Pinnacle Promotions Reviews 

2,437
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more

Rated 3 out of 5 stars

Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more

Rated 2 out of 5 stars

I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more

Company replied

Rated 5 out of 5 stars

We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more

Company details

  1. Promotional items
  2. Business-to-Business service

Written by the company

Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.


Contact info

3.0

Average

TrustScore 3 out of 5

2k reviews

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3.0

All reviews

(2,437)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can't go wrong with Pinnacle!!

First, let me say, I love working with Kristin Ellwood. She's great, very helpful, very knowledgeable and works hard to get thing rolling. I appreciate that. Secondly, the product are top notch, great quality. I used to use a couple of suppliers, now I only use Pinnacle Promotions as I have never ever been left unsatisfied with my purchase. They deliver when they say they will. I'm very happy working with Pinnacle for my new hire give-a-ways. Thank you, Kristin, you're the BEST!!

27 January 2022
Rated 5 out of 5 stars

Our rep

Our rep, Sarah Brody, was extremely helpful when ordering hats for our company. There are shortages of most products but she was able to recommend a different hat that turned out to be a big hit in our office.

27 January 2022
Rated 5 out of 5 stars

Script Notebooks Look Great

We order some Script Notebooks and they came in looking great. Sarah and Denise were very helpful in the process making sure the artwork was on spe and all the order details were correct. Great job!

24 January 2022
Rated 5 out of 5 stars

Go-To for University Student Organization Merchandise

Staff is always helpful through the design, order, and shipment process and prices are adequate for the quality of products. It is easy to be able to use our own logo and choose color preferences up front so that there doesn't need to be a drawn out editing process.

20 January 2022
Rated 5 out of 5 stars

I was skeptical at first because I've…

I was skeptical at first because I've never ordered promotional items before and there are a lot of sites that seemed sketch. The process with Pinnacle Promotions was super easy. When I requested digital samples of the product with our logo, I received them the same day, within hours. I had my own point of contact with Pinnacle through the whole process, which made it easy and they answered all my questions. The whole process was clear and cut dry. The best part was I received my order roughly 2 weeks before the "estimated delivery date." Pinnacle Promotions is on top of their game! I'll use them again.

14 January 2022
Rated 4 out of 5 stars

They were great.

They were great. This was my first time doing business with Pinnacle Promotions. They were recommended to me and they responded quickly to my emails regarding my two orders. They beat the deadlines I had, so I received my orders early.

13 January 2022
Rated 5 out of 5 stars

Using Pinnacle has been great…

Using Pinnacle has been a great experience for me and the company I work for. We routinely work with one Pinnacle team member who goes above and beyond to help us secure the perfect gifts for our teams, including working around some of my more difficult, non-traditional gifting asks. Thank you for being our trusted swag partner!

6 January 2022
Rated 5 out of 5 stars

Customer Service

Our customer contact Jordan has been fantastic and is great to work with!
There have been some item availability issues, but she's been proactive in providing other options.

5 January 2022
Rated 5 out of 5 stars

Pinnacle is my go to source for…

Pinnacle is my go to source for promotional items. They are always very responsive, professional and assist throughout the process even when curveballs are thrown with the manufacturer at times. Highly recommend their services.

4 January 2022
Rated 5 out of 5 stars

College Fan Fest Projects

College Fan Fest Projects: I have been working with Kristin Ellwood on several College initiatives and she / the team have always been quick and thorough in providing creative renders, quotes, shipping details, and follow through. I feel confident when I finally get the orders approved, Kristin & team will ensure timely fulfillment.

24 December 2021
Rated 5 out of 5 stars

Pinnacle to the rescue......

I found Pinnacle promotions after the company I had been using let me down. I had ordered some custom cups for a holiday party in October and by the 2nd week in December I still did not have what i needed and continued to get the run around. I cancelled that order and started a new order with Pinnacle. I was contacted by Curtis one of the account Managerrs inside of one hour, asking a few questions and getting things started. By the next morning i had already had my order ready to go and my samples ready to approve. Long story short, I started my order on 12/6 and had everything i needed in hand less than 10 days later.

23 December 2021

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