OnPoint Reviews 261

Kath was very professional and always happy to answer all my questions about my house purchase under RTB scheme. Communication via OnPoint app was clear and easy as you could see status with progress,... See more

We mostly dealt with Jenna Rowley at ONP, followed by Ellie Tierney as our purchase took so long. We received a very good service, communication was good whether by phone, app, or email, and both were... See more

I was extremely happy with the service I received from Jenna. From the start, her communication was clear and she kept me consistently updated throughout. She was proactive in following up with th... See more

Nancy Woolgar has helped us purchase our house and we'd highly recommend her services to others. Always proactive, friendly, helpful and reliable, Nancy took care of the process and any queries we had... See more

Niall was absolutely brilliant on our recent sale and purchase! He was very knowledgable and flagged things promptly. He also responded to any query within a matter of minutes, so we always knew where... See more

We have recently used OnPoint Conveyancing for our sale & purchase. Our point of contact was Matthew Roberts who was great from start to finish. Super responsive even out of hours. Buying & selling is... See more

Our solicitor was easy to talk to if we had any questions or we didn’t understand anything in particular. Direct line to one’s desk to avoid going through the mainline. All tasks completed in time wi... See more

My case manager, Sheraz Hussain, has been very helpful, prompt, and efficient. As a first-time homebuyer from Taiwan, he made my home purchase much easier, successful, and pleasant. He also has a grea... See more

Honestly very impressed. The whole process was straightforward and completed quickly, and the online ONPOINT portal made everything easy to follow. Emma M was clear, precise and kept even a 48-year-ol... See more

First of all they’re great value, I paid less than £1500 when other local solicitors had quoted me over £2000. Secondly almost everything is done using their app, which means receiving and sending do... See more

Absolutely faultless service from ONP for our house move. We had a really unlucky situation with our chain but Suzanne and her team supported us through and ensured everything was completed as quickly... See more

Lynsey Ryan was our case handler and she was great. Responsive, proactive and available when we had any queries. The whole process went smoothly and quickly, which was a relief after hearing so many h... See more

Frequent requests for information which had previously been provided. Sale proceeds took three days to reach my bank account - I was told that the interest due for this delay was 11 pence with no c... See more

I have completed multiple conveyance processes through this team now and have found the exprience so good that there is no where else I would turn. I would highly recommend ONP if you haven't consider... See more

We can’t recommend ONP enough. As first time buyers, there were many unknowns and things to get our head around. Charlie made the whole process incredibly smooth and efficient, readily available to an... See more

Really good experience with onp. They were literally 'on point' :) Their app is really good which keeps you updated about the key steps and removes the hassle of getting updates from solicitor. My c... See more

We had Luke Powell assist us with our conveyancing and he was absolutely great. Proactive, available and really helped with our seller who was particularly difficult. As to ONP as a firm, the app is i... See more

I honestly could not recommend ONP Solicitors highly enough. My caseworker dealt with every single contact promptly, professionally and with care. When she was away, another member of the team would b... See more

Had a great experience with Gareth T! As a first time buyer I was happy to admit i wasnt fully familiar with how the process worked, but Gareth was happy to go through everything and explain all the s... See more

Isabella was excellent to deal with. She was always quick to respond and worked very efficiently, while remaining positive, professional, and helpful throughout the process. My only criticism rel... See more

As one of the clients of O’Neill Patients Solicitor, I am very happy of the service provided. Special mention to Alexander Roughley, our allocated solicitor for purchasing our property. He’s patient,... See more

Thank you to Samantha Imray at ONP Cardiff for your amazing service. You kept me up to date throughout the transaction, kept on top of the buyers lawyers and always made sure I knew what was going on... See more

Lyndsey Ryan was excellent and with lot of paitence from very inception to the very end. She answered all of my queries clearly and promptly. Her professionalism made the whole experience stress-free.... See more

Staff were very helpful along the way,explained everything clearly and were always there to answer any questions we had. Easy process start to finish would highly recommend would defo use again

Holly Malamed ensured my flat buying process was seamless and efficient. She was very responsive to any questions I may have and helped me understand each part of the process. I cannot recommend her h... See more

This was my second time using ONP, this time for both my sale & purchase. Once again I couldn't fault them, I was always up-to-date with progress, I would always have an answer to any questions I ha... See more

ONP Solicitors have been acting for our buyers, and their involvement has delayed the entire chain by over two months so far, with no end in sight! They have shown no urgency, no attention to... See more

You are allotted a Case Manager and he will guide you through the conveyancing process. The whole journey can be completed using your phone to receive and send messages and documentation, print letter... See more

Communication was terrible. They didn’t check our case was progressing. As a result of their poor service, we ended up losing a lot of money. Avoid!

