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Pinney Talfourd LLP Reviews 

432
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and professional service that make residential property transactions remarkably smooth and reassuring. People deeply appreciate the exceptionally quick response times and clear, consistent communication provided by the legal team throughout their entire journey. However, some reviewers noted occasional communication delays or minor frustrations during particularly complex and stressful legal proceedings. Consumers felt that certain situations required extra patience when dealing with outside parties and unexpected property hurdles. Despite these occasional setbacks, most individuals remained very satisfied with the overall outcome and expert guidance received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as highly professional,... See more

Service

Users describe positive interactions with service, highlighting an efficient, professional, and stress-free... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and... See more

Response time

People report positive experiences with response time, highlighting prompt and transparent communication... See more

User experience

Clients share positive opinions on user experience, highlighting an excellent process from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. #46 of 83 best companies in Law firm
  2. #14 of 20 best companies in Employment Lawyer
  3. #17 of 35 best companies in Family Lawyer
  4. #34 of 60 best companies in Lawyer
  5. #74 of 153 best companies in Legal Services
  6. #26 of 43 best companies in Property lawyer

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

432 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(432)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, informative and easy to contact. If not available, they always called back. We felt at ease and confident of their handling . Thank you to all the lovely staff. Jacqui & Bram.

10 September 2026
Rated 5 out of 5 stars

i had an excellent experience with this…

i had an excellent experience with this firm from start to finish very prefessional explained everything clearly and kept me updated really appericate Charlotte Bucks attention to detail. many thanks for all your hard work Charlotte

21 August 2026
Unprompted review
Rated 5 out of 5 stars

We used Pinney Talfourd for moving…

We used Pinney Talfourd for moving house, from start to finish the experience was excellent! No hassle no dramas just very professional. A big thank you to Chris and Linda for making our house move hassle free.

13 August 2026
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Reply from Pinney Talfourd LLP

Thank you so much for the excellent review and for choosing us for your move! We are thrilled to hear that Chris and Linda made the entire process so smooth, professional, and hassle-free from start to finish.

Best regards,

The Pinney Talfourd Team

Rated 1 out of 5 stars

Incorrect TR1 form

TR1 form was completed incorrectly and needs to be re submitted, extremely disappointed with the service.

14 July 2026
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Reply from Pinney Talfourd LLP

Thank you for bringing this matter to our attention, and we sincerely apologise for the disappointment and inconvenience this has caused.

We would like to investigate exactly what happened, so please contact us directly at marketing@pinneytalfourd.co.uk so we can discuss this with you further.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Chris dealt with buying my property and…

Chris dealt with buying my property and made it a very smooth journey from start to finish-would have no hesitation in using him and the company again

28 August 2026
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Reply from Pinney Talfourd LLP

Thank you so much for taking the time to share your experience! We are thrilled to hear that Chris made your property buying journey so smooth from start to finish, and we truly appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great Customer / Client Experience

Family Members have previously used the residential legal services provided by Linda Chew at Pinney Talfourd for selling and buying of properties, Linda is extremally efficient and supportive throughout the process. We engaged with Linda and our own experience having instructed her has been first class. When visiting the Hornchurch offices the receptionist is very friendly and keen to help.
Overall Great Customer/ Client Experience.
Thank you Linda & Team

Andy Hooper

14 August 2026
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your feedback and for continuing to trust our team with your family's legal needs. We are glad Linda provided an efficient, first-class service and that our Hornchurch reception team made you feel welcome.

Best regards,
The Pinney Talfourd team

Rated 5 out of 5 stars

Clear, proffesional and efficient.

Steven Organ provided exceptional support during a highly contentious probate matter. While the opposition relied on unnecessary legal complexity to obscure the issues, Steven quickly saw through these tactics and resolved problems that had been allowed to linger for far too long. His communication throughout was timely, transparent, and reassuring. I fully recommend Steven and the team at Pinney Talfourd for their integrity, clarity, and effectiveness.

4 August 2026
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you so much for your kind review and for recommending our services. We are delighted to hear that Steven provided exceptional, clear support and successfully resolved this matter for you.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

I can highly recommend Pinney Talfourd

I can highly recommend Pinney Talfourd, especially Sara Madden and Jane Friend. They are super efficient, extremely professional and proactive with getting your house sale over the line. I wouldn't use anyone else

17 August 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your highly positive recommendation and for choosing us again. We are thrilled to hear that Sara and Jane provided such an efficient, professional, and proactive service to get your house sale over the line.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Excellent Service from Pinney Talfourd…

I would highly recommend Pinney Talfourd Solicitors. They acted for me in the sale of my flat and I couldn’t have been happier with the service I received.

