Banner for Pinney Talfourd LLP

Pinney Talfourd LLP Reviews 

401
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and supportive. The service provided is frequently described as excellent, with many people highlighting the efficiency and high standards maintained throughout their cases. Reviewers are particularly impressed with the prompt response times and clear communication, ensuring they are well-informed and reassured at every step. However, some people mentioned experiencing significant delays in communication, with emails going unanswered for extended periods.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting professional communication and... See more

Customer service

Users describe positive interactions with customer service, highlighting the professional, responsive, and... See more

Response time

People report positive experiences with response times, highlighting that professionals are prompt,... See more

Customer communications

Clients share positive opinions on contact, highlighting that they were kept regularly informed by phone or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I speak from personal experience, Kim Louise Mansfield kept me sane through the most traumatic period of my life, giving me hope, confidence and strength. Felt like a friend from the moment I walked... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. #31 of 79 best companies in Law firm
  2. #11 of 19 best companies in Employment Lawyer
  3. #9 of 32 best companies in Family Lawyer
  4. #25 of 56 best companies in Lawyer
  5. #42 of 150 best companies in Legal Services
  6. #20 of 41 best companies in Property lawyer

About Pinney Talfourd LLP

Written by the company

LEADING UK LAW FIRM

We are recognised by Legal 500 – an independent and definitive guide to the best law firms in the UK – as one of England’s best team of local lawyers.

Our award-winning team of solicitors have an outstanding reputation for excellent legal advice and exceptional service to both private and business clients and we are proud of our industry accreditations and the volume of work attained through recommendations and referrals.

Through our offices in Brentwood, Chelmsford, Hornchurch and Upminster, you will find it easy to get in touch with a member of a leading UK law firm who will immediately understand your particular situation and know the best legal course of action for you.

FOR LIFE

Life is a series of events. Some positive, some challenging… In either case, you’ll sometimes need expert and trusted legal advice from a law firm that can help ensure the most beneficial outcome for you.

We are here to assist you with all life’s opportunities and its challenges covering:

• Contested Wills & Probate • Court of Protection • Employment for Individuals • Family • Lasting Powers of Attorney • Medical Negligence • Personal Injury • Probate • Residential Property • Residential Property Litigation • Trusts • Wealth Management Services • Wills

FOR BUSINESS

Our experienced business solicitors work with all manner of companies, from start-ups to multinationals, where we can provide clear, practical and effective advice in all aspects of your day-to-day business operations. We cover:

• Commercial Litigation • Commercial Property • Commercial Property Litigation • Company & Commercial • Employment for Businesses

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(401)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you to Lucy Nicholson for her…

Thank you to Lucy Nicholson for her great service to my family and the professional recommendation to use the firm to sort out my will and transfer of equity. The professional communication and service was super and very efficient. I would recommend the firm to anyone!

1 July 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review. We're delighted Lucy provided such professional and efficient support for your family, and we really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Kerry Ghela and Nicola Acklam was very…

Kerry Ghela and Nicola Acklam very good, friendly, very professional and will totally recommend them and Pinney Talfourd

24 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind recommendation. We're delighted to hear that Kerry Ghela and Nicola Acklam provided such friendly and professional service.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Very efficient

Very efficient

30 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your five-star review. We're delighted to hear you found our service efficient.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Pinney Talfourd have recently been…

Pinney Talfourd have recently been dealing with Probate for us. They were very professional but friendly. I am not sure it would have gone as smoothly as it did without the Upminster office.

30 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We're delighted to hear that our Upminster team helped make the probate process as smooth as possible with both professionalism and a friendly approach.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Helped with everything to with my dad…

Helped with everything to with my dad after his passing could not have done it without you

30 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind words. We’re so pleased we could support you during such a difficult time and help make things a little easier.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Zeliha Sari was excellent, thoroughly recommended

Zeliha Sari was excellent in dealing with my house sale and associated purchase. Regular communication from the outset and throughout the process, professional advice and guidance through some tricky issues within the chain, and a calm confidence which enabled my house sale and purchase to complete when often it appeared to be in jeopardy. I wouldn't hesitate to recommend Zeliha in the future.

