They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more
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See what reviewers are saying
Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more
I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more
Company replied
We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more
Company details
Written by the company
Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.
Contact info
4855 Peachtree Industrial Blvd., Suite 235, 30092, Norcross, United States
- 877.300.2007
- info@Pinnaclepromotions.com
- www.pinnaclepromotions.com
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Hasn’t replied to negative reviews
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The tumblers I bought came quickly and…
The tumblers I bought came quickly and look great. Great customer service.
Its been a difficult year but we made it work :)
This year has made it difficult with supply chain issues and more demands deliveries then in the past but thank fully my team of people have pulled through and given me alternatives and kept to the strict timelines they set for us. Our customers will be thrilled with their holiday gifts this year and they showed up ahead of schedule.
Pricey and shipping took weeks
Pricey and shipping took weeks. Quality is good but at that cost it should be.
Great to work with
The team at Pinnacle Promotions is always quick to respond, helpful and knowledgeable! It is great to work with this team.
Once again exceeds expectations!
Excellent customer service!
Our rep makes everything super easy and promos always turn out great!
Everything was quick and easy
Everything was quick and easy, and my rep, Lindsey, was very responsive.
Excellent service from the first…
Excellent service from the first contact I made this year!
You’re customer service has greatly improved to previous years!
Keep it up!
Multiple Great Experiences
I have previously worked with Pinnacle on other orders before. Always happy with their customer service, keeping me updated along the way, and making any copyright/licensing issues simple (and understandable) to deal with. Will definitely go back to them when I need any other sort of promotional product!
The staff at Pinnacle promotions are…
The staff at Pinnacle promotions are highly responsive and they work to give the best experience when ordering from them. I have used their services more than twice!
Great service and great delivery
We ordered hats for our business
We ordered hats for our business. We got them delivered as promised on time, and the hats look great. We’re very happy
The VIP Program's discount is…
The VIP Program's discount is marginally less than the discount we have had for our recurring orders which we have extensively ramped up our orders this year by a hefty amount. This is hoping the VIP will give us the much coveted 20% instead of a lower discount with free shipping, it doesn't feel like VIP is better.
Great clothing
The clothing that Pinnacle uses is always the highest of quality. I have always had great luck with the material, and fit of the shirts and pullovers.
The mugs are gorgeous and Nanci…
The mugs are gorgeous and Nanci Gonzalez did an excellent job following up with me and adjusting things so that they fit our needs! Thanks all!
In my New Hire Kit I received a…
In my New Hire Kit I received a backpack (among other various swag) and I have to say it's the best backpack I've received from a company in my 20+ years here in the Silicon Valley. I also ordered a jacket which is high quality as well...it just took over a month to be delivered.
Very satisfied.
Wide product selection & quick turnaround
Wide product selection and very quick turnaround times for rush deliveries! Only criticism was that a few items had slightly imperfect printing (smudges, etc.).
Accurate picture.
Accurate picture.
Happy with the product.
Sarah Brody was very helpful with the purchasing/designing process.
Thank you,
Ben
Clear Success
We are instating a clear bag policy for in-arena games and bought some promotional clear tote bags to give out at games. They look great and arrived very quickly! Very nice quality.
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