From start to finish, they were professional, efficient and extremely helpful. They kept me informed throughout the process, dealt with everything promptly and made what could have been a stressful experience feel much easier.

I felt that my sale was in very safe hands and that nothing was ever too much trouble. Everyone I dealt with was friendly, approachable and professional.

Thank you to the whole team at Pinney Talfourd, especially to Zeliha Sari, for making the sale of my flat such a smooth and straightforward process. I would have no hesitation in recommending them to anyone looking for a professional and reliable solicitor.

17 August 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your high recommendation and for sharing your experience with us. We are delighted that Zeliha and the team provided a smooth, professional service and made the sale of your flat feel much easier.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Great service

Great service. Linda was so helpful throughout.

17 August 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your kind words and review. We are delighted to hear that Linda was so helpful throughout your experience with us.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

We decided to engage with a local team…

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a big bonus. They kept us informed throughout the house buying and selling process from start to finish. We would definitely use their services going forward if the need arises.

6 August 2026
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Reply from Pinney Talfourd LLP

Thank you for your wonderful review and for choosing Pinney Talfourd as your solicitors. We are delighted that Victoria and Linda kept you well-informed and supported throughout your home buying and selling journey.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Straight forward and friendly

Straight forward and friendly . ALL QUESTIONS AND PROBLEMS PROMPTLY SOTED OUT AND ANSWERED

30 July 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your great review. We are delighted that our team sorted out your questions promptly and provided a friendly service.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Professional and approachable

Great service from an approachable and professional team. The buying/selling process can be frustrating but the Pinney Talfourd conveyancing staff were unflappable and inspired confidence, even on the darker days. Fees were charged as quoted,

6 August 2026
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Reply from Pinney Talfourd LLP

Thank you for your wonderful review and for highlighting our conveyancing team's professionalism. We are so glad our staff could keep you calm and confident during the stressful moments of buying and selling.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very impressed with how diligent Saira Bugtti was. Also very friendly. Nothing was too much trouble. Thanks very much.

30 July 2026
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Reply from Pinney Talfourd LLP

Thank you for your fantastic review and for highlighting Saira's diligent work. We are thrilled to hear that her friendly and helpful approach made such a positive impression on you.

Best regards,

Pinney Talfourd team

Rated 4 out of 5 stars

All tasks were completed successfully…

All tasks were completed successfully with full consultation with me as client. The personal touch was crucial for me and this was executed well by PT.

30 July 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We’re delighted to hear you felt supported throughout the process, and we’ll be sure to share your kind feedback with the team.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Zeliha was excellent throughout

Zeliha was excellent throughout. She kept us informed and pointed things out which we hadn't noticed. She made sure everything ran smoothly from start to finish.

30 July 2026
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Reply from Pinney Talfourd LLP

Thank you for your wonderful review. We’ll make sure your kind comments are passed on to Zeliha, who will be delighted to receive your feedback.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Brilliant

Straightforward, polite and kept us informed throughout, just how selling a house should be. Staff were great and the whole journey was stress free

30 July 2026
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Reply from Pinney Talfourd LLP

Thank you for your lovely review. We’re pleased we could help make your move as straightforward as possible and appreciate your recommendation.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent service!

I have worked with Pinney Talfourd Solicitors for over two years, primarily with Lisa Eastwood and Zeliha Sari. I highly recommend their services. Both Lisa and Zeliha consistently put me at ease, providing clear and practical legal advice. Lisa resolved a complex property issue through effective negotiation, while Zeliha managed the conveyancing for my recent sale and purchase, ensuring both transactions were completed smoothly and on time. They are knowledgeable, transparent about pricing, and always offered realistic guidance on costs and benefits. Their professionalism and ability to handle sensitive matters minimized my stress throughout the process.

17 July 2026
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your thoughtful review and continued trust in the firm. We’ll be sure to pass your kind feedback on to Lisa and Zeliha, who will be delighted to hear it.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent communication which was clear…

Excellent communication which was clear and quick.

22 July 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We really appreciate your feedback and are pleased you had such a positive experience.

Best regards,
The Pinney Talfourd Team

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