Tried the Honey Spiced rum, which was wonderful! Only problem was it didn't last long enough. Had a couple of friends round and the whole bottle disappeared in an evening. Just so smooth and enjoyable... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #9 of 34 best companies in Alcohol Manufacturer
Written by the company
Independent boutique rum company, Pirate’s Grog, manufactures and distributes award winning golden rum. Based in Tottenham, London and winner of the World Rum Awards.
Contact info
Unit 25 Mill Mead Industrial Estate, N17 9QU, London, United Kingdom
- info@piratesgrogrum.com
- www.piratesgrogrum.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A must buy for rum lovers!
Ordered two miniature 3 bottle giftsets in a chest box which arrived very quickly and well packaged. The recipients loved the box and the way the bottles were set up inside and the flavour notes of the rum so much have just ordered two full size bottles! At one point I had a question about one of their rums and they responded first thing on the morning on the next business day as I had contacted when they were closed. I can definitely recommend the company and the rum they produce as a gift or just to enjoy yourself!
Why is the Rum always gone?!
I’m just back from the Caribbean and to my absolute joy my wife surprised me with a subscription to 6 months worth of Pirates Grog Rum!! 🥃 Im on my second delicious instalment - the Spiced Rum, having previously had a bottle of the Aged 5 Years Rum. Delivery is prompt and always on time, the rum well packaged and beautifully presented. I love sipping a glass of Pirates Grog in front of the fire whilst reading the little label on the back of the bottle providing insight into the story of that particular rum. Each sip has me immediately transported back to blue skies, balmy heat, palm trees and the ocean. The Spiced Rum is my favourite of the 2 I’ve sampled so far and I can’t wait to try the others! I now know the reason why “…the rum is always gone!” Keep up the good work 🏴☠️
Wife encouraged
Well to start my wife bought me the chest with 3 70cl bottles, id never heard of the company however when I tasted them they where all fantastic, my favourites so far are the 5yr and the coffee, with that I've ordered the coconut rum...2 bottles 🤣 just arrived today and can't wait to try this one .
The whole experience was amazing from…
The whole experience was amazing from start to finish.
My daughter bought me the gift set of the treasure chest with 3 taster bottles inside and they were so nice. I love dark rum, especially when its smooth and silky. These 3 were no exception.
So I had to try some more flavours and went with the wild cherry spiced rum and OMG it was so nice with a couple of blocks of ice. I also treated myself to the spiced Rum too as again that was so smooth and so tasty.
The postage time was amazing too, pretty much next day delivery.
I will definitely be buying from Pirate Grog again.
i had spiced rum and honey rum from…
i had spiced rum and honey rum from kids on my birthday, i am a new fan just about to order wild cherry rum, excellent customer service.
One of the best choices I ever made
Best thing I ever did was have a subscription with Pirates Grog , my friends liked it as well ,that's probably why it disappeared so quickly , I just purchased the Toasted Coconut (which is very nice ),thought that would do me for a while, but then I received a £5 voucher ,it would have been rude not to use it , Honey Spiced Rum it is then ( it would have been my favourite Peach & Apricot but sold out )
Awesome!
Awesome!
This Rum will be my down fall! Smoother than a babies butt, delicious and no hint of synthetic after taste.
What can say, pour over ice and enjoy!
Tony
Nectar
Oh my days! Shiver me timbers and all that. New to drinking rum, I thought I’d try the toasted coconut variety. Smooth yet with a hearty kick, this nectar of the Gods slips down beautifully. I tried it neat because it’s lunch time and it’s not the right time of day to be drinking mixers. I am converted and will certainly be buying this again. Next on the table is the coffee rum. I’ll let you know the verdict. Oh and almost forgot the next day delivery!!!
Wow 😮
Wow 😮. This rum is amazing. I have never liked rum. When my husband got a bottle of the Spiced Pirate’s Grog I had a taste and I was blown away with the flavour. I could just swig it neat straight from the bottle pirate style. We are trying the other flavours and they’re fab too. Just got the Toasted Coconut which is so delicious. Excellent service too. The packaging is great. Pleased to support this company with its great story of how it was founded.
I would’ve left a vocal recording…
This review is for the Worlds Hottest Rum Reaper -
would’ve left a vocal recording, but since I’ve not been able to speak for the past 17 days that’s out of the question, especially after drinking this rum. I shouldn’t have tried to drink half of the bottle in one go. Hang on a minute while I adjust my tracheostomy tube. Great taste but I think it should come with a small bottle of watering down juice ha ha.
Quality of the rum is exceptional speed…
Quality of the rum is exceptional speed of delivery is excellent too, I'm sure I've converted a few of my friends. Well done Pirates Grog!
Excellent company and extremely prompt…
Excellent company and extremely prompt professional customer service.
Order stuck at Royal Mail depot for some time. Royal Mail unable to help and blamed the weather telling me it should arrive during the week. When it didn’t, I contacted pirate grog. Got immediate response from mikey who arranged a replacement next day delivery!
Absolutely top notch !
Easy ordering
Easy ordering .
Great after sales service , kept informed all way through the delivery process . This is how it should be . Thankyou . And we'll done .
I drink lots of different rum from all…
I drink lots of different rum from all over the world and in my opinion pirates grog is by far one of the best tasting rums , keeps up the good work.
A wonderful flavoursome rum can’t wait…
A wonderful flavoursome rum can’t wait for my next bottle
What an incredible find!
What an incredible find!! My boyfriend is known as the 'Pirate' and what better a valentines present could I possibly get him! Particularly as I bought the chest, which I know he will treasure (no pun intended!) forever and will fill it full of his treasures.
As for the service, communication and delivery, totally flawless.
I think I know a pirate who's going to feel wonderfully "GROGgy" on valentines!
Thank you again!
Fantastic array of rums
Fantastic array of rums the limited edition banana rum also the limited edition peach and apricot are absolutely stunning not taking anything away from five year and spiced rum but my very favourite has to be the wild cherry 🍒 spot on with delivery always on time can’t fault this company
We love our monthly treat!
We love our monthly treat of a bottle of honey spiced rum. Sadly it never lasts long but always a lovely evening had by all. Whenever I’ve had questions or wanted to change things, I’ve had contact within hours and anything sorted. I even used Pirates Grog in a training session where I highlighted them as a great example of customer service.
A gorgeous rum will definitely be on my top shelf
Great delivery and packing lovey display box gorgeous Rum, had the 3 tasters and will definitely be getting some more to try
CHRISTMAS GIFT
We received the Pirate Grog Spiced Pineapple run in the Treasure Chest for Christmas. Absolutely lovely. The Rum didn't last long. Really good.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








