They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more
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See what reviewers are saying
Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more
I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more
Company replied
We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more
Company details
Written by the company
Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.
Contact info
4855 Peachtree Industrial Blvd., Suite 235, 30092, Norcross, United States
- 877.300.2007
- info@Pinnaclepromotions.com
- www.pinnaclepromotions.com
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Hasn’t replied to negative reviews
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Golf Towels
I ordered Golf towels for my corporate event, fingers crossed that they would arrive on time. They arrived 2 days in advance! The item was everything described, embroidery was perfect! A huge hit ! Can't wait to order them again.
Lewis Carter was a big help.
Lewis Carter was a big help.
The order confirmation was sent quickly
and the order was received in full and also quickly
Thanks for the fabulous customer service
Cory Winnett, AMI Supply
Pinnacle has always been very reliable…
Pinnacle has always been very reliable and helpful with suggestions if something is out of stock or when we are not sure what to give as executive gifts. The quality of products is excellent.
Excellent service
True to size
True to size, fits wonderfully.
Love the jacket that I ordered.
First time ordering will order again.
My experience with Pinnacle was amazing!!!
My experience with Pinnacle was amazing! The customer service from our representative was prompt and friendly. Our promo items were of great quality and I received them quicker than I expected. It was a win all around for me!!
Thank you, Pinnacle!
Love working with Jordan
Love working with Jordan. She's quick and responsive, and I never have to worry about my order. Thank you!
The transactions went smoothly but my…
The transactions went smoothly but my jacket was no true to size. I have to return it and get a jacket 2 sizes bigger.

Reply from Pinnacle Promotions
Great experience
We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees will use for years to come. Pinnacle Promotions helped us choose by sending samples in advance, and our representative was responsive and helpful. Great experience.
Pinnacle Promotions is my Go To Vendor…
Pinnacle Promotions is my Go To Vendor for USTA League Products and Awards because they understand my needs, work out fair prices and fulfill my purchases efficiently. The sales assistants I work with know what I like and my budget and make useful suggestions when I need to order items. Professional, Fast, Efficient & Cost Effective, what more can you ask for!!!
This company has fantastic service
This company has fantastic service! They communicate with you through the whole process and the products are high quality and delivered on-time! We will only use Pinnacle from now on.
The bags we ordered were high quality
The bags we ordered were high quality. The logo looked awesome. Olivia
was very helpful throughout the entire process
Pinnacle has come through once again
Pinnacle has come through once again. Great job on our waterproof cases. Got them on time and with quality workmanship. Kudos!
Great service and product
Lindsey Ballas was great in helping us get our new shirts.
I received my order yesterday. They look great. We are very pleased with the service of Pinnacle promotions.
Communication was lacking
Communication was lacking. Part of the order was delayed, there was no acknowledgement of this, estimated ship date or any thing else.

Reply from Pinnacle Promotions
Communicative during stock and print issues...
While vendor relationships can be hard during this time, Pinnacle has done everything they can to make the process a little easier. I chose items that continued to be out of stock or back ordered, but I was always updated quickly when there was a change. When I did finalize my item, there was a mishap a the the printer, causing my order to be re-made. Throughout the process, Pinnacle was flexible and understanding of meeting my needs.
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