This is the third time I’ve used this conveyancing firm, but my first time working with Pari — and she has been absolutely outstanding. She was always easy to reach, regularly picking up the phone... See more

Very happy with ONP from start to finish. The online app is great and you can communicate with your case worker. Dawn was super responsive and helpful. Would definitely use again on next purchase/sal... See more

We are currently using this firm for our first home purchase, and while we are too far along in the process to change solicitors, our experience so far has been quite disappointing. Communicati... See more

Mariam was so helpful and supportive throughout We were kept updated at every stage and Mariam was available on the phone when the need arose. I would highly recommend OnPoint and will definitely use... See more

Conveyancing made easy! Marvellous app meant that the whole process could be done online at your own pace. Niall was extremely efficient, answering questions immediately. A real pleasure doing busines... See more

OnPoint solicitors were absolutely brilliant. They were super efficient and always kept me updated. They tried their hardest to get me in just before christmas as that was the goal and they achieved t... See more

Chloe was great to deal with all ways answering any questions quickly. Also the dedicated app is a great way of making sure we are up to date with all stages in the progress of our sale Thanks Ch... See more

Third time I have used OnPoint. Great service and good price. I have been lucky enough to have Saba as my go to and she has been brilliant, answering all my questions fast and efficiently. Would have... See more

Nadeem was extremely professional, responsive, and kept me fully informed throughout the purchase process. His advice was invaluable, and he answered all my questions quickly and clearly. I would happ... See more

Our experience with ONP has been wonderful. We used ONP for both our sale and the subsequent purchase. Saba has been very helpful. Except in couple of occasions, when the response was slow or no respo... See more

We were recommended by a family member and from day one we were not disappointed by the service that Jordan Hardman had provided. Using the online portal was easy uploading documents could not have be... See more

ONP were amazing in the purchase of my first home. I’d heard horror stories about solicitors but Oliver Dyson was brilliant and professional from start to finish. Wouldn’t hesitate to use them again a... See more

An ok service, nothing exceptional. ONP dealt with my sale and purchase and i only used them because they dealt with my prior purchase and i assumed, naively that by paying their fee to hold my... See more

Always wary of picking a solicitor for conveyancing services but cannot fault ONP. The app makes it easy to receive documents and keep track of progress. Good communication throughout and all went smo... See more

I have used ONP group a few times, always been happy with customer service. A special shout out to Holly who dealt with my latest property sale. Would recommend this company to anyone.

From start to finish our conveyancing has been a breeze, the app makes everything so simple and fast . The whole team at ONP have been brilliant. Our conveyancing was done by Holly-Jayne who has been... See more

A fabulous service from beginning to end. Strong communication. Easy to use App keeping us updated all the way through. Would highly recommend.

We recently used ONP Solicitors for our home move, and Gareth Travis handled our case from start to finish. I honestly cannot recommend him highly enough. Gareth was incredibly prompt with comm... See more

All the advisors were so caring and helpful during calls. And mostly my case manager Claire Ryder and towards the end of the process, Joe Graham. Thank you all! I could not recommend enough! I will de... See more

Oliver and the team at ONP were great. They helped me throughout the process of selling my property, every step of the way, with prompt guidance and communication. I highly recommend their services.

Olivia Leigh and Hayley Timms were excellent arranging and completing the sale and purchase of our properties. They kept us informed via app, phone calls and emails. They were knowledgeable, professi... See more

I was directed to ONP via a friend & thoroughly satisfied with the whole process. Using their app is simple & the team are very friendly wouldn’t hesitate to use again for future moves

Edit** in reply to you response below can you please confirm where it is you tried to reach out to us? You have my phone and email and we haven’t heard anything. Or was this just put in disp... See more

My 3rd transaction with OnPoint, and another simple, well managed, well communicated sale. I like the App but can also email & talk to a dedicated person if needed (no AI bots - fantastic). Good co... See more