Pink Moon Presents Reviews 

Beware. Sorry to spoil the party! In March, I booked a campervan pitch for Heritage Live at Sandringham this August. Pretty expensive for a campervan pitch but we wanted to stay over. I paid 50% with the balance due in July. Unfortunately, more than three months in advance, we have had to cancel. Do I get a refund? No way! Well, 50% of the full price (not what I had paid), so nothing. I think that is pretty exorbitant, given the length of notice, and for a pitch they are likely to resell.
Oh yes, as they pointed out, cancelation charges are set out, tucked away in lengthy terms and conditions, themselves tucked away at the foot of their website.
Not impressed. So buyer beware!

One disabled toilet for all of campsite - discriminatory.
Disabled shower floor faulty and caused flooding
Dirty food and drink all over campsite
Access paths blocked by bags of linens
Made a complaint - respond showed no understanding of the issues I experienced and only offered to stay with them again! Would not recommend - especially for disabled people

very friendly, helpful staff. Good location. more coffee vans and toilets needed though

As a group of 4 very mature ladies we decided to make one last trip to Electric Picnic and chose Under The Stars for our accommodation. We were delighted with the comfort, the showers and clean toilets were very welcome as was the daily hot breakfast. Everyone of the Pink Moon staff were friendly and super helpful. We would especially like to single out Jen who was very supportive and helped us resolve our transport issues even when the issue was not created by Pink Moon. I cannot recommend the Under The Stars experience highly enough.

This was our second year staying with pink moon (cosmic avenue) at EP. Our first experience was exceptional hence why we booked with them a second time around. However, I'd be lying if I said we had an amazing stay this year! Was so disappointed at how dirty our tent was when we got inside. On top of that, there were so many bugs inside and I noticed that there was a hole on one side of the tent where they must have been getting in from. The sheets and pillows were a great addition if they were clean. There was also a lack of food vendors and coffee trucks in our campsite so the queues were horrendous. Overall, our second experience wasn't as we expected and improvements could be made to the tents. The staff were amazing and friendly although I think they need to ensure that the toilets are cleaned more often than they were next time around.

Staff were fantastic. Listened to any issues and helped where they could. Tents were first class. Tiolets and showers were kept clean and were colse for us. Some delay with breakfast on Saturday, but staff kept open till everyone had breakfast. Only downside was, we parked in the Red car park, it took 90mins to pull our trolly through all the campsites to get to our tent. Not down to Pink Moon but maybe a deal could be done with EP to book places in the Yellow car park for those who need to be closer, or other transport for older attendees. Would had gladley paid for closer parking if we had known the distance to the site.

Can’t wait to stay again! Campsite was very clean, toilets and showers were constantly being cleaned and monitored. Friendly staff and security. Only down fall was not enough facilities like toilets could have done with some more stalls and showers accross the road at moonlight meadows in Stradbally. If you know you know. Vendors were very expensive for the price you pay to stay in pink moon they should monitor pricing in their camps especially if they want to keep customers happy. Food is god with hangovers, word of mouth is a killer. the more affordable something is the more customers the vendors will get. Now this is not pink moons fault but it should be looked at.

Great EP experience. Stayed in harvest moon very comfortable beds. Would recommend to others! Hopefully get to stay again soon.

Best weekend ever and pink moon made it for us no hasstle everything was safe in our tents and was spotless also Thanks again

Fantastic facilities and most friendly staff. A game changer for the festival experience.

Well organised, cleanliness,felt safe as I went alone, value for your money

Excellent facilities and location.

Friendly staff, The Golf buggy to reception, the easy access to the camp site from the main stage.

The Queuing system for breakfast on the first morning could have been better if a few changes were made faster. Like moving the toaster to another location.

They waited to long to make simple changes but by then we were waiting over 30 minutes. Great breakfast.

Our sheets on all our beds were wet. The staff put it down to the dampness in the air but yet the Duvet covers were dry so this could not have been right.

We had a great experience and we'll be booking it again so I really hope that you make things better for Next years experience. Thank you.

Amazing experience with pink moon for the first time. We stayed in faiche tipi at electric picnic and it made my festival experience so easy. Having a hot shower every morning definitely helped!!

We stayed in Under the Stars and we absolutely loved it. The staff were amazing, facilities were immaculate, breakfast was brilliant. Overall a fantastic experience and one we will definitely be repeating for EP26

Another great EP experience made even better with Pink Moon Accomodation. We stayed in Harvest Moon in the super deluxe bell tent - comfy beds and pillows, towels, chairs and charging points and so close to the main arena. Staff were so lovely, helpful and friendly. Queues weren't too bad and moved quickly. Can be a little noisy but we didn't mind as so close to main arena. Looking forward to next year already.

I had a great experience camping with pink moon for electric picnic . I booked the 2 person standard bell tent in the silver campsite and it was perfect and just as described. The facilities provided in silver are also brilliant , especially the very clean toilets and showers. It is also a much quieter campsite, so ideal for sleep !

Stayed in moonlight meadows in electric picnic! Tent and facilities were great! Toilets always spotless! Made the weekend much more enjoyable! Only thing I will say is I thought there should have been more food options/ trucks as the ques on the Saturday morning were too long. For the size of the campsite I think it's needed.

Loved pink moon camping. Couldn’t imagine the festival without it.Very clean very safe and close to the main arena

Just back from EP 2025 and Pinkmoon made the experience so much better than my expectations. The staff are very friendly and helpful, the toilets/showers are impeccable by festival standards and our tent was spacious with very comfortable bedding. Definite 5* festival glamping.