Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. #25 of 37 best companies in Leasing service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(422)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
I predominantly dealt with Alex Maskell-Skaag who was very helpful and professional. As I went into the process of looking for a lease car without one specific car in mind he helped me to narrow down the options as per the idea of what I was after and find the perfect car for what I needed at a good price.

26 September 2025
Rated 5 out of 5 stars

Very helpful salesman called…

Very helpful salesman called Alex.didnt pressure me into buying and gave good advice on car types

24 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi,

Thank you for your review! We’re so pleased to hear that Alex was helpful, gave good advice, and made sure you felt comfortable throughout the process.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great communication and helpful

I've had really great service from Billy so far! It's my first time leasing, and he's been a big help. I'm very happy with the deal I've gotten and the service I've received. The only downside I've noticed so far is that I had to pay for delivery, even though it said free nationwide delivery. Well, I live in the Highlands of Scotland, so honestly, this was kind of expected. And Billy was upfront about this straight away. But other than that, the company was great for me!

24 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Shaun,

Thank you for your wonderful review! We’re so pleased to hear that Billy could support you and make your first leasing experience a positive one.

If there’s anything else you need, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Fantastic customer service and on-time delivery

Everything about Pink Car Leasing has been very easy from the start. We found a great deal on LeaseLoco supplied by PCL, and at first I was hesitant to use a company I hadn’t heard of before but the customer service has been second to none, and our Volvo was delivered on time. Easy to get in touch with via email or phone and always happy to help - thank you to Bradley from Sales and Bethan from Sales Support. I wouldn’t hesitate to recommend them.

19 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Hannah,

Thank you for your lovely review! We’re so pleased to hear that Bradley and Bethan made the process easy and that your Volvo was delivered on time.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great teamwork

Alex, Beth and India make a great team and dealt with my contract with patience and good humour. This is the second time I have leased through Pink and they have not disappointed either in terms of efficiency or pricing.

24 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Elizabeth,

Thank you for your wonderful feedback! We’re so pleased to hear that Alex, Beth, and India made the process such a positive experience for you. We’ll be sure to pass your kind words on to them — they’ll be delighted!

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Tom was very helpful

Tom was very helpful, not pushy and helped me through the process

23 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Peter,

Thank you for your feedback! It's great to hear we were able to help you with your new car!

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Easy and professional to deal with.

Easy and professional to deal with.

17 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Brian,

Thank you for your feedback! We're so glad to hear you found the process easy and professional.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent value & support

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new one on the same day with no problems at all. Special mention to India from Sales Support who kept us informed at all times. Highly recommended company.

18 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Stephen,

Thank you for your kind review! We’re delighted to hear you’ve chosen Pink again for your second vehicle and that everything went smoothly with the collection and delivery.

If there is anything else you need, we are here ready to help!

From all of us at Pink, we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent service

Excellent service, so far, I haven't received car yet, but Billy was Excellent taking me through the process

18 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mark,

Thank you for your review! We’re delighted to hear that Billy was able to guide you through the process and make everything simple. We’ll be sure to pass along your kind feedback to him.

If there’s ever anything else you need, we’re always here to help.

From all of us at Pink, we hope you enjoy every moment with your new car!

Rated 4 out of 5 stars

Great service and communication from…

Great service and communication from the team, who kept me regularly updated on when my new vehicle would be arriving. They were a huge help with answering all my questions promptly, I would highly recommend!

12 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Ellie,

Thank you for your lovely review, Ellie! We’re so pleased to hear you had a great experience and that the team could keep you updated and answer your questions along the way.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great customer service!

16 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Adam,

Thank you for your kind words, Adam! We’re so pleased to hear you had a great experience with our team.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Karl,

Thank you for your review! We’re so happy to hear you found our service fast and friendly.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

First Time Leaser - Great Service

Tom was excellent and very patient with me as I had several questions being asked first time leaser.
Great detail and support and not pushy just allowed me to assess things in my own time.
Would recommend to anyone looking at car leasing instead of PCP / HP or full purchase.

15 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Paul,

Thank you for your wonderful review, Paul! We’re so pleased Tom could support you and make your first leasing experience a smooth one.

We’re here if you ever need anything else.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Very helpful and letting you no we’re…

Very helpful and letting you no we’re and when you’re vehicle will be with you excellent all round

15 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi David,

Thank you! We appreciate your kind words—it’s great to know you had a good experience!

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

All done very quick and professionally

All done very quick and professionally. conversation to forms all filled in sent of credit checks quick answer staight away just took couple of days a call to give me delivery date
Thanks

9 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Gary,

Thanks for your feedback! We’re thrilled that everything went smoothly and that you had a great experience.

If you need any further support, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great

Great, none pushy experience with the sales team. Everything explained in thorough detail.

12 September 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi DW,

Thank you for your review! We’re so glad you enjoyed your experience and that everything was explained clearly for you.

If you have any questions or need further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from Bradley. I would recommend Pink Car leasing. The prices are very competitive and the service is professional without being pushy. Thank you.

12 September 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Tom,

Thank you for your kind words, Tom! We’re delighted to hear Bradley provided excellent communication and that you found our service professional and approachable.

If there’s anything else you need, just let us know—we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Dave,

Thank you for your review, Dave! We’re so glad you found the process easy and that our team could provide helpful advice along the way.

If you need any further support, don’t hesitate to reach out.

From the whole Pink Team we hope you enjoy your new car!

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