Pirate's Grog Rum Reviews 

496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that online ordering is simple and straightforward, while deliveries consistently arrive promptly with secure and eco-friendly packaging. People are especially impressed by the incredible selection of delicious rum flavors and the wonderful gift presentation boxes available. Though some customers noted occasional issues with delivery couriers leaving parcels unattended on doorsteps or experiencing minor transit delays, reviewers remain overwhelmingly happy with the exceptional overall product quality, smooth tastes, and the exceptionally helpful customer service team. Many individuals emphasize that they will gladly reorder and highly recommend these fantastic products to their friends and family.

What people talk about most

Product

Clients share positive opinions on product, describing the rums as remarkably smooth, delicious, and... See more

Quality

Users consistently describe positive interactions with product quality, noting that the rum is impressively... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels consistently arrive on... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy the website is... See more

Customer service

Customers report positive experiences with customer service, describing it as efficient, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried the Honey Spiced rum, which was wonderful! Only problem was it didn't last long enough. Had a couple of friends round and the whole bottle disappeared in an evening. Just so smooth and enjoyable... See more

Rated 5 out of 5 stars

We love our monthly treat of a bottle of honey spiced rum. Sadly it never lasts long but always a lovely evening had by all. Whenever I’ve had questions or wanted to change things, I’ve had contact wi... See more

Rated 5 out of 5 stars

Ordered two miniature 3 bottle giftsets in a chest box which arrived very quickly and well packaged. The recipients loved the box and the way the bottles were set up inside and the flavour notes of t... See more

Rated 5 out of 5 stars

Excellent rum with excellent service, as always. Great choice of rums and merchandise, different options for delivery. I have noticed things run out more quickly these days, must be all the goo... See more


Company details

  1. #9 of 34 best companies in Alcohol Manufacturer

Written by the company

Independent boutique rum company, Pirate’s Grog, manufactures and distributes award winning golden rum. Based in Tottenham, London and winner of the World Rum Awards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(496)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

A must buy for rum lovers!

Ordered two miniature 3 bottle giftsets in a chest box which arrived very quickly and well packaged. The recipients loved the box and the way the bottles were set up inside and the flavour notes of the rum so much have just ordered two full size bottles! At one point I had a question about one of their rums and they responded first thing on the morning on the next business day as I had contacted when they were closed. I can definitely recommend the company and the rum they produce as a gift or just to enjoy yourself!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Why is the Rum always gone?!

I’m just back from the Caribbean and to my absolute joy my wife surprised me with a subscription to 6 months worth of Pirates Grog Rum!! 🥃 Im on my second delicious instalment - the Spiced Rum, having previously had a bottle of the Aged 5 Years Rum. Delivery is prompt and always on time, the rum well packaged and beautifully presented. I love sipping a glass of Pirates Grog in front of the fire whilst reading the little label on the back of the bottle providing insight into the story of that particular rum. Each sip has me immediately transported back to blue skies, balmy heat, palm trees and the ocean. The Spiced Rum is my favourite of the 2 I’ve sampled so far and I can’t wait to try the others! I now know the reason why “…the rum is always gone!” Keep up the good work 🏴‍☠️

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Wife encouraged

Well to start my wife bought me the chest with 3 70cl bottles, id never heard of the company however when I tasted them they where all fantastic, my favourites so far are the 5yr and the coffee, with that I've ordered the coconut rum...2 bottles 🤣 just arrived today and can't wait to try this one .

10 February 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was amazing from…

The whole experience was amazing from start to finish.
My daughter bought me the gift set of the treasure chest with 3 taster bottles inside and they were so nice. I love dark rum, especially when its smooth and silky. These 3 were no exception.
So I had to try some more flavours and went with the wild cherry spiced rum and OMG it was so nice with a couple of blocks of ice. I also treated myself to the spiced Rum too as again that was so smooth and so tasty.
The postage time was amazing too, pretty much next day delivery.
I will definitely be buying from Pirate Grog again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

One of the best choices I ever made

Best thing I ever did was have a subscription with Pirates Grog , my friends liked it as well ,that's probably why it disappeared so quickly , I just purchased the Toasted Coconut (which is very nice ),thought that would do me for a while, but then I received a £5 voucher ,it would have been rude not to use it , Honey Spiced Rum it is then ( it would have been my favourite Peach & Apricot but sold out )

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome!

Awesome!

This Rum will be my down fall! Smoother than a babies butt, delicious and no hint of synthetic after taste.

What can say, pour over ice and enjoy!

Tony

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Nectar

Oh my days! Shiver me timbers and all that. New to drinking rum, I thought I’d try the toasted coconut variety. Smooth yet with a hearty kick, this nectar of the Gods slips down beautifully. I tried it neat because it’s lunch time and it’s not the right time of day to be drinking mixers. I am converted and will certainly be buying this again. Next on the table is the coffee rum. I’ll let you know the verdict. Oh and almost forgot the next day delivery!!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Wow 😮

Wow 😮. This rum is amazing. I have never liked rum. When my husband got a bottle of the Spiced Pirate’s Grog I had a taste and I was blown away with the flavour. I could just swig it neat straight from the bottle pirate style. We are trying the other flavours and they’re fab too. Just got the Toasted Coconut which is so delicious. Excellent service too. The packaging is great. Pleased to support this company with its great story of how it was founded.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I would’ve left a vocal recording…

This review is for the Worlds Hottest Rum Reaper -
would’ve left a vocal recording, but since I’ve not been able to speak for the past 17 days that’s out of the question, especially after drinking this rum. I shouldn’t have tried to drink half of the bottle in one go. Hang on a minute while I adjust my tracheostomy tube. Great taste but I think it should come with a small bottle of watering down juice ha ha.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company and extremely prompt…

Excellent company and extremely prompt professional customer service.

Order stuck at Royal Mail depot for some time. Royal Mail unable to help and blamed the weather telling me it should arrive during the week. When it didn’t, I contacted pirate grog. Got immediate response from mikey who arranged a replacement next day delivery!

Absolutely top notch !

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering .
Great after sales service , kept informed all way through the delivery process . This is how it should be . Thankyou . And we'll done .

26 January 2026
Rated 5 out of 5 stars

What an incredible find!

What an incredible find!! My boyfriend is known as the 'Pirate' and what better a valentines present could I possibly get him! Particularly as I bought the chest, which I know he will treasure (no pun intended!) forever and will fill it full of his treasures.
As for the service, communication and delivery, totally flawless.
I think I know a pirate who's going to feel wonderfully "GROGgy" on valentines!
Thank you again!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic array of rums

Fantastic array of rums the limited edition banana rum also the limited edition peach and apricot are absolutely stunning not taking anything away from five year and spiced rum but my very favourite has to be the wild cherry 🍒 spot on with delivery always on time can’t fault this company

22 January 2026
Unprompted review
Rated 5 out of 5 stars

We love our monthly treat!

We love our monthly treat of a bottle of honey spiced rum. Sadly it never lasts long but always a lovely evening had by all. Whenever I’ve had questions or wanted to change things, I’ve had contact within hours and anything sorted. I even used Pirates Grog in a training session where I highlighted them as a great example of customer service.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

CHRISTMAS GIFT

We received the Pirate Grog Spiced Pineapple run in the Treasure Chest for Christmas. Absolutely lovely. The Rum didn't last long. Really good.

25 December 2025
Unprompted review

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