15 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. You’re kind words mean a lot to us and we’ll be sure to pass them on to Zeliha.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Divorce

Claire was so supportive and helped me at any time

9 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a five-star review. We will be sure to pass on your comments to Claire.

Best regards,

The Pinney Talfourd team.

Rated 5 out of 5 stars

Request

My Request was handled swiftly and the process was smooth

21 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We’re pleased to hear that your matter was handled efficiently, and we appreciate you choosing Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Upminster Branch Assistance

The Solicitor at the Upminster branch Lucy was extremely helpful to me & my wife when my mother sadly passed in the year. She has also helped greatly with information about a flat I was left in the Will plus redone the wills of myself & my wife to reflect our current wishes.
Prices a bit high I have to say but we did get what we wanted from a person who seemed to care.
Thanks for a great job Lucy
Dave & Ann

9 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review and for sharing your experience. We appreciate your feedback, particularly during what we know can be a difficult time, and will be sure to pass your kind comments on to Lucy.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Fantastic service.........

We have just experienced a very professional Conveyancing service from Pinney Talfourd LLP with the sale of the family home. We were kept informed regularly during the process by Linda Chew by phone or email & all dates etc., were successfully met.
All in all a great service & we would thoroughly recommend them for all your Legal needs.

2 June 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We truly appreciate your feedback and are grateful that you chose Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent Service

Victoria and her team provided an excellent service throughout the sale process

1 June 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We really appreciate your feedback and will be sure to pass your kind comments on to Victoria and her team.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

On my visit

On my visit, I was informed of all things I needed to know, plus more, I cannot thank the lovely lady enough. And if in future at anytime I need legal help I will certainly go back to them.
Thank you for your time and patience.

21 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re pleased to hear that you found the advice helpful and that our team was able to provide the information and reassurance you needed. We appreciate your feedback and look forward to assisting you again in the future should you require legal support.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Pre Nup Agreement

Very good sevice from start to finish

21 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your review.

We’re pleased to hear you received a very good service from start to finish and appreciate you taking the time to share your feedback.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Commercial debt recovery

We would like to thank Emma Hardie, Lawyer, in the PT Commercial Disputes department for her professional response to our request for assistance in the recovery of a long outstanding debt.
Emma provided clear direction on the options open to us and when instructed acted promptly securing us a successful result in short time. Thank you again Emma, we would not hesitate in using your services again if required. Kind regards, Trace, Havering Demolition & Recycling Ltd

20 May 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Emma was able to provide clear advice and secure a successful outcome for you.

We’ll be sure to pass on your feedback to Emma and the Commercial Disputes team.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

First-class conveyancing service

I was very impressed by the expertise shown by our conveyancing solicitor, Alexandria Jacobs. She was also very personable and responsive to our many requests for guidance and clarification. A first-class service.

20 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Alexandria provided such expert, responsive and personable support throughout your conveyancing transaction. We’ll be sure to pass on your feedback to her.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Very professional and thorough..Good…

Very professional and thorough..Good communication throughout.

21 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re pleased to hear you found our service professional, thorough, and well communicated throughout.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with Charlotte Buck. She was professional, responsive and extremely helpful throughout. Charlotte explained matters clearly, was approachable, and always took time to answer questions promptly and thoroughly. Thank you again for your support - it was greatly appreciated. I would not hesitate to recommend Charlotte.

21 May 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Charlotte provided such professional, responsive and supportive service throughout.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Pinney Talfourd LLP have been my…

Pinney Talfourd LLP have been my solicitors for many years and have always received excellent service. I have just completed on a new property and the Residential Conveyancing Department acted for me in this matter. I confirm the service received was of the usual excellent standard and am very happy to leave a review.

21 May 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review and for placing your trust in Pinney Talfourd over so many years.

We’re delighted to hear that you once again received the high standard of service you have come to expect from us.

Best regards,

Pinney Talfourd Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look