Pinnacle Promotions Reviews 

2,437
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more

Rated 3 out of 5 stars

Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more

Rated 2 out of 5 stars

I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more

Company replied

Rated 5 out of 5 stars

We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more

Company details

  1. Promotional items
  2. Business-to-Business service

Written by the company

Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.


Contact info

3.0

Average

TrustScore 3 out of 5

2k reviews

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3.0

All reviews

(2,437)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its been a difficult year but we made it work :)

This year has made it difficult with supply chain issues and more demands deliveries then in the past but thank fully my team of people have pulled through and given me alternatives and kept to the strict timelines they set for us. Our customers will be thrilled with their holiday gifts this year and they showed up ahead of schedule.

1 December 2021
Rated 5 out of 5 stars

Great to work with

The team at Pinnacle Promotions is always quick to respond, helpful and knowledgeable! It is great to work with this team.

29 November 2021
Rated 5 out of 5 stars

Multiple Great Experiences

I have previously worked with Pinnacle on other orders before. Always happy with their customer service, keeping me updated along the way, and making any copyright/licensing issues simple (and understandable) to deal with. Will definitely go back to them when I need any other sort of promotional product!

15 November 2021
Rated 2 out of 5 stars

The VIP Program's discount is…

The VIP Program's discount is marginally less than the discount we have had for our recurring orders which we have extensively ramped up our orders this year by a hefty amount. This is hoping the VIP will give us the much coveted 20% instead of a lower discount with free shipping, it doesn't feel like VIP is better.

12 November 2021
Rated 5 out of 5 stars

Great clothing

The clothing that Pinnacle uses is always the highest of quality. I have always had great luck with the material, and fit of the shirts and pullovers.

12 November 2021
Rated 4 out of 5 stars

In my New Hire Kit I received a…

In my New Hire Kit I received a backpack (among other various swag) and I have to say it's the best backpack I've received from a company in my 20+ years here in the Silicon Valley. I also ordered a jacket which is high quality as well...it just took over a month to be delivered.

Very satisfied.

10 November 2021
Rated 5 out of 5 stars

Clear Success

We are instating a clear bag policy for in-arena games and bought some promotional clear tote bags to give out at games. They look great and arrived very quickly! Very nice quality.

4 November 2021

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