Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better! Constructive crit... See more
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Purchased my original super hold with fast delivery smells insane just like bubble gum 😍😍 and the hold is unreal my eyebrows do not move! Best eyebrow product I have every used it’s now my go to! can’t wait to try all other products chocolate wonder wax is next on my list!
Such an amazing product and company, I emailed for some advice before I bought a product and the team were so helpful and lovely! Definitely a customer for life, it’s part of my every day routine and I love it holds my brows all day and smells so good!
Ordered in November 2020, never received anything. Tried contacting them via email and at forst they said they would re-send the package because it got lost. I don’t think they ever did resend, though. They never provided a tracking number either. I then tried to follow up multiple times - through email, instgram and their website. After a month they got back to me via email claiming that their firewall bounced my emails back and claimed again that they will re-send the package. A month later I again followed up on multiple channels to request a refund. Had to contact them multiple times. After a month they finally deigned to answer, issuing the refund. Very bad experience, feels like they just don’t care about customers.
Ordered the wonder wax & brow pencil - wonder wax was sooo dry and went everywhere except the actual eyebrow. But pencil really good so 50/50 & I love the original pink honey glue, so maybe the wonder wax was an anomaly - but still disappointed as wasted money on it :(
My daughter ordered an item and paid for next day delivery and two weeks on we’re still waiting. Found there address on company’s house might have to go and collect it! My advice is to AVOID!!! this company.
I had placed an order over a month ago, I reached out to pinkhoneyuk though email and did not receive a response. So I then reached out through instagram they said I did receive an email back and to check my junk file, which I did and there was no response. The told me to send my order number. Once I did I was ignored so I commented on their post to grab their attention. They deleted my comment and then replied saying my package was lost and a new one would replace it and tracking would be sent the next day. A week went by with no update, so I messaged again and was ignored. The message was seen but it was obvious that it was not a priority for them to help me. The products look great but I would not order from them again nor recommend that anyone out of the UK does. They are a small business and I expect more from them. They have time to advertise the product on their instagram but no time to make sure their customers receive the product. I would give zero stars if it was possible.
I was really excited to try this product but never received it. I tried contacting them about this issue several times but they never responded so be wary of their horrible customer service.
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