Pinnacle Reviews 

539
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Oliver Hughes (and his team) at Pinnacle Finance were superb, I can't recommend him highly enough. He was professional, knowledgeable and responded quickly every time I needed a call about my mortgage... See more

Rated 5 out of 5 stars

Great! These guys helped us get a mortgage when literally no one else could, we just renewed with them and are still very happy with the service

Rated 5 out of 5 stars

Great service throughout the setup of our new house mortgage. The paperwork and Agreement in Principle was arranged very quickly, allowing us to concentrate on other areas of the move, while not stre... See more

Rated 5 out of 5 stars

This is our second time using Pinnacle and they are second to none! Jason and Hayley were both extremely helpful and professional and kept us updated every step of the way. We used Pinnacle's rec... See more

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Company details

  1. Mortgage broker

Written by the company

An industry leading mortgage broker offering a wide range of options, coupled with excellent customer service. We aim to work with you to achieve your mortgage goals by providing a professional service, tailored to your specific circumstances and needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

539 reviews

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4.6

All reviews

(539)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient and reliable

After being let down by a previous broker, we were delighted to connect with Pinnacle Finance. Dan and Rhiannon were excellent to work with and very prompt to respond to us. They secured us a great expat mortgage offer in Autumn 2022 when many UK lenders had withdrawn products from the market. If you are looking for an expat mortgage I would highly recommend Pinnacle Finance.

23 October 2022
Unprompted review
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Reply from Pinnacle

Thank you for sharing your experience with our services, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service by Pinnacle yet…

Excellent service by Pinnacle yet again, got us a great deal on our mortgage. Always friendly and helpful and thoroughly recommend them.

8 December 2022
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Reply from Pinnacle

We really appreciate your words, thank you for choosing Pinnacle.

Rated 5 out of 5 stars

True professionals

True professionals. I had nothing but positive communications with Samantha and Gabriele and they led me through the process with ease.

6 December 2022
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Reply from Pinnacle

Thank you for sharing your feedback with us, we really appreciate it.

Rated 5 out of 5 stars

They go above and beyond

We have used Pinnacle multiple times now and they always offer a great service. Always a prompt response and answer any questions we had. They go above and beyond to get you the best offer on the market!

18 July 2022
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Reply from Pinnacle

Thank you for taking the time to leave your feedback, this is much appreciated.

Rated 5 out of 5 stars

Pinnacle's excellent service

I was a bit older for a mortgage but pinnacle found me a good deal within a very short time, even when the deal fell through they quickly arranged another for me. Throughout the whole process pinnacle was in touch keeping me updated. I would recommend Pinnacle over any other mortgage broker on the market.

18 August 2022
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Reply from Pinnacle

Thank you for leaving your feedback, this is much appreciated.

Rated 5 out of 5 stars

Painless remortgage

Fully informed at every step of the way , all options presented , found the best deal that suited our needs ,
Thanks guys

4 October 2022
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Reply from Pinnacle

We are glad that we could be of help, thank you for sharing your experience with us.

Rated 5 out of 5 stars

Would highly recommend Jonathan and his…

Would highly recommend Jonathan and his team. Easy process from their end. Solicitors tend to take more time.

4 November 2022
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Reply from Pinnacle

Thank you for taking the time to leave feedback, this is much appreciated.

Rated 5 out of 5 stars

Mortgage Offer

Excellent communications and worked really hard to get me a good mortgage deal. Very helpful and provided a first class service, many thanks

30 September 2022
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Reply from Pinnacle

Thank you for sharing your experience with us, we really appreciate it.

Rated 5 out of 5 stars

First time buyer

My circumstance was not straightforward, I was in quite a difficult situation in finding a mortgage and I had already been through other brokers who could not get me a mortgage.

When I was about to give up a friend recommended Pinnacle, it was the decision for me to call this number 01702 831920!!

My mortgage broker Jason Thuku was amazing, very professional and knowledgeable, he explained the whole process and what exactly was needed to get me a suitable mortgage.

The level of customer service was outstanding, Jason went above and beyond and dealt with all the stresses involved in finding a mortgage lender for me. Not only did he find me the best deal, he also consistently kept me updated.

Jason thank you for your assistance throughout the loan process. I will certainly recommend your services to anyone I know who needs a mortgage.

I couldn’t have done this without your support. Keep up the good work.

31 October 2022
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Reply from Pinnacle

Thank you for your kind words, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Best broker for problem Mortgage renewals

I was in quite a difficult situation tax wise due to brexit and had already been throuhg a long list of brokers who could not get me a mortgage. Pinnacle were very professional and very knowledgeable and were able to explain the whole process and what exactly was needed to get me a suitable mortgage.

1 August 2022
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Reply from Pinnacle

It was absolutely our pleasure working with you, thank you for your feedback.

Rated 5 out of 5 stars

I have been in the property business…

I have been in the property business for some time but I have never come across brokers as well as ones at Pinnacle. They have a solution for every problem, Always responsive and most importantly always get the job done and follow through untill there is result. I have been hugely impressed with Dan and Rhiannon and would recommend them highly.

28 October 2022
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Reply from Pinnacle

We're delighted that we could help, thank you for your feedback.

Rated 5 out of 5 stars

Professional, friendly service

We have used Pinnacle for our remortgage several times now, and would highly recommend them for anyone looking for the best mortgage and remortgage options.
They have been incredibly helpful, thorough and professional and we are really thankful for their support and service.

27 October 2022
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Reply from Pinnacle

Thank you very much for taking the time to leave feedback, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

23 September 2022
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Reply from Pinnacle

Thank you for leaving your feedback, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Trustworthy and professional!

Trustworthy and professional!

As a British citizen, I work and live in Germany, but I wanted to buy a property in the UK.

In order to find an expat mortgage, I contacted Pinnacle Finance.

As a result of their efficiency, knowledge and communication, we were able to find the most suitable mortgage deal for us.

I would like to extend a special thanks to Daniel and Rhiannon. Throughout the entire process, they were simply fantastic.

Pinnacle Finance is definitely the place to go if you are looking for a mortgage.

12 August 2022
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Reply from Pinnacle

Thank you for your feedback, we really appreciate it.

Rated 5 out of 5 stars

Incredibly smooth process

Nothing less than deserved. Managed to unlock a mortgage for us in next to no time despite the complexity of the application.

Other brokers wasted time and cost us money due to interest rate changes whilst they tried to get us an offer they just couldn’t figure out how to achieve.

Expert advice, great service. Professional process and communications and no time wasted by Rhiannon and Dan who were an absolute pleasure to work with, have already been and will continue to recommend their services to anyone in the market for a mortgage.

Faultless experience!

Thank you so much for helping us het in the property ladder!

22 August 2022
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Reply from Pinnacle

We're delighted that we could help, thank you for choosing Pinnacle.

Rated 5 out of 5 stars

The team at Pinnacle were great

The team at Pinnacle were great, really supportive through the process ad very quick to respond. Would recommend!

6 September 2022
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Reply from Pinnacle

Thank you for your review, the pleasure was ours.

Rated 5 out of 5 stars

Brilliant

With unusual constraints, Dan found the right mortgage for me and answered all my questions along the process. Brilliant service and experience! Thank you

7 September 2022
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Reply from Pinnacle

Thank you for your feedback, this is very much appreciated. We look forward to working with you again in the future.

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