Helpful with sorting my car out, billy was on hand to help with any issues I had good info on what I needed with my budget provided.

28 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Michael,

Thank you for your review! We’re glad Billy could provide guidance and support, making it easier to find the right car within your budget.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Pink Car Leasing were very helpful and…

Pink Car Leasing were very helpful and more than happy to change my quote when I asked about a different car.

25 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Kevin,

Thank you for your review! We’re pleased to hear our team could help you when deciding on a different car.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Helpful and easy to apply

Helpful and easy to apply

21 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Kelly,

Thank you for your review! We’re glad to hear you found the application process easy and our team helpful throughout.

If you need any further support, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Pink Car Leasing

Billy was excellent

25 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Daniel,

Thank you for your review Daniel! We’re delighted to hear that Billy provided excellent support throughout your experience.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Everything was so straight forward and…

Everything was so straight forward and the staff were so helpful , I ordered the car then the staff rang to say they found another car exactly the same but with upgrades for the same price

21 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Irene,

Thank you for your wonderful review! We’re thrilled to hear the process was straightforward and that our team could help you get an upgraded car for the same price—glad we could make it even better!

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Grate to sort out Tom made it so easy

Grate to sort out Tom made it so easy

22 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Anthony,

Thank you for your review Anthony! We’re glad to hear Tom made the process so simple and straightforward for you.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Respectful and knowledgable

I dealt with Bradley whilst searching for a car. Unlike agents from other companies he didn’t bombard me with txt’s, phone calls or emails. He gave me space to think about my decision and was on the end of the phone or email when I had questions.

22 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Paul,

Thank you for your fantastic review! We’re delighted to hear Bradley provided a respectful and knowledgeable service, giving you space while still being available to answer all your questions.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Alex skaag was amazing helping…

Alex skaag was amazing helping throughout the process - follow up call from Bethan was great too regards Mr Hussain

23 July 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Thank you for your wonderful review! We’re thrilled to hear Alex and Bethan provided excellent support throughout the process for Mr Hussain.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

I have just ordered my new car through…

I have just ordered my new car through Billy. This is my first time leasing and he has been extremely helpful and answered all question in a timely manner. 5 star service!
Thank you ☺️

21 July 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Helen,

Thank you for your fantastic review! We’re so pleased Billy could make your first leasing experience smooth and answer all your questions.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

All good in the process

All good in the process

17 July 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mike,

Thank you for your review! We’re glad to hear everything has gone smoothly throughout the process.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

I recently got iX1 from Pink

I recently got iX1 from Pink. The support I got from Billy Ward has been amazing. Very responsive and provided guidelines each step, as well as answered my questions, even outside of office hours. I would recommend their service.

22 July 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Hassan,

Thank you for your wonderful review Hassan! We’re thrilled to hear Billy provided such responsive and helpful support throughout your iX1 lease, even outside office hours.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

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